Wolfe's

It's sad to read all these bad reviews of what I felt was a lovely restaurant. My Dad is slowly introducing me to restaurants across London and I thought this one was lovely. I loved the atmosphere and mirrored ceiling and long long bar. We had two cheeseburgers and they were fantastic - cooked perfectly to our request for medium. The staff were ever so helpful offering more drinks and asking if our meal was all right. We even had desert which was lovely if a little messy with the chocolate sauce. I will definitely be going back again and have recommended it to my friends already.
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Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 8
Thursday, May 01, 2008

Absolutely appalling about sums up our experience at Wolfe's. Three of us went on a Saturday evening and after ordering just a main course at 8pm, we waited for over an hour for it arrive. The steaks which we ordered including the Kobe steak at £24.95 arrived cold.

We called the Manager and he agreed the food was cold and unacceptable. Our friend who was lucky enough to get a mediocre warm meal was left to eat her meal alone. Our meals arrived back at 9.25pm and to be honest, we had just lost all heart in enjoying our evening. No-one came during the meal to ask if everything was okay, or to get us any more drinks etc.

We then asked for the bill and noticed it included the 12.5% service charge. I was totally disgusted with the food and service and after explaining to the member of staff at the till I was not paying for the service charge she called over a female member of Management who was working behind the Bar. This member of staff was extremely rude and tried to argue that we had to pay it. The male member of Management saw what was going on and came over to say we did not have to pay it. She then snapped the money from our hands without even a thank you and muttered something as she walked away.

This was my second visit to Wolfe's but they can be assured we will never be back again. It ruined what should have been a nice end to our weekend away. I have visited many restaurants on our frequent trips to London and have never receiv ed such rude service.

If a restaurant wants my 12.5% service charge, I will be more than happy to pay it, but only if the service was worth it. Perhaps if more people made a point of letting them know this, then they would treat their customers with more respect.
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Overall rating
Food 3 | Service 0 | Atmosphere 4 | Value for money 2
Sunday, November 25, 2007

I have visited this restaurant on many occasions. I have never found the staff whip the plates away before you have finished, strange if the place is empty! I have found the service reasonably good unless they are busy but that is the same with any restaurant in this price range. The food is usually very good, and the portions generous. I cannot remember a bad meal, but of course it does happen. I like the ambiance, food and service which is at the right price.
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Aillas
Overall rating
Food 8 | Service 7 | Atmosphere 9 | Value for money 8
Tuesday, June 19, 2007

The atmosphere was ok. Food was out in 3 min flat, didn't even have time to slice open the breadroll, did not appreciate that at all. My friends salad was old (obviously been on the counter for a couple of hrs, and fish overdone. Service was average. I did not enjoy the experience and will never go back there.
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Marthie Botes
Overall rating
Food 5 | Service 5 | Atmosphere 5 | Value for money 0
Thursday, March 15, 2007

I have been going to Wolfe’s for years and felt compelled to write and say something great for the fantastic service and food I always receive. Wolfe’s is the only place where I will order a steak, as after many years of bad experiences, it seems to be the only restaurant who knows what 'medium rare' is. The various friends and relatives I have been with also have never had their steaks/burgers cooked to anything less than perfection.

The portions are MASSIVE so you can never complain about not getting value for money. I usually can only manage a main course! As for the drinks well this is a London restaurant and the prices are cheaper than most of the bars/clubs around London as well as many of the restaurants.

To the person below who talks about Kleftiko, I have also had this dish here and it always falls off the bone. One of the owners of the restaurants is Greek so probably does know a thing or two about cooking it. You cannot blame the restaurant for not co-ordinating your time efficiently, maybe if you had said when you ordered the dish they would have been able to accommodate.

If you dine out in London often (as I do – at least three times a week) you will know that the service and value for money at Wolfe’s is outstanding. I have been to many so called ‘top’ establishments and I honestly wonder how they have the cheek to charge so much money for surly waiters/waitresses and yet you still feel hungry when you come out. Something Wolfe’s is not guilty of. For these reasons (and many others) Wolfe’s is one of my favourite London restaurants.
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Emily
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Sunday, February 25, 2007

My boyfriend and I went here last night for a Valentines Day Dinner.

First impressions were good as Wolfes was decorated well with balloons but even without them would still be impressive because of the mirrored ceiling!

The service was attentive but not overly so but they could be slightly more alert.

