Churchill Arms

119 Kensington Church Street, London, W8 7LN - View on a map
Telephone: 020 7792 1246

Details
Overall 1.3
Food 3.0
Service 0.0
Atmosphere 0.0
Value 2.0
Based on 1 reviews

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Had to experience the worse customer service ever, ordered a bottle of Prosecco, it didn't arrive for 20 minutes, when we politely asked waitress about our order she rudely shouted at us that it's coming from a bar, then we got our starters, still no drinks, finished starters, asked about our drinks order again, same response - it's coming! Then after finishing mains we were told we'll need to leave as all guests only get an hour to sit at their table, when we said that no one told us that, they lied that they did as they say it to everyone and started getting aggressive shouting at us that we're not educated, that we should never come back etc. When we asked the table next to use if they were informed that they only have an hour they said no. Had very disappointing experience, can't believe that places like that with staff so rude can be found in the nicest areas of London. Unless you want to be treated like rubbish, don't go to that place!
Comment on this reader review


Overall rating 1 stars
Food 3 | Service 0 | Atmosphere 0 | Value for money 2
Monday, August 25, 2014

what the bloggers say

Gourmet Chick

Gourmet Chick - 6/10

Monday, March 21, 2011 - At the back of the pub in an indoor conservatory area which resembles a mini hanging gardens of Babylon, lies the pub's Thai restaurant...The food is admittedly missing some of the subtleties of really good Thai cooking but the authentic heat and low prices make the pub worth a visit. The kaeng kiew waan, a so-hot-it-will-make-you-sweat green coconut curry featuring bamboo shoots, fresh Thai basil, peppers and some rather random green peas was really excellent. It was served with a generous helping of fluffy rice which was included in the price.

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