Luna Rossa

Very mixed isn't it? I have been twice because I wanted to give the restaurant the benefit of teh doubt - the food is good but the organisation is pretty poor. That might add to the night or might not - depends on your attitude.

Our first night we were appalled by the service - the waitress didn't even try to apologise claiming it was her last night and that the working environment had driven her to this attitude...hmmm ok

Second night, we tried but the manager was chaotic, our food order was incorrect and the chef stated arguing with our waiter who disappeared and we did not see him again atleast at our table. By this time we were in stitches, we found the whole experience hilarious - we're fairly laid back about these things and just made the decision not to return.

In summary, food is good, venue is tight, service is bad but there is an authenticity about the place... up to you!
Comment on this reader review

Erin Duffy
Overall rating
Food 6 | Service 1 | Atmosphere 2 | Value for money 4
Tuesday, July 10, 2007

I'm not an expert on italian food, but am quickly becoming one on pizza...

The pizza here is delicious. It's the kind of dough you want to eat, quickly, including the edges, because if you didn't you'd be wasting good food. It's pretty similar pizza to Sarracino in W Hampstead so if you like it there, you'll like it here too (though at Luna Rossa these are by the 1/4m if two or more orders for pizza from same party). Wine list is OK and reasonably priced; deserts average; service efficient; very bustling place but reasonable prices considering popularity and location.
Comment on this reader review

William - View all reviews by this user
Overall rating
Food 8 | Service 8 | Atmosphere 8 | Value for money 8
Saturday, June 30, 2007

Luna Rossa is the best Italian restaurants i've ever been to. Starting from the nice and warm welcome as soon as you get in you already feel like at home in Italy, It's really a trip to Naples. I like to order always different dishes and each one is really really delicious. Last time i went there it was to celebrate my girlfriend's birthday, and we took a set menu where basically we could eat as much starters, pasta and pizza as we wanted for a very good price. We had so much food and so much fun that i'll remember that day for a very long time, but thanks god i know i'm going there tomorrow, because i'm now an addict to this restaurant and i need to go there at least 3 times a week... BUON APPETITO.
Comment on this reader review

Angelo Benevento
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Sunday, June 17, 2007

My friend and I ate lunch at Luna Rossa last Saturday and were treated appalling by the staff. When I asked if service was added to the bill the waiter said "no". I keyed in my tip, then my friend noticed that service had in fact been added. When I queried this the waiter said the additional charge was for "wages" - I had subsequently given them a 25% tip!

I argued this was a blatant fraud and the waiter made a huge fuss, was very rude then ignored us. As we left he made a big show of opening the till and giving me my tip back. I was horrified! The food had been really tasty and it was such a shame my experience at this lovely place was spoiled by such a rude waiter. I will never go back. If you do then check your bill!
Comment on this reader review

Geri
Overall rating
Food 6 | Service 0 | Atmosphere 3 | Value for money 0
Wednesday, June 06, 2007

Hi,

I went to Luna Rossa yesterday evening with my boyfriend... we are both italian and we are agree that we were feeling like at home.

Italian waiters, owner, chef...

The service was good, but maybe they need more organization.
Comment on this reader review

Erita - View all reviews by this user
Overall rating
Food 10 | Service 9 | Atmosphere 10 | Value for money 10
Sunday, May 20, 2007

Service average. The head chef doesn't make you feel welcome at all and doesn't seem very friendly with other employee. The food is very nice and not expensive. Not recommended for romantic dinner as the atmosphere is very busy. Not a lot of space around and on the table.
Comment on this reader review

Claire Debleu - View all reviews by this user
Overall rating
Food 8 | Service 1 | Atmosphere 1 | Value for money 8
Friday, May 18, 2007

Very busy atmosphere...not recommended for romantic dinner! The food is very nice and not expensive. The head chef doesn't make you feel very welcome and he doesn't seem very friendly with the waitres. The service is very average.
Comment on this reader review

Claire Debleu
Overall rating
Food 8 | Service 1 | Atmosphere 1 | Value for money 8
Friday, May 18, 2007

Luna Rossa is my favourite restaurant..... I go there at least 4 times a week as the food is the best you can find, service is very friendly and nice, people always smiling and VALUE FOR MONEY 1000 out of 10. And their new menu is simply FANTASTIC, SUPERB, DELICIOUS. EVERY SINGLE DISH (I TRIED ALMOST ALL OF THEM) IS BETTER THEN THE OTHER....
Comment on this reader review

ALEX
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Thursday, May 03, 2007

Great for a square pizza and atmosphere. Ignore the service as it is absolutely terrible. The head 'guy' has zero service skills is very rude and obnoxious. If you can get past this its a great place for a load of fun. Best to book, your treated slightly better... Wine list ok, slightly overpriced.
Comment on this reader review

Nick Crispin
Overall rating
Food 8 | Service 1 | Atmosphere 7 | Value for money 7
Thursday, April 26, 2007

LUNA ROSSA what a great restaurant. The manager has always taken care of us and everytime i go there i can see he knows most of the customers who love him.

I don't think there's a word to descibe their food coz it's really too tasty to describe it with words. Try to close your eyes and think about the tastiest food you've ever tasted, now multiply it times 100 and you're gona have an idea of how tasty that food is. The waiters have always been very happy and have always suggested us the right food to eat. Having the luck to live very close to it i try go there at least twice a week and not even once i was let down by it.

I've already booked for my birthday party which is going to be in 1 week time.
Comment on this reader review

James
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Monday, April 02, 2007