Yauatcha

Expensive but excellent food !... a great experience and a nice atmosphere
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Guillermo Puelles
Overall rating
Food 9 | Service 7 | Atmosphere 8 | Value for money 8
Wednesday, April 01, 2009

Have been going to this place for last 3-4 years i was disappointed to discover a sharp drop in service during my last visit in March 08. It took ages to get any drinks/food and having repeatedly mentioned to various waiters/manager that the waiting time was unacceptable noone said as much as sorry. They however did not forget to include a service charge when presenting the bill. I've asked for it to be removed due to the above. What a shame about the service as the food was great as always.
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konstantin leidman
Overall rating
Food 8 | Service 1 | Atmosphere 4 | Value for money 4
Saturday, March 28, 2009

One of the worst place I have been to in London.

Maybe I had high expectations - the place looks fab from the outside, it is Michelin starred, they took 20£ reservation fee per head from my credit card when I booked...but then when we arrived, our leather sofa had quite a few see-through holes, our table was tiny and it was so hot that we have been boiling all evening.

The service is truly bad - there were many waiters but no one seemed to take care of our table or to be knowledgeable of the food options. We finally ordered a selection of small dishes and mains to share and I have to say nothing was noteworthy at all, not a single dish impressed me.

Ping Pong is by far better and much much cheaper.
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Josephine
Overall rating
Food 2 | Service 0 | Atmosphere 3 | Value for money 2
Friday, March 20, 2009

i have no issues with restaurants turning tables but if they are going to do it they have to serve you in the time they are prepared to give you.

we went this saturday for our one hour forty five minute slot. it took 25 minutes to get the kids a drink and thirty five minutes to get them to take the order. we had to constantly chase them and the dishes came at a trickle. when we tried to get a sorbet for the kids we where told our time was up. when we pointed out in a very english and polite way that really it was down to them we had no time for an ice cream a rude manager was summoned who said without even asking our concerns that it was our fault for being 10 minutes late and we where informed we had to leave at a certain time .....

really that is not acceptable its a one star michelin restaurant and we are the customers, it is not cheap and it was only down to them we weren't served in an hour and a half .

nobu and roka both turn tables but they always make sure you are served they would also never be as ignorant as to insult the customer. the way this was handled has ensured i will never return.

also since alan yau has sold it the quality of the food has been steadily slipping and the decor is starting to look a bit dated and tired at the edges it would never win a star now and i will be suprised if it keeps the one it has.
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shane perkins
Overall rating
Food 6 | Service 0 | Atmosphere 3 | Value for money 3
Monday, March 02, 2009

One word: expensive. That's it everything is expensive, but you do not feel posh being there.
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King - View all reviews by this user
Overall rating
Food 7 | Service 6 | Atmosphere 8 | Value for money 5
Thursday, February 26, 2009

Yauatcha is a fantastic restaurant. I would recommend it to anyone who havent tried it. The service is fantastic and the chinese tea is really good. I tried old pu-er and it's strong and very nice.

We ended up ordered too much because the price is reasonable and there are just so many choices!

I personally prefer the steam dim sums compared to the fried stuffs. The french dessert on the top floor is fantastic too! I love their packaging.
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theo - View all reviews by this user
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 9
Monday, February 23, 2009

Well I can honestly say I don't know what other peoples problem with this place is. My best foodie friend and I had Dim Sum to die for here on Tuesday lunchtime, and the service was friendly, helpful and efficient . The Chicken Taro croquette was as light as a feather and melted in the mouth, the prawns in the Cheung Fun were succulent and sweet, and Penang Noodles were a perfect balance of spicy soft rice noodles with crunchy bean shoots, and contained possibly the juiciest, tastiest, most perfectly cooked scallops I have ever eaten! I've had Dim Sum in Hong Kong and all over London and this was up there with the very best.

The only small criticism I would make is that we were seated between other diners when there were plenty of other empty tables with more space around them - but maybe they were expecting a rush ;-)

Overall though I would highly recommend Yauatcha, and in my opinion it represents amazing value for money.
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Elizabeth Hart
Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 9
Thursday, January 22, 2009

My daughter and I had a booking this last Sunday night. We went early 18:30 so as to have the luxury of time to enjoy our meal which we expected to be good. We are definitely food lovers and having lived in Paris for 20 years, we know good food. I have also lived in London and know that you can have excellent meals which we did during this trip except for at this restaurant. I have rarely had such poor service. I had to ask twice for the water and the wine. Our waiter was totally disinterested in 2 women (who didn't order those fancy cocktails perhaps), never bothered to explain what he was serving, I had to ask 3 times, served our steamed items with the lids off so they became cold quickly. And when I ordered the second bottle of water and asked twice again, he didn't even bring it until the end of the meal....so I sent it back. The decor is pretty but very loud and the food was disappointing too. I will never recommend this place!
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Sarah deK
Overall rating
Food 2 | Service 0 | Atmosphere 4 | Value for money 1
Tuesday, January 20, 2009

went there for tea and macaroons. The ambience was good with the aquarium and chilled out tunes on the ground floor. However, it was pricy and when the bill came, they overcharged us and added an optional tip of 12.5% . We were requesting the price increase and they told us that they changed the prices 2 month ago, The price increase was nowhere to be seen in the menu so we considered it a rip off!
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Overall rating
Food 4 | Service 5 | Atmosphere 8 | Value for money 1
Sunday, January 18, 2009

Yauatcha is distinctively average. The food is nice, but nothing exceptional, particularly as the restaurant has a Michelin star. The service is patchy at best. We waited 25 minutes for drinks and had to ask three times for the bottle of water that we ordered as soon as we sat down. The tables are so close together it feels like you are in Wagamama. I don't mind sitting on a communal table when I am paying £7 for my dinner, but not as these prices.

Also beware of over ordering. The waiter recommended that we order 6 dim sum dishes between two plus main courses. This was far too much food, even for two very hungry people. It makes me think they are on commission.

I have been to a number Michelin starred restaurants and this is one of the least impressive. If you want my advice go to Nobu instead. It is much, much better and about the same price.
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Overall rating
Food 6 | Service 5 | Atmosphere 6 | Value for money 4
Wednesday, January 14, 2009