Altitude 360

Don't waste your time. Great view that's it.

Cold atmosphere, poor service.

Poor quality food and tea. Feels like office canteen.

Waiter decided to go on a break with no cover. When we asked for more tea. Hot water was added to the pot ! Scones cold and sandwiches very average.
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Sam - View all reviews by this user
2 Overall rating
Food 2 | Service 2 | Atmosphere 2 | Value for money 1
Sunday, January 22, 2012

This is a complete waste of time and money. When you book, they tell you that they need the table back after two hours. I spent one hour there and frankly that was one hour too long! This is London at its worst, and should be avoided like the plague!

You are paying for a view of London, which frankly you could enjoy more from a flight on the London Eye. Altitude 360 is a vast, somewhat unfriendly and minimalistic venue. It reminded me of a temporary site, set up by those savvy businessmen who need to offload stock, and advertise a closing down sale. The next you time you go there, they have packed up and are long gone.

Such is the "temporary" feel of the place that you will not be spoilt with delicate table flowers or pristine white linen. You will though, sit at a table with a number on it (wrapped rather inelegantly in sticky backed plastic). And please do not expect to drink your tea out of a nice piece of fine bone china. You need to revise your expectations...downwards. Prepare yourself for a nice chucky tea pot (dirty, if you are unlucky like me), a heavy tea cup, twinings tea bags and no tea strainer. Are you getting the picture? And as for the cakes, well, these are hardly worthy of being part of any afternoon tea! These were all dry sponge cakes which looked like they had come out of the local corner shop. Oh, and did I mention that you don't get cake forks here - this really is a "use your fingers" kind of place.

If you have the misfortune of needing to contact Altitude 360 for anything, be prepared to sit, with telephone in hand and with your index finger on the re-dial button. I spent over one and a half hours trying to contact someone, in fact ANYONE, at the venue on Saturday morning, but no one picked up.

If you really want to experience Afternoon Tea in London, stay clear of this place. You would have a better experience of tea at the in-store cafe of a London department store for £7.50!
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Salma
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Monday, October 31, 2011

well said kate F!! This place is sooo rubbish i wanted to cry not worth the money the food was horrible!! just got dressed up for what turned out to be a very very disappointing dinner experience.. :(
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1 Overall rating
Food 0 | Service 3 | Atmosphere 0 | Value for money 0
Sunday, October 09, 2011

I want you to know I never ever write reviews but this place was just so rubbish and so not worth the money i feel i should warn others. We went to Altitude 360 on Friday night and had the Belgravia menu apparently worth £139 a head for 3 course. So firstly, the place smelt but you get used to that. The restaurant is a badly converted 1970’s office, the ceiling has simply been spray painted white, the partitions removed and tables and chairs scatted all over the place there . Only a lucky few even get to sit by the windows (I believe you pay £20 extra a head for this pleasure). The views can’t really be appreciated when the bright glare from the lights reflects off the glass and why, oh why, do they only use the side of the building facing west so all the fantastic views of Westminster, London Eye, Gherkin and the river are not even seen! There is no décor whatsoever it is a polished white floor, white painting on walls and ceilings with a couple of plasma TVs for corporate events.

Now onto the service; they are very polite but it was more like having inexperienced sixth formers wait on us at a school fund raiser event. Some of examples of why; we were asked if he wanted us to open the wine – strange question. We said yes. He then went to pour in the water glass, realised just in time and poured two huge glasses of wine without asking anyone to try it. The food (beetroot & goat cheese starter, pork belly and lemon tart) was average, portions rather small but ok overall but no way worth the £39 a head that i paid via a voucher. Even though there is only 3 choices the staff still managed to get orders wrong, we could see lots of confusion with tables around us. Luckily we were ok but our desserts were delivered to wrong table but the two woman and us just laughed and raised our eyebrows at one another at just how useless the staff were. Don’t expect things like your coat taken, or your wine filled up for you or to be asked how the meal was or if you were ready for your next course though. Overall we both were disappointed but had a good laugh at the comedy of it all so it didn’t ruin our night, I will never ever return though and urge others not to either!

