Matsu

Went there tonight, and have to say it is the first thoroughly dissapointing japanese restaurant i have ever had the displeasure to dine in.

Firstly, the service took forever. We were waiting for 30 minutes+ for our food. Then when it did come, I had been cooked the wrong dish, and the waitress refused to accept that she had made a mistake.

The portions were extremely small, a spare few shreds of eel on the top of a very small handful of rice in a bento box which consisted of nothing else significant except a very large portion of standard salad. the cost of this bento box was 8.30, higher than many other places ive been to.

finally, the food was not particularly nice. The wasabi was molten and the edamame were impossible to eat as they were severly undercooked.

In conclusion this restaurant provided no value for money, poor service and small portions. you are far better off going to little japan in south kensington which provides higher quality food forhalf the price, with twice the portion.

At the same price, you could head to mai sushi in euston which has amazing food and is superior in every aspect. And for a small amount more you could go to the japan diner in leicester square, which makes up for the extra price in the fact they refuse tips, and thier cooked fish in particular is worth travelling the distance for.
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alex
Overall rating
Food 3 | Service 2 | Atmosphere 5 | Value for money 2
Tuesday, March 31, 2009

For the price (most meals will cost about £10 with a starter, but not including drinks) this is one of the best Japanese restaurants I've eaten in. My girlfriend and our friends eat there at least once a month. The restaurant staff are always quick to serve as soon as you catch their eye. The bento boxes are great value, as they come with dumplings, soup, rice and a main for £8.50.

Overall: Great food without breaking the bank!
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Overall rating
Food 9 | Service 9 | Atmosphere 6 | Value for money 9
Tuesday, December 30, 2008

We live close to this place and i often walk past it on the way to the tube. Me and my girlfriend decided to try it out one friday night.

We were seated upstairs. The decoration was awful. the suspended ceiling felt very low, was filthy and looked so cheap. As was the furniture and paint work.

we waited 10 minutes before anyone came over at all and when they did we ordered two beers. We got talking and soon 20 minutes had passed without any service at all. I got up to complain and fairly promptly our beers arrived. it was another significant wait until our food arrived, by which time i just wanted to get out of there.

The food was mediocre at best. to be honest i can't remember what i had. I'd like to say it was cheap but i can't. it wasn't expensive thats the best i can do.
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Toby catlin
Overall rating
Food 2 | Service 0 | Atmosphere 0 | Value for money 5
Thursday, June 19, 2008

Incredible value for money. The food is as good quality as Wagamama's but without the cost. The only bad point is the upstairs seating area needs a major revamp. I highly recommend this for a cheap meal when passing through Mile End.
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Tierno - View all reviews by this user
Overall rating
Food 9 | Service 9 | Atmosphere 5 | Value for money 10
Saturday, April 12, 2008

boy dis place was ok me and my girl loved it we made out it was great we had to stop because the food was stuck in our belly's theirs a decent size menu and nice waiters
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KAYNO
Overall rating
Food 6 | Service 1 | Atmosphere 0 | Value for money 3
Friday, June 08, 2007

I like matsu. The food is good; ok it's not going to transport you in the heart of Japan but the sushis are very nice, the rice dishes are ok and the ramen not bad at all. But they do suffer from the lack of legal tuna on the market. I have been a few times when they didn't have any and that was a shame really. I personally love their gyosa and their roe sushi. You can easily eat a full dinner for about £10 if you're careful. The service is poor sometimes though. The staff don't always understand what you want and that can be very dissapointing when you get something you didn't want. Plus one time there was a problem with the bill in a big group and the overcharge has been taken out of the waitress' wages which i found really harsh.

Don't get me wrong, Matsu is a great place for its location. In the heart of mile end you find some decent healthy food that contrasts with the vast amount of chip shops and greasy chinese take-aways. Overall it's a good address but, to my opinion, it would never work in central london. Matsu's low points are manageurial, it's not the food or the price.
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Caroline Schreiber
Overall rating
Food 7 | Service 5 | Atmosphere 6 | Value for money 8
Saturday, May 12, 2007

Matsu used to be a decent resturant a couple of years ago. However it has changed chef and has been pretty average for a year. I went there recently and was delighted to see the menu had changed. However the food was not great. The gyoza dumplings tasted as though they had been deep fried straight from the freezer, while the katsu-don - which was the best in London a couple of years ago - seems to have lost it's edge and become a smaller dish.

Matsu is what I would call somewhere to visit if you want an introduction to Japanese food, but don't expect the real McCoy!
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starofwisdom - View all reviews by this user
Overall rating
Food 4 | Service 6 | Atmosphere 4 | Value for money 5
Sunday, April 01, 2007

This is a fantastic restuarant. I have been to lots of Japanese restaurants who either get their traditional hot dishes right OR the sushi but in this palce both are fantastic. Service is excellent and really helpful if you fancy a type of dish but not sure of the name. The staff are wonderful here as is the food. I will definitely return time and again to Matsu.
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Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Wednesday, March 14, 2007

i have been taking my family on special occasions to Matsu for years. If you want to spend a fortune and get so so service, go to wagamamma's.If however you prefer smiling faces, beautiful food, amazing prices and a very special experience . . .come to Matsu!
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glen
Overall rating
Food 9 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, November 14, 2006

Whenever I fancy a healthy take away I pop into Matsu as I live nearby. The food is very good and always prepared very quickly. The staff are also very friendly and I enjoy sitting on their comfy sofas whilst they prepare my take away. Highly recommend the place.
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Overall rating
Food 9 | Service 9 | Atmosphere 8 | Value for money 8
Thursday, August 31, 2006