Angus Steakhouse (Leicester Sq)

After a lovely evening at an art gallery in Pimlico Road, we decided we wanted to go for a meal in Leicester Square and the Angus Steakhouse looked lovely.

I WISH I HAD READ THE REVIEWS BEFORE WALKING IN!

Everything was going great until we had received our food. We had ordered 3 fillet steaks (medium rare x2 and one medium-well), lamb cutlets with mediterranean vegetables, scampi and chips and sides of mushrooms coleslaw, chips and fries. Below is a list of the problems we encountered:

• All food was cold apart from the med. veg.

• Steaks were all cooked incorrectly.

• Mushrooms were tinned with butter washed over the top and a few sprigs of rosemary shoved in there.

• Salad was NOT fresh and probably pre-packed.

• Vegetables looked like they were on the turn.

• Frozen chips and fries - looked like McDonalds' but tasted awful!

• Coleslaw looked like it was out of a packet, no way was it homemade.

• I am pregnant and I asked for the lamb to be cooked through without red meat and it came out almost RAW!

• VERY OVERPRICED!

We confronted our waiter about this and the only way we could describe his reaction is that he was very very very defensive, like it had happened many times before. We wouldn't dare send the food back as we had the mentality that they would do something to it and all they did was take off the mushrooms, chips and fries from the bill.

This restaurant is an utter disgrace and I would not recommend to anybody, I would rather recommend a burger van and for them to sit outside in the rain for a better experience.
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Linzi
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Wednesday, May 16, 2012

we went to Angus steakhouse for a meal when we were on holiday in london in February 2012 the waiter was unpleasant we asked a waitress for a childs menu she gave us a coca cola we waited 30 min to be served and told there was no menu for children then after taking a drink order we waited 20 min for our food order to be taking (just about to walk out at this point) then someone came across and took our order when we received our food the scampi and chips was cold chips that you get from mcDonalds and no sauce only scampi and chips i went up to the waiter and told him it was cold he took it away and got it reheated (being a chef myself) i was horrified i had steak and salad they opened a bag off lettuce and no dressing add steak on top that was my salad for the 4 adults and 1 kid it was the worse meal and service i have ever had it cost about £100 pounds i will never be back or recommend it to anyone

i have a business of my own and dont like doing bad reviews but i must said this should be looked at ( reheating food )
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liz
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Monday, February 27, 2012

Very expensive, but that was not a problem, as the prices are at the door.

I never had such a rude waiter in my life, I can`t illustrate how bad... And in the end of the meal still DEMANDED a tip! This meal ruined my evening. Whatever you do, don`t go there!!
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Elói Duarte
2 Overall rating
Food 3 | Service 0 | Atmosphere 1 | Value for money 3
Saturday, December 17, 2011

I really didn't enjoy going here. The prices are just stupidly high for the minimal food you get. The £18 steak doesn't even come with chips, really people. It came with a tiny leaf and a slice of tomato. The chilli nachos, one small bowl of nachos with some cheese and a sprinkling of what I presume was some kind of bean. Cost around £15. NOT GOOD.

Do not go here, ever. Find somewhere else, a burger stall would be better.
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0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Monday, November 21, 2011

Two of us had a lovely lunch of bbq ribs yesterday and nice friendly waiter. The food is VERY overpriced - a bit of meat with a dollop of coleslaw on the plate so you have to pay £2.50 for a plate of chips! when the bill arrived I was extremely surprised to find a cover charge. hell what a cheek. What is that for? I have never had to pay a cover charge in any restaurant in the world! pay for the privilege to sit at a table to eat your meal? the waiter said that he was not sure what it was for exactly and didnt agree with it. He said that if you order a glass of tap water you get charged for it. Would be nice to hear from Angus management. come on, greedy sods, how much do you make extra per day on your cover charge??? you can go to most local pubs and get a really good meal and value for money for half the price of Angus. Although we enjoyed our meal we will not go back and add to their fantastic profits!! and actually it is probably not legal to add on a service charge which is not advertised anywhere when you order your food. And we demand VALUE FOR MONEY. PS the waiter was working his last shift as he was not happy to work for them: says a lot!!
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- View all reviews by this user
6 Overall rating
Food 8 | Service 8 | Atmosphere 5 | Value for money 1
Sunday, November 20, 2011

