The Frontline Club

well don't go to this restaurant expecting to get the cheaper early evening and late night menu (also advertised on their website as pre- and post- event menus) We went to an event and when we requested the menu at 9.30 we were told it was "off". Given that we'd already sat down and had pre-dinner drinks, we were then forced to eat of the significantly more expensive menu.

The food was lovely but I was not at all impressed with this rip-off attitude. If things are not available for that menu (as they claimed to be the case) then they need to provide alternatives, not assume that diners will simply cough up for the more expensive menu. At the very least (we'd booked the table for 9.30) advise the diners when they book, especially since it's still being advertised on their website.
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Alicia W
4 Overall rating
Food 8 | Service 0 | Atmosphere 4 | Value for money 2
Monday, January 23, 2012

Wonderful place. Great concept, great food, all fresh and locally sourced including from their own farm, great wine list. Very efficient service and friendly. Its quite cutting edge, with amazing black and white photography on the brick wall, and a bit of NY like feel. Just my kind of place. Strongly recommended.
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Faraway
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Wednesday, June 08, 2011

We went to The Frontline Club in Paddington London. It is a short walk from the station and we had a really good time. It is small with iconic photos on the wall. White table cloths and comfy leather seats. The staff were friendly and welcoming and the service excellent throughout the meal. The wine recommended was very good and they even let us swap ice cream for custard to have with our apple crumble. I would definitely recommend this restaurant.
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CA
10 Overall rating
Food 10 | Service 10 | Atmosphere 9 | Value for money 9
Saturday, April 02, 2011

I made a very big mistake in choosing Frontline Restaurant for a family reunion.

Disgusting service by a surly young lady, food not very good, very expensive,and how can you serve fried fish and have to pay £4 extra for chips.

The chairs were sunken and so uncomfortable that we could hardly reach the table top. The only redeemable part of this miserable evening was a helpful young man who for this evening only it seemed was the manager, but by profession was a frontline journalist.

I confronted the young lady in question and her only response was that 'we were very busy' the manager was able to remove some items off the bill. However the evening was totally ruined and I spent £265 and felt totally cheated.
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valerie goldston
0 Overall rating
Food 0 | Service 0 | Atmosphere 1 | Value for money 0
Saturday, June 12, 2010

3 work colleagues and myself were getting together in London to discuss business and have a catch up so were looking for an interesting informal restaurant with quality food. Frontier was one of 6 choices put in a hat and it was my decision to make the Frontier our final choice for the evening. What a terrible decision this was. Firstly when making the booking we specifically asked for a table with a bit of privacy. When we arrived we were sat at the table by the door, it was not only freezing but also very busy with staff constantly asking my two colleagues to pull in their chairs so they could get past. We asked to be moved but were told we could not have another table. The menu arrived and they had run out of chicken and there were only two vegetarian choices. When the food arrived it was of very poor quality both the starters and main were pretty cold and tasteless (no better than cheap pub grub) The best thing on the menu were the chips (there were very few appealing side choices) and the summer fruit crumble but I am pretty sure some of the many takeaways in the area could have easily competed with the chips. Some staff was unhelpful and almost rude at times and our evening came to an abrupt end when they put on full lights at around 11pm and made it clear they wanted us all to leave. I thought it was expensive for what we had and although surroundings are great with some interesting photos I certainly won’t be returning.
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Jane Almond
2 Overall rating
Food 1 | Service 2 | Atmosphere 3 | Value for money 2
Wednesday, January 27, 2010

I had friends from out of town visiting and deceided to try out this restaurant. What a dissapointment! I tried to book online but couldn't so I called and was told that the restaurant was full and I can have a reservation at 7.30pm. Ok I thought, we arrived and it was empty bar 2 tables. It filled up marginally but it was definitely 'not full'. We were not told that certain dishes on the menu were not available. Bearing in mind this is 7.30pm Saturday night and I am quite sure that we were the 1st sitting you would think that they had the sense to reprint the menu. One of the items that were unavailable was the smoked salmon starter. Again, you would think, as one of my guest mentioned, that they could nip to the supermarket to get some! Our wine waiter was moody and incompetent as a waiter. I had to ask on several occasions for him to fill our glasses. The waitress was ok, not great but definitely 'can do better' The food.....my venison was lovely but the fish was dry, hard and utterly unappetising, in taste and presentation. The risotto was served cold but the bass (which was John Dory on the menu) was good. The bill was steep for all that it was. I will not be rushing back, in fact I just wouldn't go back. There are lots of much better value restaurants in London.
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2 Overall rating
Food 3 | Service 1 | Atmosphere 5 | Value for money 0
Tuesday, January 26, 2010

I wouldn't recommend this restaurant at all! The atmosphere and the decor was very nice - that's the reason we decided to try it. The food was good, but the desserts were disappointing... The worst part though was the service, which was ABSOLUTELY RUDE AND INSULTING! Given the variety of choices London has to offer, I find no reason at all to bear with such incompetent waiters for a medium quality food.....
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George
5 Overall rating
Food 5 | Service 2 | Atmosphere 7 | Value for money 5
Sunday, November 01, 2009

I wouldn't come back. Went there for dinner on a weekday evening. The place was full, and the atomsphere buzzy. The decor is very nice too. Some waiters were very polite, our waiter was very moody. All the waiters are unhelpful, there is no flexibilty, towards the end it felt a bit miltary like - their way or no way. There is very little veggie choice, and the food I had was bland. My friends enjoyed their food. Dessert was lovely. Given the many restaurants London has that are much better (for less money, the same money and more), I wouldn't recommend this place.
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5 Overall rating
Food 3 | Service 3 | Atmosphere 8 | Value for money 4
Thursday, September 24, 2009

Proved an excellent chose for a low key client lunch! The menu was slightly limited, although our pork belly main courses were perfectly cooked. Service was on the slow side considering the restaurent was half empty, although I wouldn't hesitate coming back here on the quality of food alone.
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Hywel Davies
9 Overall rating
Food 9 | Service 8 | Atmosphere 9 | Value for money 8
Friday, August 21, 2009

Just back from a client lunch and was very impressed. Two of us had the Gloucester Old Spot which was fantastic, with a lovely crispy rind on top of mash with beans. Other dish was the Hake and again no complaints. Had two excellent lunches now and really must get back and see this place during the evening.
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Crack - View all reviews by this user
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Thursday, August 20, 2009