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Had to experience the worse customer service ever, ordered a bottle of Prosecco, it didn't arrive for 20 minutes, when we politely asked waitress about our order she rudely shouted at us that it's coming from a bar, then we got our starters, still no drinks, finished starters, asked about our drinks order again, same response - it's coming! Then after finishing mains we were told we'll need to leave as all guests only get an hour to sit at their table, when we said that no one told us that, they lied that they did as they say it to everyone and started getting aggressive shouting at us that we're not educated, that we should never come back etc. When we asked the table next to use if they were informed that they only have an hour they said no. Had very disappointing experience, can't believe that places like that with staff so rude can be found in the nicest areas of London. Unless you want to be treated like rubbish, don't go to that place!
Comment on this reader review
Food 3 | Service 0 | Atmosphere 0 | Value for money 2
Monday, August 25, 2014