Biagio Chez Victor

Chez Victor should not have been rebuilt after the fire, the result is how not to open a restaurant. BAD BAD BAD only go if there are no other restaurants open in London
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John - View all reviews by this user
Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Wednesday, May 14, 2008

The service was so bad that is was hilarious. The ADHD waiter was nervously walking and shouting agressively all the time.They did not have enough little forks too eat the lumache (snails); my friend and I had too eat with one fork from one plate. The other lumache plate arrived much later and was half burned.

The other food was not too bad. Poor hard working cook with such a bad service.
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Ida Boelema
Overall rating
Food 7 | Service 0 | Atmosphere 7 | Value for money 0
Wednesday, January 10, 2007

Avoid. Unless of course you want surly service, bland food and to be over-charged. I am not a tourist, I live here, but eating here left me wondering what on earth our city's guests make of us based on this awful place.
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John
Overall rating
Food 2 | Service 0 | Atmosphere 0 | Value for money 0
Saturday, December 30, 2006

not bad for pre theatre meal in busy westend good food nice glass of chianti great show.we had fantastic nit jhon w11
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jhon
Overall rating
Food 9 | Service 8 | Atmosphere 8 | Value for money 9
Saturday, November 11, 2006

No wonder why the food tastes that bad....the chefs are not even Italian or French
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anonymous
Overall rating
Food 0 | Service 0 | Atmosphere 1 | Value for money 0
Wednesday, June 28, 2006

I totally agree that the service was absolutely horrible in Chez Victor! Never imagine in my life that a waiter could be that rude. His unprofessional and bad attitude started from the beginning we started to order our meals. He was "too busy" to take our order altough he didn't serve other customers either during that time. It took half an hour before we had done our order. There wasn't any chance to ask any questions about the menu. Our waiter was all the time impatient and unfriendy and he started to make odd comments about us. After that we were very asthonished about his childlish behaviour and ofcourse disappointed because it had ruined the whole evening. Meal was extremely expensive and on top of everything the service charge for this kind of absolutely terrible service was 6,40 pounds! I woudn't recommend this to anybody who wants to spend a lovely evening.
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Laura Myllymäki
Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Monday, April 17, 2006

Chez Victor's attractive and welcoming facade belies a disappointing, rude and irritation-prone experience. Beware of taking to the stairs, as this will lead you to a cramped room somewhere at the top of the building. We had to wait at least 15 minutes for any service at all at which point our waiter (not that this was service with a smile) was astonished that we should want a whole piece of bread each. A friend of mine was reduced to taking crockery from a nearby table before he could have a drink. To their credit the food arrived promptly and was edible but our wine was slammed down in front of us rather than served so that the waiter could dash off elsewhere. We were happy to leave without paying their discretionary yet boldy included service charge and will not be returning. The customer is certainly not the victor here!
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Paul Stevenson
Overall rating
Food 6 | Service 2 | Atmosphere 5 | Value for money 5
Sunday, January 29, 2006

Oh dear - disastrous. From the dates on the reviews, this place has deteriorated, and it was unfortunately the cause of my worst ever eating experience in London, in November 2005.

I was with three friends and thing started well; great interior, busy, nice waiters. Wine good, bread decent, garlic pizza bread not bad. However..

I ordered swordfish with potato croquettes, and the latter were served to me FROZEN inside. No exaggeration - FROZEN. I completely lost my cool and literally handed a potato to the waiter for him to physically feel the temperature. Appallingly, they then didn't manage to bring me replacement potatoes, so my meal ended up just the swordfish and the side-salad I had fortunately ordered. The swordfish had good texture, but was ridiculously salty - I have no idea how they cooked it. I asked the manageress not to charge me for any of my meal - which along with the occasion in general was ruined. However - they then had the audacity to put on a service charge, though by this time I'd given up as my rather lame and passive friends were getting a bit embarassed by all the fuss. I really hope this was a one-off type of mistake, but even if it was, they clearly had no idea how to react to the problem, which was just laughable in a West End eatery.
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Tom
Overall rating
Food 0 | Service 0 | Atmosphere 8 | Value for money 0
Wednesday, November 30, 2005

Very disappointing - poor disinterested service, ran out of various items (of an afternoon), wrong main courses turned up and were very average when they did and all totally overpriced ... wish I hadn't paid the service charge but waited so long for the bill, I just wanted to get out of there.

Could have eaten at Pizza Express a couple of doors down for half the price and had a much better meal!
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Gerald, London
Tuesday, November 15, 2005

My partner and I, stuck for a late Sunday afternoon lunch in the West End decided to forgo the well tried and tested chains (Pizza Express and the like), and our usual haunts, to try something new. But this place, although it looks charming, is terrible. As another reviewer commented the bread and olives are fine, but we couldn't have the starters we both wanted as the kitchen only had a half dozen snails left... so we shared x6 between us and both had mozzarella and tomato salad. The mozzarella was ok, but the salad was served with only one basil leaf, which seemed a bit mean, but on a bed of rather damp and very unnecessary iceberg lettuce. For our mains we ordered venison medium-rare with a pepper sauce with ham and mushroom. We also ordered spinach, chips and mashed potato. What we got was well-done veal, like shoe tongues in a plain peppercorn sauce. The chips were overdone, the spinach ok, but the main dish was plainly wrong. We were so hungry however that we were loathe to have to send it back. The bill, inlcuding a couple of diet cokes and a bottle of water (god only knows how much it would have cost had we ordered wine), was £74. This place is clearly well practiced at serving indifferent and inaccurate slop to tourists who will never return. My high point was dipping the nice bread in the garlic butter spilling from the 6 snails. We felt angry with ourselves for paying without complaint, but we so rarely have this disappointment we decided to put it down to both hunger and experience but tell as many people as possible. Oh and the waitress, despite the restaurant being half-empty, was more interested in talking on the phone then letting us have a bill, despite asking three times. We had to be rather firm, but we were by then rather hacked off. We'll be writing to the restaurant but I'd very surprised if we receive an apology, nor probably would we return if we did. We could have had better at the Stockpot in Old Compton Street for £15.
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Stephen Harwood
Tuesday, November 15, 2005