Salvador & Amanda

I've had the misfortune of coming to this restaurant twice and both times there was horrific service and food. The first time was before a theatre show, which was unfortunate because they took a lifetime to take our orders or serve our food. The asparagus came burnt to a crisp and one dish didn't even come at all!

The second time I came was because I had bought a voucher for 'Cirque du Surrealism' show and dinner. I hadn't realised I had already been to this terrible restaurant so I booked it unknowingly! The voucher was for a set menu of 8 tapas, which were all entirely meat and seafood- bad news for my vegetarian boyfriend. The waiter seemed a bit taken aback that we were even requesting a vegetarian option at all! After he went to check with the chef, they served us what was essentially omelette and chips (ok, Spanish omelette and fried potatoes and fried mushrooms!). Technically, none of these are actually vegetables! A negative side for me, the meat eater, is that the waiter didn't actually check with me which dishes I would like replaced and left me with all seafood and no meat. This wouldn't normally be a problem if the seafood dishes were decent! One was absolutely tasty (some sort of battered white fish), but there was one disgusting, and I mean REALLY disgusting, dish that I couldn't discern, although it looked like it might have been eel.

The WORST part of the evening is when it started raining. Literally raining, on us and our meal through the very long skylight that stretched through one side of the restaurant. No one came to our rescue right away, we were forced to find our own replacement table. The waiter eventually came and moved our plates for us, although neglected to move our drinks.

Another huge disappointment was the 'show' that I had paid for. Essentially a man in drag, a mime that spoke to everyone, a girl who hula hooped and a guy who put a nail up his nose. Not exactly what I was expecting.

Thankfully I was with great company so my boyfriend and I managed to get a laugh out of it and enjoy our evening. Nevertheless: NEVER GO TO THIS RESTAURANT!!
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Salina
1 Overall rating
Food 1 | Service 0 | Atmosphere 4 | Value for money 0
Tuesday, July 26, 2011

Went on a Theatre Meal Deal combination meal/theatre tickets....and it showed. Salamanca Stew with Smoked Pancetta and Chorizo had 5 tiny pieces of any type of meat in a sea of green lentils and served with a table spoon to eat/drink it. Organic Chicken Casserole with mushrooms and sherry - well one very small mushroom! Bowls for both dishes were chipped. Not a huge choice of menu (3 items only), intrusive staff who came and checked on you every 30 seconds, noisy, dark and "let's get you out as soon as possible". Just about my worst eating out experience. If the restaurant aren't willing to give good service and good food with this combination it would be better off not offering it as it diminishes what standards it aspires to.
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1 Overall rating
Food 1 | Service 1 | Atmosphere 1 | Value for money 1
Friday, February 25, 2011

I was here last night and left feeling disappointed. The food was average and they were determined to get us out as soon as possible so we weren't even offered pudding. The girl at the door was very rude as was the cloakroom attendant. After our meal we stayed at the bar for a while but this meant getting pushed and shoved around the whole night. There were only a couple of redeeming features- the cocktails were very tasty and the bouncer was really sweet. I wouldn't bother going here again.
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5 Overall rating
Food 5 | Service 4 | Atmosphere 6 | Value for money 5
Sunday, December 13, 2009

I went here last week and am surprised by many of the comments left on this page. The food for one was excellecnt. My group ordered quite an assortment but we expecially took to the tapas, but would recommend to try anything on the menu. Also the service was really good. The staff was very friendly and although it does tend to get a bit busy, the food was definately worth the wait!
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Alex - View all reviews by this user
8 Overall rating
Food 8 | Service 8 | Atmosphere 9 | Value for money 8
Wednesday, March 25, 2009