Chuen Cheng Ku

We went to the buffet & were very disapointed. On arrival a member of staff was asleep at one of the tables, head on the table cloth, which was not changed before the next customers sat at this table (sleeping member of staff now moved!!).

Choice of buffet food very poor & not overly warm. Fried plain toast, not prawn toast. Old, hard rice mixed in with fresh.

Fried fish was good.
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1 Overall rating
Food 1 | Service 2 | Atmosphere 1 | Value for money 1
Saturday, December 31, 2011

Amazing place for Chinese dim sum - fast and efficient went there before ghost the musical after reading how good dim sum is does not disappoint. we have both spent time in china and new York this London dim sum restaurant was as good as any other we tried in the world.
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John aitken
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Sunday, September 11, 2011

For many years, Chuen Cheng Ku has been my first place of call in London. It is one of the few GENUINE Dim Sum places serving from the Trolley. The staff is neither over-friendly nor rude but who cares, the Dim Sum is good, genuine and instantly available.

Having read previous reviews, I can only pity the people who went there after 6 pm for anything other than Dim Sum. You completely wasted your time and money not eating the Dim Sum, good people, what a waste!
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Andre Wyss - View all reviews by this user
7 Overall rating
Food 10 | Service 5 | Atmosphere 5 | Value for money 7
Tuesday, September 06, 2011

I have to agree with most on this page...AVOID THIS RESTAURANT!!! We stopped by and like most indicated, the decor could use some work. However, we were still willing to give the food a try. Unfortunately, that never happened. After waiting about 20 minutes for our food to arrive, a large group came into the restaurant. After they sat down, within 10 minutes, the staff started delivering their food. At this point it was 30 minutes since we ordered and nothing. Yet the staff kept bringing bowl after bowl of food for the group. I asked the manager where our food was and he replied they hadn't been able to start cooking it yet because they were busy preparing food for the group that had a reservation. After 45 minutes of sitting at the table with no food, we paid for our drinks and left. Not once did the restaurant apologize or try and make the situation better. Bottom line, this may be an OK place to eat unless a group is scheduled to come in within 45 minutes of placing your order. If thats the case, then your order will be held until they prepare all the meals for the group.
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Thomas B
0 Overall rating
Food 0 | Service 0 | Atmosphere 1 | Value for money 0
Saturday, October 23, 2010

I can honestly say that I love the food in this place. I was introduced to it over 25 years ago and have been coming back ever since with my growing family, mother, sisters, in laws etc. The dim sum menu is fantastic and offers a wide selection of dishes which are some of the best dim sum in any China town in the world that I have experienced. I was there last Friday, hooray, as I live in North Devon, where real Chinese food doesn't exist

The staff are always friendly and attentive (holding doors open for you, seating you as quickly as possible if the restaurant is busy, pouring your tea for you and checking that you are having a pleasant meal without interrupting or irritating you.)
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Richard Foxton
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, June 15, 2010

I can honestly say that I love the food in this place. I was introduced to it by a friend in mid 2008 and have been coming back every couple of months or so since. The dim sum menu is fantastic and offers a wide selection of dishes which are some of the best dim sum in london that I have found.

The staff are always friendly and attentive (holding doors open for you, seating you as quickly as possible if the restaurant is busy, pouring your tea for you and checking that you are having a pleasant meal without interrupting or irritating you.)

I'm shocked to see so much negative feedback from people on here and I can only chalk that up to however the restaurant is in the evening as I have only been once and I can say that perhaps it was a little bit worse service.

I have introduced many to the restaurant and have regularly entertained friends (even some vegetarians) there and I can say that all of them have had an expereince as pleasurable as mine.
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Ross
8 Overall rating
Food 9 | Service 8 | Atmosphere 8 | Value for money 8
Monday, May 24, 2010

I love this restaurant and it's food. yeah so it's not incredibly posh, it serves good food. I find the staff quite lovely. I have been there quite a number of times and each time I have experienced very good service.

Come for the dim sum. Amazing.
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8 Overall rating
Food 8 | Service 8 | Atmosphere 7 | Value for money 9
Friday, April 23, 2010

As many others are saying, the deco in this place is quite bad. But I would forgive it is it had good cheap grub. Unfortunatley it doesn't.

I found the food far too salty and greasy, while the quality of ingredients was poor. It was not comfortable to sit at the round table for four people squashed next to a door. The table also wobbled every time someone walked by.

Unless you're intoxicated to the extent that your senses, particularly your taste buds are numb, I recommend you stay away from this place.
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Magnus
4 Overall rating
Food 3 | Service 6 | Atmosphere 2 | Value for money 4
Wednesday, March 03, 2010

I visited this restaurant last weekend and I personally don't recommend this place to anyone. The food was mediocre and did not reflect what they were charging. The portions were also not very big. The staff were ok but the interiors were tired and the bathrooms not very nice.
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3 Overall rating
Food 3 | Service 5 | Atmosphere 3 | Value for money 1
Sunday, February 28, 2010

***Brilliant Food and Service***

I am very surprised at the negative comments - we have been going to Chuen Cheng Ku for 13 years and never had a bad experience. Our Chinese friend recommended the restaurant after we had been to a London Show and we continue as a tradition.

We went on Saturday 9th after Les Miserable and as friends were joining us, I looked up the address and found all these poor reviews, so as you can imagine we were a little worried and even thought of changing our booking!!

But we had a great time - the service was second to none, the food and wine were superb and the bill very reasonable. The only thing we could fault is that the décor could do with a refresh (same chairs from our first visit).
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John G - View all reviews by this user
10 Overall rating
Food 10 | Service 10 | Atmosphere 8 | Value for money 10
Sunday, January 10, 2010