The Balcon

What an amazing restaurant and value for money. The staff were ever so polite and Catered for all our needs. The manager gave us her card with her email address and phone number so when we come next time we can give her plenty of notice and they can cater for us even better. Me and my friend had wheat and dairy allergy.

We will certainly come back again next time. It is such a beautiful restaurant and building. So posh and better than Ramsays I must say. Xx I gave them a £20 tip.
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Miss Sonia Nagah
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Thursday, June 21, 2012

My husband & I made a booking for the Balcon Hotel, as it looked great on the Top Table website & I had spent ages looking at all the top restuarants. This was our first trip to London & wanted to go somewhere special to celebrate. We went on Saturday 3rd March, after seeing a show. The restuarant looked really nice in the main room, just like the website. Unfortunately we were seated in a side room & my husband had a lovely view of their coatrack! We asked if we could be placed in the main room & were told you have to ask for that when booking - it would have been nice if that had been explained to us then, otherwise we would have chosen somewhere else. The staff were nice & attentive, especially the young German woman & the young French waiter. We would have liked the duck, but were told it had sold out, so I opted for the chicken instead & even though it was nice, it definitely wasn't as good as I know the duck would have been! We were disappointed that our evening hadn't turned out as well as expected & not sure if we will recommend this restuarant to our friends who would like to have a nice evening out in London. Disappointed Aussies.
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Mrs Jeanette Gray
5 Overall rating
Food 6 | Service 8 | Atmosphere 2 | Value for money 3
Monday, March 05, 2012

I am surporised to see that the new Balcon has quite a modest rating up to now. Their pre-theatre menu is not only excellent value, it is also more imaginative than most. I have recommended it to two sets of friends - their opinion has been the same: lovely dining room, terrific food, the most attentive Gallic staff we have ever come across & marvellous prices.
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C N Grist
9 Overall rating
Food 8 | Service 10 | Atmosphere 8 | Value for money 10
Thursday, February 02, 2012

This was my favourite pre-theatre restaurant when it was a Roux restaurant with impeccable service and excellent food. Therefore I was so disappointed to go there after reading such good reviews to find that the service was haphazard and the food extremely bland ('canteen food' declared my hubby). The food was so obviously pre-prepared for the pre-theatre mass and tasteless. Take my advice and eat elsewhere. London is full of decent restaurants.
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londongal - View all reviews by this user
2 Overall rating
Food 0 | Service 2 | Atmosphere 4 | Value for money 0
Monday, January 30, 2012

An excellent room in a great location, previously part of the dreary Brasserie Roux chain, now transformed under new management.

Huge, eclectic menu with a variety of traditional french and english choices (snails, pike custard for example) means it's easy to choose a lightish lunch or full scale blow out.

Cheerful, knowledgeable service.

Highly recommended.
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city luncher
9 Overall rating
Food 9 | Service 10 | Atmosphere 9 | Value for money 8
Monday, December 19, 2011

Where else in London will you get a Champagne Angel to help you choose from some very special vintage champanges or from the wine list? Where else in London are you offered different kind of original knives?

The Balcon, the new and totally refurbished Brasserie of the Sofitel St James hotel is this autumn's good news.

The atmosphere created by the sophisticated environment is brillant, everything is just well designed and well placed.

The Food is an innovative franco british british fusion with a wine list that will enthuse the true wine connoisseur.

Best new london venue.
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Nicolas Faure
9 Overall rating
Food 9 | Service 9 | Atmosphere 10 | Value for money 9
Saturday, October 22, 2011