The portions of food were very generous, we started with the Chicken Satay and Lamb skewers which were meals in themselves. Very tasty though so would recommend.

For mains we had beef stroganoff and the kobe burger. Both were equally as impressive although the chips with the burger were slightly undercooked. Luckily the burger was huge and very tasty (especially complimented by the relish) so I hardly touched the chips and salad anyway.

For dessert we had the caramel parfait and the profiteroles which were a fitting end to a satisfying meal.

The restaurant had a lovely cosy atmosphere to it and was great value for £29.50 for 3 courses so would definitely go back again and recommend to others.
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Alison Braganza
Overall rating
Food 8 | Service 7 | Atmosphere 9 | Value for money 8
Thursday, February 15, 2007

I thought I must write and answer one or two negative reviews I have read here about Wolfes. I have used Wolfe's on a semi regular basis now for about 5 years and whilst there have been rare occasions when everything was not as I might have wished, overall I regard it as one of the nicer small 'eat and drinkeries' in central London.

They have recently increased their serving staff and generally the service is now good to exelent in my own opinion.

I have never yet had a meal that disappointed me.

The wine I must agree is priced on the high side, but the house wines are very good and given the quality of the establishment and it's situation I can't say I find them excessive.

The cocktail bar area is extremely pleasant.

The one possible drawback that I can see is that being directly opposite the Freemason's UK headquarters it can on occasion become very crowded. If you are thinking of making a reservation it is always worth a call to ask if the place is likely to be over run with Masons.

Apart from that though, I love the place and hope this might offset a couple of negative reports I have read.
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Terrible Terry
Overall rating
Food 7 | Service 8 | Atmosphere 9 | Value for money 9
Saturday, January 20, 2007

I have not read any of the other reviews and I have thought long and hard about writing this comment but having spoken to others about our experience at Wolfe's I think I should at least give theatre goers & prospective diners a warning. If you are going to the theatre and have a time issue do not eat here. If Kleftico is a favourite dish do not order it here. We arrived at 8pm the theatre performance stared at 9.15pm. We decided to have a drink and a main meal only... we sat and ordered, our drinks came after 10 minutes, this should have alerted us. At 8.35pm I told the manager we were concerned about the delay, we had a theatre booking. He said not to worry! We had ordered 2 x kleftico, 1 x chicken supreme (circa 8.05pm). The manager came back and said if we would accept 3 x kelftico it would come in 2 minutes! We said yes, how stupid!!! With 10 minutes to go, the meal arrived, it was awful - I love kleftico, I could not even 'cut' the meat form the bone - lovers of this dish will know what I mean! How stupid to accept this service and how stupid to pay - but I did. The evening was a birthday treat for my son & his girlfriend, they felt bad for me and I was conscious of the time issue - I would have complained otherwise and definitely not paid. I feel the manager knows the shortfalls, he took my money and was relieved! Wolfie's does not know what it is and cannot deliver - it would be a good bar, a nice place to have a drink before the theatre, possibly afterwards too, please do not risk my experience - it was awful but the theatre was great - phew, the night was saved!!!
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Overall rating
Food 0 | Service 1 | Atmosphere 1 | Value for money 0
Saturday, November 25, 2006

Having just read so many negative reviews for "Wolfe's", I am glad that I didn't read them before I experienced it for myself. Contrary to several previous comments, the restaurant seemed very busy when I visited, and the food was both well presented and fresh. I would agree that the wine is rather pricey and the service could have been better, but overall I was very happy with my visit. I would definitely make a point of going back to "Wolfe's".
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foxycub
Overall rating
Food 9 | Service 3 | Atmosphere 7 | Value for money 5
Sunday, September 24, 2006

This restaurant is to be avoided in my opinion. We went at 7:30 on a Wednesday night and it was empty. Service was okay, but then they weren't exactly rushed off their feet. My fiancee had fillet steak (allegedly) which was overcooked, and it came with school dinners-style croquet potatoes and rice for £17.50. My chicken and steak brochettes were kebabs and were again overcooked, the salad dressing was tasteless, and the salad was not fresh - cucumber slices were dry and curling. No-one asked us if the food was okay, despite coming to the table to top up the wine. A 12.5% service charge is automatically added to each bill, so don't add a tip. It looks to me like this is a place geared towards tourists and work nights out, as it's overpriced and the food is poor.
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Dan
Overall rating
Food 2 | Service 6 | Atmosphere 3 | Value for money 2
Wednesday, August 16, 2006