Planet Hollywood

57 Haymarket, London, SW1Y 4QX - View on a map
Telephone: 020 7437 7639

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Planet Hollywood Restaurant In London
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Overall 6.1
Food 6.1
Service 7.0
Atmosphere 6.0
Value 5.3
Based on 7 reviews

what the critics say

This Is London

David Sexton - 0/5

Thursday, July 23, 2009 - The whole place is dominated by giant plasma screens, all showing the same thing and all the diners gaze up at the screens, all the time. They don't talk, which is effectively prevented by the mighty sound-system in the roof anyway...The cooking itself has nothing to be said for it. Sugar has been put into places where you don't want to find it. 'Our World Famous Chicken Crunch' is a starter composed of strips of breast cooked in, dreadfully, 'a crunchy, sweet coating'. Even a serving of deep-fried crispy calamari in breadcrumbs came with a sickeningly sweet sauce of 'thousand island dressing'.

Metro

Marina O'Loughlin - 1/5

Friday, July 10, 2009 - And it gets worse: ribs that lurch off the bone like zombie flesh doused in a sauce that tastes like tooth decay. 'Home-made manicotti': pulpy pasta with too much spinach in an impenetrable carapace of nuked mozzarella. The steak sandwich tastes of little other than its 'bleu' cheese topping...It doesn't even have the decency to be cheap. If you must have this sort of thing, you're better off at TGI Friday's. And there's something I never thought I'd find myself typing.

your comments review this restaurant and win a bottle of champagne

Went to Planet Hollywood with some friends last weekend and we had a great time. Very busy and noisy but service was great and so was the food.

Will definitely go back again.
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Jackie - View all reviews by this user
Overall rating 8 stars
Food 8 | Service 8 | Atmosphere 8 | Value for money 7
Thursday, December 15, 2011

Visited with my wife and daughter to celebrate my wife's birthday. Restaurant is airy and modern. Music was far too noisy for any conversation. Screens very naff.

Mixed reaction on food - my burger was burned black on 1 side which they tried to hide by flipping it over. It was inedible. The other 2 meals faired slightly better and were just edible. All french fries were on the cold side. The sweet was good. For a meal costing £25 per head extremely poor quality - not even to the standard of a truckers road side cafe!
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Terry Francis
Overall rating 2 stars
Food 1 | Service 5 | Atmosphere 2 | Value for money 0
Monday, November 14, 2011

I think this restaurant has had its day. At least it has with me. It's a glorified burger joint with lots of film memorabilia. This is somewhere I used to like in my twenties and have gradually fallen out of love with as I've grown older. I think it's fair to say that it caters for the younger crowd and I'm probably just moving out of that age group now.

The food was actually okay - for a fee! The decor was verging on the cheesy, but I think that's the point. service was pretty standard.

I think they charge a bit too much here. If they are going for the younger crowd, they should charge prices more appropriate to that demographic. So it's nothing special. But it's okay.
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Alan Ingham - View all reviews by this user
Overall rating 6 stars
Food 6 | Service 6 | Atmosphere 6 | Value for money 6
Friday, November 04, 2011

I visited Planet Hollywood on Saturday night with goup of few friends. We had a great fun night out. Very friendly restaurant, fun service and great music. If you looking for fun night out, good food and great atmosphere Planet Hollywood is great place to go.
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Kate
Overall rating 10 stars
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Thursday, September 15, 2011

Went to Planet Hollywood a few days ago with my family, 2 adults and 3 kids and I must say I was very impressed. We were greeted with smiles at the door, our waitress was lovely, nothing seemed to be too much trouble and the food was great too. And the best thing was that our kids were kept totally entertained by all the movie clips and pop videos!!!

I would definitely recommend Planet Hollywood to any of my friends and we will certainly be back!
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Overall rating 9 stars
Food 9 | Service 10 | Atmosphere 10 | Value for money 8
Saturday, September 03, 2011

bad food, bad style, bad service, bad prices, bad taste

Everything was shocking, complained at the time and didnt get anywhere so I wrote a letter, for which I got a rather rubbish response from a rude woman.

No customer service skills whatsoever and a total flop since it has changed.
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Andrew Garsford
Overall rating 0 stars
Food 1 | Service 0 | Atmosphere 0 | Value for money 0
Tuesday, August 23, 2011

We have just returned from an evening at London's Planet Hollywood. We are aged over 40 and 4 of us went for dinner at 8.00pm. It was a liitle early for us as there were lots of young 16 olds who were very noisy screaming with delight when they saw themselves on the large screens which was part of the internal CCTV system. Nice gimmick but got a little boring and very loud..

However the service for our table was provided by "Simon" who was attentaive and proffesional with a never ending smile and polite manner. The food was suppriingly very good for a fast food type environment and the portions were very large and well presented. We had used a prepay promotion voucher which did give us a good discount which gave the overall evening good value for money.

Would I go there again.......? Maybe to take our children and grandkids for a birthday etc as they to would enjoy the earlier evening frivolities. 7/10
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Alex Little
Overall rating 8 stars
Food 8 | Service 10 | Atmosphere 6 | Value for money 6
Friday, July 08, 2011

Unfortunately never went to the old site with its memorabilia, but apparently a lot of this has been not made the transition! Now atmosphere depends on a few bits of stuff in frames on two of the walls and a statue in the entrance porch. Basically a large room crammed full of formica tables, no atmosphere, excessively loud screens showing the same 5 minute looped tape over and over. Food was overpriced and did not make up for the complete lack of any other pleasant aspects. What a dump!!! Reminds me of a works canteen, which would at least be honest about what it is. If you want my advice - don't go!
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sue steed
Overall rating 2 stars
Food 4 | Service 5 | Atmosphere 0 | Value for money 0
Thursday, May 19, 2011

gone downhill since when ate there when at previous location,expensive average food and small portions,wont be going back!
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Overall rating 4 stars
Food 4 | Service 6 | Atmosphere 5 | Value for money 0
Saturday, May 14, 2011

'Upper class' burger bar, oh well. Terrible, overpriced food. Too salty, over spiced.BIG LET DOWN ! Maybe attracts young crowd, who can afford it.
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Eva Harris
Overall rating 5 stars
Food 6 | Service 6 | Atmosphere 4 | Value for money 2
Tuesday, March 22, 2011


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