The Wapping Project

We had Sunday lunch at Wapping Project last week. The service was lovely from the moment we arrived. I had been a bit worried having read a few negative reviews about the waiting staff but as we had been a few years ago and enjoyed the experience we went again and were not disappointed. The venue is certainly interesting; the area is full of history and the building itself a one-off. The food was fresh and full of flavour though expensive and for that reason only I would return for a special occasion but it would be too pricey for me to consider as a regular haunt. Not a lot of non-meat options on the menu on the day we went.
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7 Overall rating
Food 7 | Service 9 | Atmosphere 9 | Value for money 4
Thursday, January 26, 2012

I used live around the corner from The Wapping Project, and wanted to love the place so much. It's a fantastic building and space, and the concept is great and often the exhibitions are really interesting, however every time I've been there the service is terrible, rude, brusque, disinterested. It seems they employ people who are more interested in themselves and the cool of the concept and utterly unsuited to the serving of food with good grace (perhaps if you too are an achingly cool wanna-be hipster they'd be a little better). After all this place surely needs to be a successful restaurant to keep going? I hope that they read these reviews, improving the service would win far more repeat business.
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Dan Garner
5 Overall rating
Food 7 | Service 0 | Atmosphere 9 | Value for money 5
Saturday, November 19, 2011

I've only walked out of two restaurants in my life. The first was for a fire, and the second because this Maitre d' was lacking in all departments (using the F word is not right, even with a French accent). When I've heard he's gone, I will certainly go back as the place looked amazing and the wine list fantastic.
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el Chapo
6 Overall rating
Food 7 | Service 1 | Atmosphere 10 | Value for money 6
Sunday, September 04, 2011

The place looks great but the staff was unattentive and the food completely overpriced and frankly boring. Have a look at the place but do not eat there.
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FrankS
3 Overall rating
Food 1 | Service 2 | Atmosphere 6 | Value for money 1
Sunday, June 26, 2011

We enjoyed the Wapping Project fully. Walking part of the Thames Path, we entered the enchanted yard of the building and discovered the restaurant. We afterwards found out it had been in our Travel Guide all along, but findng it was pure coïncidence. While looking around in the old turbine hall we were invited to visit the exposition - something we can fullheartedly recommend - and after that had a delicious meal for an acceptable price, We liked the young staff, they are as special as the place itself. Friendly and accurate, that is all we want. We are sad to say that we live about ten hours of travel away. If not we would go there as often as possible.
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Chris & Lidi
8 Overall rating
Food 8 | Service 8 | Atmosphere 9 | Value for money 8
Friday, May 06, 2011

I have become hugely cynical about restaurants over the past few years. Not being the wealthiest of people, but at the same time loving food immensely, I try to spend my money strategically to get the absolute most bang for my buck. London has, unfortunately, become populated with overpriced restaurants that serve boring food and pack as many people in to the place as they possibly can.

Having just eaten at the Wapping Project, I can honestly say that my faith in British restauranteurs has been completely and utterly restored. I felt like, for possibly the first time in a long time, I got exactly what I paid for.

The Wapping Project for me is exactly what dining out should be; an event, one that should be savoured and enjoyed unhurried and with bold, interesting food that tastes sublime. It's quiet so its perfect for low conversation, and cool enough to impress even the most cynical of gourmands. Service isn't great, granted, but I rarely go to a restaurant for the company of the waiting staff, and if they leave me alone I'll leave them alone.

I cannot recommend this place enough.
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Ben
10 Overall rating
Food 10 | Service 9 | Atmosphere 10 | Value for money 10
Sunday, April 17, 2011

I am a regular visitor at the Wapping Project and find the food excellent. I never found the staff particularly friendly but today (when for the first time I ring to make a booking) I am faced with a dragon who doesn't even greet me at at the question: can I book a table for 1 pm?" I get a dismissive NO! It's Mother's Day! Well.... If this is the type of customer service this place has to offer then I would say to anyone that is thinking of going all the way to Wapping to be treated with contempt and arrogance: it isn't worth it! Very expensive and self important staff! How does that work!????
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Marcela Ashcroft Del Pino
2 Overall rating
Food 4 | Service 1 | Atmosphere 1 | Value for money 3
Sunday, April 03, 2011

We had lunch here recently and thoroughly enjoyed it. The old industrial pump house has been preserved, including the pumps and overhead kit, and the art installation in the back room, while odd, was an interesting experience. Even the neighbourhood was fun and historical in a sort of industrial-chic sort of way.

The food did take a long time, but we were enjoying our company so this was fine, and the folk who waited on us were in fact very nice. The mushroom tart I had was delicious, as was the "strong" latte afterwards. I think this is one of those amazing London gems people have been telling me about (finally!).
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8 Overall rating
Food 8 | Service 7 | Atmosphere 10 | Value for money 7
Monday, March 28, 2011

Visited this restaurant yesterday.

Whilst the food is a 10/10 the service barely deserves a 2/10. The waitresses were rude, not attentive in the slightest and clearly do not communicate with one another.

Whilst it was nice to lazily enjoy a 3 hour lunch in the venue in the company of good friends, I can tell you that the only reason they add 12.5% service charge to your bill automatically is because there is no way on this earth I would have left a tip otherwise - you tip service, and there was none.
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5 Overall rating
Food 10 | Service 2 | Atmosphere 4 | Value for money 4
Monday, March 07, 2011

We went for breakfast today and based on our experience it would take some convincing to go back .When we arrived the member of staff who sent us to pur table was hostile , our order took ages to arrive .

When we asked why it was taking so long we were told they were too busy . Too busy to smile , too busy to apologise ....the food tasted ok but The timing was really off , two meals were cold and one meal went back to finish cooking the eggs.

Shame - seventy quid for breakfast and for the first time in living memory we didn't leave a tip . I know that all businesses that have bad days but that is not the issue - the issue is how you respond to problems and put them right. This kind of destination dining is over , people want good value , well executed food served up by people who care about what they do .

My free time , just like my money is limited. Next time I will vote with my feet and go across the road to the pub .
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Lucy
4 Overall rating
Food 6 | Service 3 | Atmosphere 3 | Value for money 3
Monday, February 07, 2011