The Drapers Arms

Second time to the Drapers Arms last Saturday evening. View remains the same - the place itself is lovely with great decor and good atmosphere, food is slightly better than average (although this depends on what is on the menu when you happen to visit), but staff are generally unhelpful and can be quite rude. Bar staff seem friendly but anyone who has anything to do with the food seems terribly grumpy. A real shame, since I love the place and would happily pop in regularly at least for a drink. Perhaps that is the way forward - avoiding the food.
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MJT - View all reviews by this user
5 Overall rating
Food 5 | Service 1 | Atmosphere 8 | Value for money 4
Monday, February 07, 2011

Unfortunately our experience on Drapers Arms was very poor. The food good, but the staff very rude.

We booked over the phone for the christmas menu of which we double checked that we wouldn't need to pre-order they confirmed we wouldn't. Then when we arrived they just gave us the usual lunch menu and said we were not able to have the xmas menu. They manager was very rude and didn't apologise. Just stared very blankly at us. Then stropped off. We think she should maybe think about a career change. She had a terrible attitude problem and for such a lovely place its a real shame. She acted liked she was doing us a favour.

They then got our order wrong of which we said fine and ate what was given to us but the wrong meals were more expensive of which we still got charged the extra amount.

Great food but don't expect to be treated as anything more than something thats stuck under the bottom of there shoes.

Shame
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Montalto82 - View all reviews by this user
4 Overall rating
Food 8 | Service 0 | Atmosphere 2 | Value for money 5
Wednesday, December 22, 2010

No complaints whatsoever about this place, apart from the food. My girlfriend and I found the staff very welcoming (albeit slightly vacant) and the interior is great too. Had the food been good, it would also have represented great value for money, but it wasn't. Whilst our shared starter was okay, my main course of Haggis Hash (haggis, potato, spring onions) was horrible and my partner's lamb was so tough and rare, that she rightly just gave up. I would happily go in here for a beer, glass of wine, but won't be eating here again until the chef and menu changes.
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Tom Mildmay
5 Overall rating
Food 2 | Service 6 | Atmosphere 9 | Value for money 3
Friday, April 09, 2010

I went to the Drapers Arms after a few recommendations from friends. It is a great London pub with big airy spaces. I found the staff to be cheery and helpful and the menu delightful. It is simply good quality. Not only that but they serve Harveys Best and any pub that has such good taste in beer clearly knows what it is doing. I shall be back for more.
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Rick
9 Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 9
Tuesday, March 23, 2010

A year after last being disappointed by the Draper’s Arms, as an attendee of a friend’s leaving drinks I was forced to give it another go recently. If anything, it has got worse.

I can’t think of another pub so pretentious that it would serve lemon sole with mushy peas but no chips! Despite my concerns, I ordered the fish (which turned out to be well-cooked but with only a very small amount of meat on it), along with a side of potatoes, but alas they never arrived, although of course they were included on the bill.

Several of my friends had to return their cold and hugely under-cooked legs of lamb, to have them replaced by only slightly improved versions – only modesty prevented them sending their food back a second time. The staff gave the impression that they wouldn’t expect us to complain any further.

I think the pub suffers from one thing in particular; because it knows it will never get a bad review in the Standard the customers are treated almost as an inconvenience – I genuinely think the owners would prefer people to just come in, hand over 50 quid each then leave quickly and quietly, without even eating.
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Pottedmeat - View all reviews by this user
1 Overall rating
Food 0 | Service 1 | Atmosphere 4 | Value for money 0
Monday, March 08, 2010

I hadn't been to the Draper's Arms for a year or so as I don't live in the area and was pleasantly surprised to see the lovely new decor that the new owners have put in - very simple and perfect for the building. We had a delicious meal consisting of salt beef and crab dishes. A great pub with friendly service, great location and superb food - what more could you ask for?
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Chloe M
9 Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 9
Friday, February 19, 2010

I droped into the Drapers last week having not been for a year or so. Clearly the new owners have spent some time and money improving the look and feel of the what has always been a great place.

It is a sharp and contemporary take on a modern pub and works well. I am confused by a couple of reviews i have subsequently read as i found the menu interesting and different from the standard gastropub classics but still honest food at good prices. We were a group of 4 and all of us came away having had a good meal - the pork in particular was full of flavour and extremely generous and the puddings finished us of nicely.

i am going back next week with another group of friends - definitely worth a try.
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Charlie luxton
8 Overall rating
Food 8 | Service 8 | Atmosphere 9 | Value for money 8
Friday, February 19, 2010

Been a couple of times. At best it was ok, but last visit was bad (two days ago). Very badly cooked meat (pork) as main course, and most of the starters were not available. For the record was a Friday night, so hardly off-peak. Service was friendly but that is not the main reason you go to a restaurant. Gamble or avoid.
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3 Overall rating
Food 2 | Service 4 | Atmosphere 4 | Value for money 2
Sunday, January 17, 2010

I was here before the management change, and it was poor. I was here two days ago, and it was worse. We ordered at 830 and got our mains at 1030. The soup started was alright but the roast pork was belly of pork, extremely fatty and tasteless. It was expensive. I have tried twice and won't try again.
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2 Overall rating
Food 2 | Service 2 | Atmosphere 2 | Value for money 2
Sunday, January 17, 2010

went to the drapers arms for a family meal - lovely pub in terms of decor and vibe, however food not great. the menu was pretentious... and didn't meet expectations at all. I would definitely not go back to eat.
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5 Overall rating
Food 2 | Service 7 | Atmosphere 7 | Value for money 3
Thursday, November 12, 2009