Charuwan Thai Restaurant

Expensive, we paid £31 a head which by my standards is a lot for a "neighbourhood Thai". The food was pretty poor overall, I had one dish that was delicious - a beef salad, but the soup was sweet and lacking in flavour or bite, the curry sloppy and tasteless and the sticky rice served unappetisingly in plastic wrapping! Of the 8 people in my party only one of us thought the food good, most feeling it was overpriced and didn't taste fresh and zingy the way one expects a Thai to taste.

The service was distinctly erratic - one waitress was smiley and helpful but the second was actually rude and hostile. We were hurried through our courses with menus thrust under our noses to order the next course even before we'd finished the previous.

Overall I can't understand why this place has good online reviews. I would not go again and would not recommend to anyone.
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2 Overall rating
Food 2 | Service 2 | Atmosphere 2 | Value for money 1
Sunday, December 09, 2012

We went which friend 6 people to Charuwan restaurant on last friday it very good food very original thai like i stay in thailand nice decoration friendly staff good pice wth no service charge everybody use happy we recommend and will go again.
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tom
9 Overall rating
Food 8 | Service 10 | Atmosphere 7 | Value for money 9
Sunday, November 21, 2010

Been there twice, good food and service, looking forward to hosting a mini party there!
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Paul
8 Overall rating
Food 8 | Service 8 | Atmosphere 7 | Value for money 8
Sunday, August 15, 2010

The food is good but this restaurant really has to decide its priorities. The service is dreadful and it is all the more frustrating as dish after dish comes out of the kitchen only to be promptly claimed as a take-way order. We have tried this place twice but will not be giving the benefit of third time lucky
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5 Overall rating
Food 8 | Service 2 | Atmosphere 5 | Value for money 5
Monday, July 05, 2010

Visited Charuwan on a quiet Sunday night and was really unimpressed.

Despite there being six people in the restaurant when we arrived (all of whom had been seated and had their orders taken before we got there) it took over 2 hours to have 1 shared starter and two main meals.

The prawn crackers were greasy, the mixed starter was truly average (although the dim sum was fantastic) and although the main meals were thoroughly delicious and quite authentic Thai dishes, the hour and a half wait to get it left a rather bitter taste in the mouth.

The waitress seemed very nice and keen to please but thoroughly odd. We had to ask, after twenty minutes to see a menu... we had to ask twice after ordering water and I nearly had to get up and go to the counter to pay the bill because it took so long.

Disappointing as we are big Thai fans but it was a really substandard first visit. Maybe we'll stick to Churchills in Kensington!
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4 Overall rating
Food 5 | Service 0 | Atmosphere 5 | Value for money 5
Tuesday, June 01, 2010