Yauatcha

I've been going to Yauatcha for years just for the amazing looking cakes. it is a nice treat after an afternoon of shopping or if i have people visiting me in London.

Staff can be a bit slow and you can't really rely on them to explain anything on the menu. They just don't know or make it up as they go along. They are very friendly though.

This is one of my favourite cake places in London.

I have never been to the dim sum restaurant - mainly because most of the dishes involve pork and i don't eat that, so there's not much to choose from for me.
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Dame Edna - View all reviews by this user
8 Overall rating
Food 8 | Service 7 | Atmosphere 9 | Value for money 7
Thursday, July 30, 2009

Awful service. No gratitude shown at any point. The wait for our last course was unbelievably long, we didn't even dare to enquire about it for fear of the waitress's foul mood. Not coming back ever. Thumbs down.
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Me
1 Overall rating
Food 5 | Service 0 | Atmosphere 0 | Value for money 0
Sunday, July 26, 2009

great food. will go there again for the mongolian style beef stir fry, date and prawn dimsum and fried veggies. worth giving the cocktails a try. atmosphere was also better than hakkasan for me, not in your face. no tourists with luggage to hand to concierge.

the service was not that quick and i understand that it can be a problem in conjunction with limited time provided. but we were not expected to leave before finishing the food and it takes a long time to get the bill anyway. so their problem if they can not manage it within the time they provided.
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evrim - View all reviews by this user
8 Overall rating
Food 9 | Service 7 | Atmosphere 8 | Value for money 9
Tuesday, July 14, 2009

Been going here since it opened, sharp decrease in quality, food still very tasty, but service was beyond snail pace and the decor is dated and tired. Hakkasan much better and same price. 100 quid for 2 people without alcohol without over ordering, NOT a good place anymore, i wont be back.
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Mark
3 Overall rating
Food 8 | Service 1 | Atmosphere 1 | Value for money 1
Sunday, July 12, 2009

Expensive but excellent food !... a great experience and a nice atmosphere
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Guillermo Puelles
8 Overall rating
Food 9 | Service 7 | Atmosphere 8 | Value for money 8
Wednesday, April 01, 2009

Have been going to this place for last 3-4 years i was disappointed to discover a sharp drop in service during my last visit in March 08. It took ages to get any drinks/food and having repeatedly mentioned to various waiters/manager that the waiting time was unacceptable noone said as much as sorry. They however did not forget to include a service charge when presenting the bill. I've asked for it to be removed due to the above. What a shame about the service as the food was great as always.
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konstantin leidman
4 Overall rating
Food 8 | Service 1 | Atmosphere 4 | Value for money 4
Saturday, March 28, 2009

One of the worst place I have been to in London.

Maybe I had high expectations - the place looks fab from the outside, it is Michelin starred, they took 20£ reservation fee per head from my credit card when I booked...but then when we arrived, our leather sofa had quite a few see-through holes, our table was tiny and it was so hot that we have been boiling all evening.

The service is truly bad - there were many waiters but no one seemed to take care of our table or to be knowledgeable of the food options. We finally ordered a selection of small dishes and mains to share and I have to say nothing was noteworthy at all, not a single dish impressed me.

Ping Pong is by far better and much much cheaper.
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Josephine
2 Overall rating
Food 2 | Service 0 | Atmosphere 3 | Value for money 2
Friday, March 20, 2009

i have no issues with restaurants turning tables but if they are going to do it they have to serve you in the time they are prepared to give you.

we went this saturday for our one hour forty five minute slot. it took 25 minutes to get the kids a drink and thirty five minutes to get them to take the order. we had to constantly chase them and the dishes came at a trickle. when we tried to get a sorbet for the kids we where told our time was up. when we pointed out in a very english and polite way that really it was down to them we had no time for an ice cream a rude manager was summoned who said without even asking our concerns that it was our fault for being 10 minutes late and we where informed we had to leave at a certain time .....

really that is not acceptable its a one star michelin restaurant and we are the customers, it is not cheap and it was only down to them we weren't served in an hour and a half .

nobu and roka both turn tables but they always make sure you are served they would also never be as ignorant as to insult the customer. the way this was handled has ensured i will never return.

also since alan yau has sold it the quality of the food has been steadily slipping and the decor is starting to look a bit dated and tired at the edges it would never win a star now and i will be suprised if it keeps the one it has.
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shane perkins
3 Overall rating
Food 6 | Service 0 | Atmosphere 3 | Value for money 3
Monday, March 02, 2009

One word: expensive. That's it everything is expensive, but you do not feel posh being there.
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King - View all reviews by this user
7 Overall rating
Food 7 | Service 6 | Atmosphere 8 | Value for money 5
Thursday, February 26, 2009

Yauatcha is a fantastic restaurant. I would recommend it to anyone who havent tried it. The service is fantastic and the chinese tea is really good. I tried old pu-er and it's strong and very nice.

We ended up ordered too much because the price is reasonable and there are just so many choices!

I personally prefer the steam dim sums compared to the fried stuffs. The french dessert on the top floor is fantastic too! I love their packaging.
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theo - View all reviews by this user
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 9
Monday, February 23, 2009