The Contented Vine

A group of friends (seven of us) went here for early supper on 25 November. The ambience is good and the food is nice, good sized portions and hot but the service - don't start me on the service.

Both waitresses were surly and unhelpful and virtually threw the menus at us. When had to work hard to get coffee and when it came it was just put on the table. No-one knew which coffee was decaf, etc and so we had to ask.

A service charge of 12.5% service had been put on the on the bill which we felt was a bit steep for the surly service we received so we did not pay the full amount of service. This made us very unpopular and we were glared at when we left!

Shame because food is good. Won't go until again until the staff have been retrained.
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5 Overall rating
Food 8 | Service 1 | Atmosphere 7 | Value for money 4
Thursday, November 25, 2010