I went with my partner for lunch to Angus Steakhouse in Piccadilly Circus and we both had the a 10oz sirloin steak (18 pounds each steak) plus some French fries (2.50 pounds each). You had the option of getting pepper sauce with your steak. My partner got it, I didn't. But now, I do understand why they need to serve a 18-pound steak with the pepper sauce.... THE STEAKS WERE TASTELESS!! So, if you want to have a nice steak, do not go to this restaurant!! Not recommended. Service was fine and the French fries too...
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4 Overall rating
Food 1 | Service 7 | Atmosphere 5 | Value for money 1
Saturday, November 12, 2011

when we sat down and ordered the drinks the waitress spilled not one but all 3 drinks all over us, trousers jackets and everything was wet full of guinness, we was wet to our underwear and the manager offered us a free beer and that was it.... did not even offer to pay for drycleaning or pay for the food so i ASKED HIM AND ALL HE WOULD GIVE WAS NEW DRINK and if i brought proof of drycleaning he would pay it, my trousers was stained badly from the beer and i had to throw them away, jacket i have drycleaned but like im going to chase up there for a tenner. what a joker. my guests was here for two days only and that evening was ruined by this as we had to travel back home to get changed and now they had to wear the same clothes for two days..... woman could not eat her meal as she was gluten allergic and they did not write on the menu that chicken was battered, my other friend did not like what he had and he was the only one having a bite after that anyway. i did not eat after their bad manners anyway, they was rude even though they made a big mess.
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sven
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Friday, October 28, 2011

You would hope that a birthday meal with some great friends would be an enjoyable experience - but it was not.

The staff are rude and cannot understand a simple request. Upon visiting the Steakhouse I had 3 arguments with one waiter, and 1 argument with the manager over a simple small problem.

The food was sub standard for the price you pay, £15.95 for some ribs worth half the price.

The beer was not even on tap. £4.00 for a Guinness out of an old can, with a tin taste, is not what I would call an enjoyable beverage.

Overall, the staff are rude, unaccommodating, and cannot understand you. The food and drink is not worth the money. The facilities are inadequate.

It is a poor quality tourist trap and definitely not worth visiting - ever.
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2 Overall rating
Food 3 | Service 0 | Atmosphere 4 | Value for money 0
Wednesday, October 26, 2011

All of the previous reviews summarize this place perfectly; food over-priced, rude waiting staff, and run like a soup kitchen rather than a commercial enterprise. My wife was told off for attempting to find the toilets - when I asked for the name of the manager I was given the name of a recent Manchester City signing and a sarcastic smile.

Give your custom to the numerous burger bars in the area - the quality is the same but you won't be out of pocket.
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1 Overall rating
Food 2 | Service 0 | Atmosphere 2 | Value for money 0
Saturday, October 01, 2011

Absolutely insensed by the appauling nature of this resturant. I've lived in London for 3years now, this was by far the worst restuarant I've been to.

There were a number of reasons why I had a poor dining experience:

1. The food in generaly was ok. the fillet steak was nice, however the rib-eye and sirlon, and was very fatty, low quality meat. All steaks were extremely over-priced for what they were.

2. I ordered 2 x orange/leminade mixed, and they tried charging for 2 full orange juices, and 2 full leminades...totaling up to £8.

3. The waitress didnt smile once, and was not very welcoming. Additional she made a specific point when delivering the bill that there was no service charge included, despite it being clearly printed on the receipt.

4. The resturant has a cover charge of £1 per person, just tagged on to the end of the bill (not the service charge). I have never known a resturant to have a cover charge, and there was no explaination about what it was for.

All in all, it was all these small factors which gave me a very poor impression of this resturant. It would appear that this resturant is only in business because of their location, such that it preys on tourists unfamiliar with London.
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John Oakes
1 Overall rating
Food 2 | Service 1 | Atmosphere 1 | Value for money 0
Monday, September 19, 2011