Jom Makan (Westfield)

Awful. Waiting staff have little knowledge or interest. I ordered a teh tarek which was the worst I have ever had - made from instant tea. What??? Never again. If I want the real deal I'll go to Rupert Court next time. Jom Makan is rubbish!!!
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Ian
1 Overall rating
Food 0 | Service 2 | Atmosphere 0 | Value for money 0
Wednesday, October 05, 2011

I decided to take my girlfriend to this Malaysian restaurant, because she loves this type of food, not only did she hate it, i couldnt even eat it. The food was not cooked at all, I had the chicken curry dish that was meant to have potatoes in it, there was only one piece of potato the size of my little finger nail. The staff although not particularly rude, just did not seem to know what they were doing and what was going on. They spent all evening bringing out dishes to the wrong tables lol seriously, if your staff are not ready to work in this environment, train them first, also have a chef that can cook the meat it wasn't just a little pink, or the dark meat, it was not cooked. I wish i had taken a picture of the dish and refused to pay. Also, other customers were complaining about how long they had to wait for their food, I also saw a few tables send their food back. They all need re-training, dont open up a restaurant if you are not delivering satisfactory service.
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ayla - View all reviews by this user
1 Overall rating
Food 0 | Service 1 | Atmosphere 2 | Value for money 0
Saturday, September 24, 2011

Warning worst restaurant ever, service was worse than anything on earth, waiter there not listened to us when we had told him to check on our order (which takes more than 1 hour) listen to all of the comment and don't go.

Better go to McDonald!!!
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Zaid
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Saturday, September 17, 2011

Malaysian food usually is very tasty and delicious... I had nasi lemak earlier and I was so disappointed with everything. Not only because of the taste (tasteless), but also the chicken was not cooked properly. Still very pink some part of it, and the prawn was undercooked.
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- View all reviews by this user
1 Overall rating
Food 0 | Service 2 | Atmosphere 3 | Value for money 0
Friday, July 29, 2011

i recently went to Jom Makan in westfield, and it was a really bad idea.i am a malaysian living here in london, and i could not be more disappointed.

everything was bad, right from the begedil, nasi goreng, mee kari, and the kerabu. it was bad. they even manage to screw up the teh o ais limau. i would never recommend this to anyone, as i know malaysian food are amazingly delicious. this restaurant seems to be the opposite.
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Jiji
1 Overall rating
Food 0 | Service 2 | Atmosphere 1 | Value for money 0
Wednesday, July 06, 2011

I am a Malaysian living in UK. I was and still am disappointed with the food at Jom Makan, Westfield. I ordered a lunch set menu - crispy chicken wings, fried rice and teh tarik. I am not very impressed with the food and felt embarrassed taking my friends there. The teh tarik (malaysian indian muslim special tea) doesnt taste what it should be, the fried rice wasnt delicious and above all the crispy chicken wings were raw inside.

The chicken wings (4) were very crispy on the outside but raw on the inside and I sent them back to the chef. He then cooked another 4 wings, but it was STILL raw and this really puts me off coming back. I felt too embarrassed telling him again, surely if he is the chef, he should know how to cook food properly, especially the second time round!.

So Jom Makan, do get someone who can actually cook properly!

The waiter and waitresses were nice.
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amy
3 Overall rating
Food 0 | Service 7 | Atmosphere 4 | Value for money 1
Friday, April 01, 2011

If you are looking for Malaysian food, need to look elsewhere. I ordered the Biyarani, which does not live up to its name, rather it was a pilau rice, without the meat, served with a lamb curry known as Saalan in the Punjabi province and a dal curry. Who eats a Dal curry with a Biyarani! Being a cook myself, you have to know the meaning of Biyarani to actually appreciate it to be able to know how to cook it. The side order of chicken wings also tasted of fish and the portions are extremely small as if the food is first compressed in a bowl for a portion measurement and then tip over into a mould onto your plate. And for the price you pay for this, not worth it. How I felt sorry for the person next to me, who had to keep ordering food for his family of six. Nandos would have served him better.
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0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Thursday, December 30, 2010

Went to this place sometimes last week early evening after browsing through Westfield with a friend. Food was below average. Might as well go to a takeaway.

Was expecting the service normally received in Asian establishments of similar price. A bit confused of whether this is a Polish, or a Malaysian restaurant.

Review below is spot on. Just go to Wagamama few doors down for value and service.
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Jane Doe
1 Overall rating
Food 2 | Service 1 | Atmosphere 1 | Value for money 1
Monday, November 15, 2010

Two of us stopped by after shopping needing some good food and a nice experience. We both ordered different noodle dishes that looked nearly exactly the same served on cheap looking plates with no hint of flair whatsoever! We had some starters that were deep fried, the samosas looked freezer burnt on the edges, the noodle dishes were dry, dull and too spicy (probably to try and add interest), the chicken in my noodle dish was weird and unrecognisable! On the plus side the tap water and service were ok! What a complete waste of money!!!
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andos234 - View all reviews by this user
2 Overall rating
Food 1 | Service 5 | Atmosphere 1 | Value for money 1
Tuesday, October 26, 2010

I have never written a review before but my experience at lunch today at Jom Makan was SO poor I felt compelled to warn others - I now see that I am not the only one and I wish I had read reviews before going.

The main issue was the poor food. I had the (vegetarian) nasi goreng, a classic Malaysian dish. On the menu it was described as rice with spices etc, pieces of tofu, butternut squash....what arrived was plain fried rice, not a spice or any seasoning in it, with spring onions and a couple of pieces of tofu, that's it. My friend had the mild chicken curry which was ok but the miniscule portion was a joke. We also shared a plate of mixed starters, but a few mouthfuls of the spring roll and just the sight of the samosa was enough to put us off - very tired looking and greasy, definitely been fried up too many times.

What little service there was was brusque, we did not waste our time or breath to let them know our thoughts. We will not be going back; if you are after some asian style rice or noodle dishes I recommend Wagamama a couple of doors down (which was full where as Jom Makan had only 4 tables of 2 occupied).
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Jo Schmo
1 Overall rating
Food 1 | Service 1 | Atmosphere 2 | Value for money 1
Thursday, September 30, 2010