The Grill at The Dickens Inn

Marble Quay, St Katharine's Dock, London, E1W 1UH - View on a map
Telephone: 020 7488 2208

The Grill at The Dickens Inn Restaurant In London
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Overall 8.0
Food 8.0
Service 8.0
Atmosphere 8.0
Value 8.0
Based on 1 reviews

your comments review this restaurant and win a bottle of champagne

just had lunch in the grill at dickens inn have to say really enjoyed the food and serivce. 4/5
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leo - View all reviews by this user
Overall rating 8 stars
Food 8 | Service 8 | Atmosphere 8 | Value for money 8
Saturday, January 19, 2013

Nice old fine along the river!

After walking miles with the family, we fell into this place - bit of discussion between the kids about pizza or fish and chips... Fish and chips won!

Really enjoyed our meal, food was great in the grill - decent chicken burger and steak for us, the team were quite helpful in doing 2 halfs of fish into 2 fish and chips for the kids.. Yes please to ketchup and mayo, they loved it

Service charge on the bill which we don't like, but on this visit was justified as we had been looked after.
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Peters crew outing
Overall rating 8 stars
Food 8 | Service 9 | Atmosphere 9 | Value for money 7
Wednesday, October 31, 2012

We ate here last weekend and found the waiting staff to be extremely rude and insulting, and the food was definitely not worth the money DO NOT EAT HERE, the steak was £18 and looked and tasted like road kill and when we complained we were told that was how we asked it to be cooked! Everything else was very badly cooked and of very cheap quality but the prices were high. For a £20 steak you might as well eat at a nice restaurant like Gaucho!!
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Simon Walker
Overall rating 0 stars
Food 0 | Service 0 | Atmosphere 1 | Value for money 0
Tuesday, September 11, 2012

We went for a late lunch yesterday and were disgusted by the food and rude waiting staff. We ordered steak at £18 and half was gristle and when we complained we were told that is our we had asked it to be cooked. The mixed grill sausages were of very cheap quality and covered in oil, and the chicken caesar was very dry. The waitress was very rude especially when asking about drinks and when we mentioned the food was not great she just shrugged and when we spoke to the manager we did not even receive an apology only an offer of free coffees as if we wanted to stay there any longer! We will NEVER be retrurning!!
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Emily C
Overall rating 0 stars
Food 0 | Service 0 | Atmosphere 1 | Value for money 0
Monday, September 10, 2012

Let me say this, the premises are incredible the scenery is beautiful the food; awful. Talk about service without a smile, this was it. Don't eat in the grill there was no atmosphere and the waiter/waitress just ignored us most of the time. Do yourself a favour eat at KFC.
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Mr S Unit
Overall rating 0 stars
Food 1 | Service 0 | Atmosphere 0 | Value for money 0
Friday, October 21, 2011

EVERYTHING EVERYONE HAS SAID BAD ABOUT THIS RESTAURANT IS MORE THAN TRUE. AVOID.

I had been coming to this restaurant for a few years, but I will definitely not now. We went last night and the manager from the first moment was extremely rude and had an attitude in seating us in the restaurant. It did not start off well at all.

It took over 20 minutes for someone to even recognise we had not ordered and when one of the waiters did come over, he was completely disinterested and practically not listening to our order. It was just embarrassing to say the least. We tried to change something on a pizza and he just kicked a fuss about the fact he had to write it down on paper rather than use his little scan pad that has a set menu, gee I wonder what waiters did before the time of little flash pads...

The food did not arrive for at least 45 minutes. It was not even busy at this time and we could just see the staff chatting away and not doing very much.

The menu has changed it's menu and could be under new management as it has significantly changed the quality of the Pizza (also quite over priced for what you actually get!)

PIZZA - The pizza was extremely soggy, the steam had obviously taken over the base and it was absolutely disgusting to eat. We considered taking a box away to give to someone who may have needed the food on the way back home, but felt this would just be really unfair to that person.

One of the Pizza's we ordered was practically forgotten which meant part of our group sat there wondering when the food would arrive.

The Garlic Bread with Cheese was more like fried cheese with a hint of garlic...

At the end of the night, we were all quite fed up, a lot of food had been wasted and the waiter had pretty much forgotten we were there.

The view from the balcony is amazing, and St Katherines in General, if you are going out, perhaps eat somewhere else and enjoy the views after your meal - really not value for money, and absolutely terrible service!
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Overall rating 0 stars
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Sunday, June 26, 2011

Awful service.

We waited an hour for our starters, which never came. The main arrived, but was the wrong meal - this was replaced although this also took a further 15 minutes.

The food could be described as dull, at a push - unpleasant wouldn't be far off, its certainly overpriced.

Service is included in your bill, which is a complete travesty - I felt I'd been mugged for 6 quid by my waitress, given a choice I would never have paid extra for service that incompetent and food that poor.

We would have walked out had we not been trying to enjoy the bank holiday. The whole experience left a bad taste in my mouth.

Would not go back, ever.
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Overall rating 1 stars
Food 3 | Service 0 | Atmosphere 0 | Value for money 0
Tuesday, May 03, 2011

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