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I SO want to love the Bull. However the last 2 times I was there the service was excruciatingly slow, despite the place being virtually empty both times. When I went in with a friend for an early dinner and said we only had 1.5 hours for dinner so we could make a West End show, we were greeted with a smile and a menu. After half an hour of being ignored we walked out and had a very nice quick meal at the pub opposite.
The last straw was when I took an important client there for lunch. We both had about an hour for lunch but could be a bit flexible. I told the "greeter" that we were were there for lunch. After 35 minutes she took our order, but only because I went to find her behind the bar because I assumed she had forgotten about us, despite the empty restaurant. My guest and I both ordered the recommended soup of the day, but that took 40 minutes to arrive. After sitting for a further hour and a half in front of our empty soup bowls, our main course was finally brought. It took no less than THREE HOURS for a two course business lunch at the Bull. As I was the host, I was incredibly embarrassed. NEVER AGAIN!
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Food 3 | Service 0 | Atmosphere 0 | Value for money 0
Sunday, January 12, 2014