La Fromagerie

The breakfast menu closed at 12pm. We ordered at dead on 12pm. I wanted two boiled eggs. The rather surly waitress informed us that the breakfast menu was no longer in service. I just wanted two boiled eggs! It was exactly 12pm. I could have understood it if it had been even five minutes later. But no. The waitress even said that they were 'inflexible'. Inflexible? Over two boiled eggs on the stroke of 12!?! My God! The chef couldn't cope with two boiled eggs?!!! Obviously La Fromagerie feels so secure that they can ignore the wishes of their customers. Even in this financial climate. So, inflexibility and miserable staff. The menu we were handed was out of date. So incompetent. Added to that our plate consisted of a few bits (bits!) of cheese etc. The profit margin must be high. Maybe they can afford to be miserable. The pear juice was nice though.
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Malcolm Campbell
2 Overall rating
Food 3 | Service 1 | Atmosphere 2 | Value for money 1
Monday, April 11, 2011

I have been a big fan of La Fromagerie both for the cafe and its renowned cheese room for quite a few years.

However, I feel in the last year the place has become a victim of its own success. Whilst the produce and the dishes are still of the same quality, the same cannot be said of the service, which is sloppy at best.

On my last few visits staff have made seating me and my guests seem like an unpleasant chore and have been generally inattentive. Sadly, this malaise seems to have spread to the cheese room too. My last two orders have been met with total apathy and at the very last moment on both occasions I’ve been informed that integral parts of the order are unavailable (despite having ordered several weeks in advance).

Very sad as I used to love this place.
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Francesca De Franco - View all reviews by this user
5 Overall rating
Food 8 | Service 1 | Atmosphere 5 | Value for money 5
Tuesday, January 11, 2011