Feng Shui Inn

Last night (Sat 27 Sept 2008) we ate at Feng Shui Inn for the first time. We saw the add on Chinese Channel and also after reading the positive reviews on this website, so we thought it would be an ideal place to take our friends visiting us from abroad. We booked a table for 6pm on the same afternoon. We arrived 15mins earlier and was escorted to our table. Our visitors did not arrive till 6.30pm as they went on the London Bus sightseeing and was delayed by the journey. Our boys was hungry so we decided to order a chicken dish for them first. The supervisor came to tell us that usually they do not accept booking on weekends cos' they are usually busy and then asked what time will our friends arrive and suggested to us to place our order first. We told her our friends are on their way and will be arriving in 15mins time and we can't place the order yet cos' we do not know what they like to eat and the chicken dish we ordered was for our children as they are quite hungry. We got the impression that she was trying to tell us that we are taking up their space and we find it quite offending and rude to be telling their customers this. If they do not accept bookings on weekends, why did they take our booking in the first place?

Finally, our friends arrived and we orderd more food. By that time, the restaurant was getting busier and the level of service was dropping. All our dishes arrived but the most important item that is white rice was not served though we have reminded the waitress several times. We also asked for 5 sets of spoon and fork but they only brought 1 set. The crispy duck pancake dish was a dissapointment, it was dry and overcooked. We were seated below the air-cond unit. Initially we have told them to switch it off but later they turn it back on, as a result our food turned cold very quickly.

Our overall rating for the food and service for this restaurant is poor. We will not recommend anybody and will not visit there again. For the price we paid for our dinner £112+ we could have a more satisfying meal and better service elsewhere.
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Cathy Lee
Overall rating
Food 1 | Service 0 | Atmosphere 1 | Value for money 1
Sunday, September 28, 2008

My husband & I just discovered this little gem in Chinatown. It has a really good location and the prices are very reasonable. The food is always cooked properly and the taste.....exquisite! The staff tries to be helpful, is willing to make suggestions and they are willing to explain the dishes to you if you have any questions. We heartily give this restaurant 5 stars and recommend it on your visit!
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Lady Shirley
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Thursday, September 04, 2008

Came here on Friday with 6 friends. The waiter was very friendly and suggested the set menu. Good food, good value can't go wrong. - he was right! We also order some extra starters to go with it. My favourite Soft shell crab was excellent. A good size, not greasy with a nice salty and spicy finish. The other starters ordered were just as good. Mains were excellent. I have a rice dish that was half chicken and tomato and half king prawns & cream. Different and very tasty. The Emperor chicken on the bone was equally good. Very enjoyable evening. A very different decor and feel very oriental.
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Shaun
Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 10
Sunday, July 06, 2008

I read some of the reviews in this site and picked this restaurant from random of my short list. Now, having been there with my family and wasn't disappointed. We ordered sweet and sour king prawns and tested the crispy duck and was surprised that these two must have dishes was cooked to perfection...The prawns was very fresh and wasn't soggy and the succulent aromatic duck was very tasty, probably the best in chinatown in my opinion. The service was over when it is off-peak. Definitely recommend to those who love original chinese food and the duck. Another good value choice is to order half roast duck portion...delicious. We had a great time and the service was better when the restaurant got busier unless you liked to be treated as royal...;-)
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Joe
Overall rating
Food 10 | Service 9 | Atmosphere 9 | Value for money 10
Sunday, June 01, 2008

We visited Feng Shui Inn after reading the reviews, but wish we hadn't. Maybe it was because it was very early (5:30pm) but all the waiting staff were stood watching our every move, which was very unnerving.

The food was nothing to write home about either and in fact the noodles & beansprouts tasted of soap!

We will not be going back in a hurry!
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Michelle - View all reviews by this user
Overall rating
Food 2 | Service 2 | Atmosphere 0 | Value for money 1
Wednesday, April 30, 2008

This is the best restaurant in Chinatown - I'm a regular diner there, and have given up going to the others. The stewed pork belly is awesome, and they also do nice beef and eel. It's got a big capacity, and can accommodate large groups. They also do a wide range of fresh fruit juices, with some pretty exotic flavours. Service is efficient, decor and atmosphere are fine but nothing special. But you can't beat this place for value-for-money in central London.
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Austin
Overall rating
Food 9 | Service 8 | Atmosphere 7 | Value for money 10
Thursday, April 17, 2008

I booked the Feng shui inn in advance as a group of us were coming from northern ireland and the reviews were great! When we got there - they had no recollection of our booking despite ringing FOUR times to confirm and only i had a voicemail from one of their staff on my phone they would not have believed me. However, we got ourselves a table and the food was GORGEOUS! so despite the mix up we had a great meal (the duck is beautiful!!) and i'll be back when i come over again with my boyf in a couple of weeks!
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Rachel
Overall rating
Food 10 | Service 6 | Atmosphere 10 | Value for money 10
Sunday, October 21, 2007

We ate at the Feng Shui on the 28th September 2007.

The occaision was my husband's 50th birthday party. There were 14 of us and I had booked in advance.

We all had a thoroughly good time. The food was good. The service was excellent - the staff are polite and unobstrusive and happy to help in whatever way they can.

The meal was also good value for money.

My husband and I have visited several times before which is why we selected the Feng Shui for this special occaision. I would certainly visit again.
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RebPet - View all reviews by this user
Overall rating
Food 7 | Service 9 | Atmosphere 9 | Value for money 7
Monday, October 08, 2007

Just got back from the FSI. Excellent! Not the usual frosty/surly treatment you get in Chinatown, genuinely friendly attentive service. We drank the House White, which was fine, lashings of tea. The food was excellent, we started with steamed scallops in black bean, very good. Pan fried pork dumplings were okay, I don't think pan-frying does any favours to dumplings, they were a bit heavy, next time I'll go steamed or grilled. We had hot and sour soup, too. Nice, quite peppery, bean curd, shrimp, chili, not that sour, though. Still, not bad. For mains we had King Crab with Ginger and Spring Onion and a Hotpot of Eel and Pork, both of these were fantastic! Getting stuck into the crab was a real treat, the eel was stcky and firm and extremely tasty, the highpoint of the meal for me, though, was the pork. Oh! Little nuggets of fleshy, fatty, crispy pork, and a dense sauce of shallots and caramelised garlic. Just fantastic! We ordered Chinese greens and steamed rice, too. An absolute feast. This place is on my list now. A regular haunt. Check it out.
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Boz
Overall rating
Food 9 | Service 7 | Atmosphere 7 | Value for money 8
Thursday, July 26, 2007

The food was fantastic and the portions were huge.

Great value for money.

I thouroughly recommend the King Prawn curry it was the best I've tasted. The sauce was amazing.

The staff were really friendly too.

Will definatley go back when I'm in London again.
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Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Friday, June 15, 2007