Hare and Tortoise

My boyfriend and I went to Hare & Tortoise for an early dinner last night and we were appalled by the poor service.

We ordered a plate of mixed sashimi and futomaki to start, and noodles after. Our starters came after the table beside us and they ordered after us. When I asked the waitress where our food was, her only excuse was that there was only 1 sushi chef.

Later when we finished our starters, I was served my ramen. I waited for my boyfriend's duck rice dish before I started. His dish took quite a while to come, and I had to start on my noodles in the meantime. I was half way through my noodles before his dish came. Again, this was after 3 other tables who ordered after us, were served theirs. It's not difficult to prepare the duck rice as it's all prepared.

We were so fed-up with the service and left without tipping. This will be my first and last time at this place. The food was average - but hey, you pay for what you get - CHEAP, CRAP SERVICE!
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Juniper
Overall rating
Food 4 | Service 0 | Atmosphere 1 | Value for money 4
Sunday, April 13, 2008

Fantastic food, quality and quantity, great value for money!
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Monica Iglesias
Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 10
Monday, March 12, 2007

We went to Hare and Tortoise for lunch on Sat afternoon and we'd a good time there. Food was better than we thought and resonably priced. I's disappointed that they ran out of Sake Salmon Sashimi. We ordered Unagi Nigiri (eel sushi), Tamago (Egg) Nigiri, Tuna& Mayo Nigiri, Duck wrap, White fish in black bean sauce & rice and Singaporean Rice Noodles. Sushi were great! (better than Yo!Sushi) White fish in black bean sauce Rice and Singaporean Rice Noodles came with nice tender shreded duck and big prawns, they were yummy! The waitress were quite efficient. We're nosy about what people next to us were having cause their food looked very good. Our meal was filling and it only cost the two of us 30 quid. We'll definitely go back again.
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T Johnson
Overall rating
Food 10 | Service 8 | Atmosphere 8 | Value for money 10
Sunday, March 04, 2007

A fantastic restaurant which offers choice, value and good service. Obviously when it is very busy the service can be a bit slow but so what?? This place is not massive so you need to get in early. The freshly squeezed raw juice (carrot and apple) is fab!
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May
Overall rating
Food 10 | Service 8 | Atmosphere 8 | Value for money 10
Saturday, February 03, 2007

Bravo !

Hare & Tortoise you have done it again, your chicken chow mein is how the Italians would say bellissimo ! Singopore Noodles another signature dish.

Service is great, ambience great, music great. Its all good.

Love the sushi too so fresh. Well done.
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Edward M
Overall rating
Food 8 | Service 8 | Atmosphere 7 | Value for money 10
Tuesday, January 09, 2007

i heard about some good stuff bout this restaurant from one of my colleagues,so we went there last saturday night. as wat she told me, we do really need to queue up, a long queue, to get seated. :)

to be honest, there's alot of selection from the menu. we ordered some sushi, ramen dishes, and get few bottles of wine to share. . The chow men and stuff, it's really good and fantastic ! and the ramen dishes are MASSIVE!!! n yet it's so cheap. it's really value for money.

honestly, i dun really fancy the sushi shashimi. it does really serve frozen as stated above from the previous customers. it's like the chef juz took it right from the fridge. sometimes the rice sushi is way too rough and raw fish is not really that fresh as we tot it should be.

anyhow, we like the environment, the music they are playing, the service they give. even though this restaurant is not selling pricey food nor "5 star service", they really serve the customers well. we can tell. the service is there. we get watever we asked for.

anyone who fancy a cheap, quick and great food , u should go for this .( the sushi part needs to be improved to be honest ) anyhow, we highly recommend this restaurant! we'll visit again n again!
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Frances L
Overall rating
Food 7 | Service 9 | Atmosphere 9 | Value for money 9
Monday, November 27, 2006

I went with my husband for a early dinner after shopping at High St. Ken. Maybe we were to early (about 5.30pm), the restaurant was empty when we went in, the waitress seem not very happy to see us, not greeting nor friendly smile as what the others says above. We ordered Salmon sashimi, were disappointed cause it was serve frozen. ramen was ok. overall food is ok, reasonable price but service was rather disappointed !!!
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Iris Goh
Overall rating
Food 8 | Service 3 | Atmosphere 7 | Value for money 8
Monday, October 23, 2006

I highly recommend this restaurant!! This was a last minute find one night but we will probably be returning. Their menu has great slecetion and all the sushi was fresh and delicious. The servers were very helpful and were very efficient. Plus, this restaurant is great value for money. 20 pounds for a meal for 2 including wine & dessert!
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Thea
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, August 22, 2006

Been here a few times, usually the food and service is okay (but don't think it's as great as everyone else says on here).

However went today and the service was appalling. There was five of us and it took about 40 minutues for us all to get our dishes (ramens and noodles).

Had to ask twice where the dishes were, no explanation. Though the staff were friendly we were finally told that each dish had to be done one after the other and that was why we were waiting. Couldn't understand as other people were being served around us. Think they must have had one chef on or a problem in the kitchen.

Then a 10% service charge was put on the bill. Service was so-so and food merely okay on previous visits so not willing to go back again and see if improved.
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Ellie
Overall rating
Food 6 | Service 2 | Atmosphere 5 | Value for money 7
Tuesday, January 03, 2006

We come back all the time! Why? The quality is very good, but that is expected from Japanese cuisine. But the foremost reason we always come back is that the staff is more than just friendly. They are helpful, they know their product and they remember our needs. They have interest in their customers.

Keep it up!!
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Soesanto & Karolien
Overall rating
Food 9 | Service 10 | Atmosphere 8 | Value for money 9
Sunday, December 25, 2005