Bermondsey Kitchen

Had a very good night yesterday. Food was gorgeous. Wine was good.

The Mojito was actually better than the ones you get at OXO tower bar for example.

Can't understand what people on here are moaning about in terms of service, because even though they made a mistake with one of our orders they immediately set it right, apologized and without fail made up for it with a drink on the house. Impeccable.
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Pascal
8 Overall rating
Food 8 | Service 9 | Atmosphere 6 | Value for money 7
Saturday, July 23, 2011

Came for Sunday brunch had awoke dreaming of a stack of fluffy light buttermilk pancakes , maple syrup, fruit compote, yogurt, and fresh pressed raspberries and apple juice, what did I get ? 3 flat overcooked tasteless and very small raggedy excuses for pancakes, compote from a jar and juice from a bottle. At £3.40 for the juice and over £6 for the pancakes it was a total rip off, won’t be back for Brunch unless it improves. Not that it was busy we were the only two in there, another table came in and were concerned about the portion size as well….. had a word with the Manager interested he was not !! Come on please put as much effort into brunch as you do dinner. We went straight to the coffee shop for a muffin!!
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Barry
1 Overall rating
Food 0 | Service 4 | Atmosphere 0 | Value for money 0
Monday, December 06, 2010

Had a lovely meal here. Incredibly delicious Eggs Florentine. Every element perfect. Friendly, efficient service and great atmosphere. I'll be back very soon.
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New Cross Eyes - View all reviews by this user
9 Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 7
Saturday, September 25, 2010

Bermondsey Kitchen is money for old rope.

Expensive menu for a very basic food. Dirty toilets. Bad service.

I have been in the restaurant business / client for many years and have never seen such a disaster.

PLEASE don't waste your money there.
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Michael
1 Overall rating
Food 2 | Service 0 | Atmosphere 0 | Value for money 0
Monday, September 06, 2010

I went to Bermondsey Kitchen with my wife and had a very nice meal a few days ago – we haven’t been before, but thought we’d give it a go. She had the aubergine curry which was delicious – spicy and flavoursome without blowing your head off. I had a really good version of fish and chips – nice, crispy fat chips, very fresh fish and great tartare sauce. For pudding we shared a chocolate pudding which was brilliantly chocolately and rich. The service was friendly and helpful and the atmosphere was buzzing even though it was a Tuesday night. Would recommend to others, especially when there are so many places that are just average - it feels like they really care here.
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Pierce
9 Overall rating
Food 9 | Service 8 | Atmosphere 8 | Value for money 9
Thursday, October 01, 2009

Great place, would go again. Menu changes every day, and is a nice casual place to meet for lunch or dinner with friends.
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David Turnbull
9 Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 10
Friday, August 07, 2009

I am so appalled by the bad mannered manager and lack of customer service, I feel the need to write this only moments after returning from what had to be ... the worst lunch ever.

I truly hope this reaches out to all those considering eating at this grotty joint and makes you think twice before putting yourself, family, friends, clients etc through the same ordeal that I have experienced with a large contract riding on the table.

The menu was short but sweet yet managed to accommodate my fussy habits. Just.

Starting out we had fantastic bread (a little crusty on the ends but tasty in the centre) accompanied by a creamy garlic butter which went down a treat. This great start escalated the excitement of my main course in waiting.

My dreamy lunch was shattered when the dish arrived. Poorly presented, I stared down at a plate of 3 heaps. More importantly so did my client.

1. Cabbage – this was fine although bland but ‘hey’ who likes cabbage really anyway

2. Garlic potato mush – mmmm sounds tasty, looks good and wholesome – wrong – well I’m sure it would have been, maybe I’m just been too critical and harsh but when a dish is served not cold as in potato salad cold but as in ‘not quite long enough in the microwave cold’ – that warmish on the outside and cool in the centre of the heap.

3. Now this is where things got interesting ... chicken braised with tomatoes and red peppers ... this in all its glory should have been amazing. It was god dam awful. Not only was the chicken cold but the sauce warm...

Overall the dish didn’t work well together and would never have even if had been in the microwave for the full 30 seconds it was programmed into be.

Well after sending both meals back and trying to apologies profusely to my client and the whole lies about “ooo I’ve been for cocktails here before ... the food LOOKED lovely”

We were brought back 2 new meals (the same dish) this time slightly warmer BUT STILL COLD CHICKEN.

I told the waiting staff that I wasn’t happy and it wasn’t about the money (£13 per dish) it was just that after sending the meals back with reheated cold chicken I expected better.

The Manager swaggered over, dressed in jeans, a fleece and trainers (the same as when he were to come serve us drinks) and balled me down in front of the other customers, branding me a liar and claiming he had tried this monstrous dish and he thought that this standard was acceptable. Well through sheer embarrassment for myself and the well respected lady that sat in front of me what else was I to say. How does a 5 foot 5 women shout back at a 6 foot 3 man in any circumstance.

The cheeky slimeball even had the cheek to offer us a desert – yes I do want a desert ... I also want an apology for this uproar, the awful food and I don’t want to pay for it. This wasn’t to the extent of the cheek though ... He charged us full price for both meals and even added on a 15% service charge and thanked us for visiting!

First impressions are everything and this lead me to believe that this dive would be an excellent choice for a business lunch ... I couldn’t have been more wrong. Health and Safety should be notified and people warned off. In this economic crisis that goes on around most of us, the last person you should be wasting your money on is the awful establishment (if I could even call it an establishment)

To summarise ... I’ve had better cold meat dishes from a 3rd world shack in Fiji ... and I couldn’t even tell you the source of the meat
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Leanne Wilson
1 Overall rating
Food 0 | Service 0 | Atmosphere 2 | Value for money 0
Tuesday, March 24, 2009