Hana Sushi

Normally, I really like this restaurant but after tonight I'm never eating there again. I ordered a take-away at 8:15pm. Half an hour later it hadn't arrived so I called them and asked for an ETA. They said 9:15pm. I called them again at 9:40 asking where the food was and they said they had cancelled the order! I never wanted the order cancelled, I had said I was perfectly happy to wait. During the telephone conversation it was agreed that I would go down to the restaurant in 10 minutes to collect the food and we wouldn't be expected to pay for their mistake. So, we arrived at the restaurant as agreed but they refused to give us the food. The restaurant wasn't even busy and I couldn't understand why we had to wait 2 hours for a small order of raw fish!! I had the take-away in my hand and the chef came up to me and grabbed it away from me before storming out. We explained it was their mistake and why on earth would we have ventured to the restaurant if we had cancelled the order - their response was that we were only after a free meal! What shocking customer service. I will never again recommend this restaurant to anyone. The customer service is atrocious and the delivery system is majorly lacking.
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3 Overall rating
Food 5 | Service 0 | Atmosphere 0 | Value for money 5
Saturday, October 22, 2011

Amazing.

I was blown away by how good and authentic the sushi was! And to think- its hidden away in Seven Sisters road. I have just moved back to London after spending three years in Tokyo, and have been dragged many times to these big pretentious chain sushi restaurants to be sourly disappointed in the quality. Hana was nearly like eating back in Japan- and by FAR the best sushi I have ever eaten in the UK.

The waiting staff were lovely- although could not speak Japanese. Me and my friends were the only people in the place at the time, so the service was understandably excellent.

I cannot wait to return, I am just so impressed.

A real gem in North London!
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Mika Yiom
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Wednesday, November 24, 2010

I am Japanese and I don't go to Japanese restaurants in London. Because they just let you down; I took my English partner to Tokyo/Kyoto/Nara last year, and he was surprised by the quality of food even a smallest and most run-down restaurant serves. But I love Hana!

At £16.50, you get salad (basic, but very good dressing like my mum makes), Miso soup, Gyoza (vegetable or meat dumplings. Very good but the dipping sauce was too sweet and too unauthentic. I used just soy sauce instead) or Yakitori (skewered chicken pieces cooked on hot coal), Sushi or Tempura as starters and as a main you get one of Tempura, Teriyaki or Sushi (we got soft crab shell and avocado. Not traditional at all, but yum yum).

We also ordered Edamame (young green soy beans in their own pods) and Japanese pickles and they were good too.

It is not possible to eat like when you are in Japan. But they serve very good food at a very very reasonable price. And the quantity is MASSIVE! If you are both a Japanese food lover and a BIG eater, look no further!

You get very smiley and friendly service here too (but they looked so puzzled when I spoke to them in Japanese. I guess they are Chinese people) Anyway, highly recommended.
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Hiro
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Monday, June 07, 2010

Not eaten in the restaurant - but regularly get sushi deliveries from this excellent Japanese restaurant.

The fish is very fresh and you can really appreciate the difference in quality when it's handmade by an experienced chef. Once you've tried sushi of this quality you'll never go back to the big chain places.

Excellent.
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Gethin - View all reviews by this user
9 Overall rating
Food 10 | Service 9 | Atmosphere 7 | Value for money 10
Thursday, May 06, 2010

Having lived in the Finsbury Park area for about 2 years I have only just discovered this restaurant. If you have ever visited Seven Sisters Road it's fair to say it's not the most enticing of places that London can offer and one can only wonder why this gem of a restaurant is situated here, but here it is.

Once inside the decor is rather odd, almost like an old English Tudor house. The staf are friendly and polite.

Now the food in this restaurant is spectacular. I took some friends here who just arived from Tokyo. They pointed out 2 things to me. 1 the food is amazing. 2 the owners are Korean.

The bento boxes, noodles, katsu and sushi sets are all fully authentic, beautifully full of flavour and at a good price.

This is my number 1 Japanese restaurant in London town.
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Jei
8 Overall rating
Food 10 | Service 9 | Atmosphere 5 | Value for money 8
Saturday, August 15, 2009