Final point to note is that the side with the nice views turns into a pretentious club full of people wearing sunglasses and lots of Primark bling, i probably don’t need to say anymore. Spend your money and time elsewhere.
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Kate F
1 Overall rating
Food 3 | Service 0 | Atmosphere 1 | Value for money 0
Monday, September 26, 2011

We went to Altitude 360 for dinner tonight and it did disappoint us. We ordered the Belgravia menu which is worth 139 pounds each. The starter of salmon carpaccio is so hard that it almost cannot be cut, which must have been left in the kitechen for a long time. The main course of pork belly is very mundane. The dessert of lemon tart is something like from Tesco. Besides, the service does not help either. We were sitting there for more than 10 minutets without being asked for orders. I had to wave actively to the waiters but no one seemed to notice me for a while. I will not go there again. It is a rip-off.
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Meyer
1 Overall rating
Food 1 | Service 1 | Atmosphere 1 | Value for money 1
Saturday, August 06, 2011

It was a lunch conference that I had at Altitude 360. The venue is seamlessly spectacular and the service is impeccable. My company had scheduled a lunch meeting and we had brunch. The assortment of food was delightful. An egg station, organic breakfast and roast station. The pork bellies are a staple of my childhood so I was excited to see them as a choice. Altitude 360 is a faboulous place to have any of your corporate functions and mixers.
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London_Dude - View all reviews by this user
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Monday, June 13, 2011

Me and a bunch of friends spent New Years Eve at Altitude 360 and had the most fantastic night!

The food was really good with a full international buffet with incredible desserts. All the staff were also really friendly.

The fireworks were magical! I watched the London Eye nearby, illuminated and just standing there like a magnificent wheel. As the fireworks shoot up into the air above it you hear gasps of anticipation and realise that you are holding your breath.

I am looking forward to going again this year with all my friends.
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- View all reviews by this user
9 Overall rating
Food 8 | Service 8 | Atmosphere 10 | Value for money 9
Tuesday, May 17, 2011

Awful value horrendously expensive for a self service canteen style brunch basically you're paying for the view. Staff are willing but obviously not been properly trained you are introduced on arrival to a "waiter" whose only role is to bring you a drink. If you want to eat - and this is a brunch venue - then you have to queue up at the buffet table. Queuing is a nightmare as, by the time you get the eggs, for example, you then have to queue again for toast so either the eggs or the toast are cold!

Full price is advertised as £97 and they don't even serve tea in a tea pot you get a tea bag in a cup with hot water also no milk jugs. this place is an insult!

There are plenty if great places in London offering great value if you just want a view go to the top of St George's hotel Langham place much better.

I went twice - first time on a voucher offer and was so appalled by the experience that I wrote to the manager - who invited me back a couple of months later "after they'd made changes" I went back and guess what - no booking in my name on arrival! But I did get a table - and the only improvement I discovered was that this time the food on the buffet table had labels so you could identify the food. I would STRONGLY URGE everyone NOT to give this establishment your money. It is a rip off! Even the toilets were filthy.
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Rhona Levene
1 Overall rating
Food 1 | Service 1 | Atmosphere 3 | Value for money 0
Wednesday, April 13, 2011

We went to this restaurant expecting a nice brunch overlooking London - and the views are indeed stunning.....something i cannot say about the restaurant. We got there only to find out that they 'lost' our reservation but that got sorted.....after a while! When we got to the table we ordered water and couple of other things and went to stand in a line up for omelette.....we never got our water - had to ask a couple more times for toast. Stood about 20 minutes in a line up to get a crepe....they run out of desserts and never really bothered to ask if we needed anything. The service was confused, no one took responsibility and they all looked shocked when we asked for service - although pleasant. We were not the only ones in the place getting this treatment either - there was one couple who stood in a line up for crepes only to come back to a cold plate of pasta they were served in their absence. We got some nice chats out of this mess. The redeeming thing apart from the view was the tour around London - 35 minute with a guy who does the river cruise, really passionate and had loads of interesting things to say but if i want to hear him again i will take a river cruise.
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Dorota
4 Overall rating
Food 6 | Service 2 | Atmosphere 5 | Value for money 2
Sunday, November 28, 2010

My husband and I had Sunday brunch as part of a My City Deal offer.

The staff were very attentive and the food delicious. We had salad starters, roast beef and then a selection of mini puddings. Would have been good to be offered extra portions of meat but not a deal breaker. The views are amazing too which helps!

Highly recommended for a special occassion. Some people very dressed up and others not at all which makes for an interesting ambience.
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Michelle - View all reviews by this user
9 Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 7
Thursday, July 29, 2010