Wagamama (Ropemaker St)

I have been to various wagamama's before and know what to expect in terms of food and service.

I went to this branch recently and was very disappointed by the service. This was surprising because the restaurant was about half full.

The service was slow and appeared generally disorganised.

The noodle dish appeared very quickly indeed - suspiciously so. It was tasty enough, although parts of it were lukewarm.

My drink was forgotten & the change took longer than I deem acceptable.

The bill states "Service not included". I cannot fault the accuracy of this statement.
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G Y Shin
Overall rating
Food 6 | Service 2 | Atmosphere 4 | Value for money 4
Sunday, February 10, 2008

This Wagamama along with Covent Garden, are fantastic places to eat. the food is great, service is quick and friendly.

Enjoyed the meals and good value for money.
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James_Morrissey - View all reviews by this user
Overall rating
Food 8 | Service 8 | Atmosphere 6 | Value for money 7
Monday, November 12, 2007

I went here for Christmas with a friend. The food was alright and the service was good. We had a great Christmas meal here. There were also very friendly tables in the house,
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Walerón - View all reviews by this user
Overall rating
Food 7 | Service 9 | Atmosphere 7 | Value for money 6
Sunday, April 01, 2007

Had lunch here today and there were a lot of disgruntled customers. A restaurant in the city needs to be able to cope with the 2 hours of demand they will get per day but the staff here seem to not be able to handle it. They brought me chicken katsu curry 3 times although it was not what I ordered and I finally got my order the person I was eating with was about to finish their lunch. There were no apologies from anyone except for one waiter who sadly was not our server.

The food when it came was nice but by that point I had 10 minutes to eat and get back to the office. When we refused to pay for my meal the waiters all wanted to argue but the manager didn't seem to care and blanked us. Maybe he's given up on his staff as well.
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Overall rating
Food 8 | Service 2 | Atmosphere 3 | Value for money 5
Friday, March 30, 2007