Neds Noodle Bar

I used to regularly order from neds however i will NEVER order from them again. They delivered to the wrong address and then nearly refused to redeliver it to my actual address. They them proceeded to call me "deceiving" and "rude".

DO NOT ORDER FROM HERE.
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1 Overall rating
Food 3 | Service 0 | Atmosphere 0 | Value for money 2
Wednesday, March 07, 2012

just been to the Westbourne Grove store for dinner and was a little worried after i had read some reviews on this website. May i say first of all that the service was on par to any rerstaurant i visit in my home town in New York City - and the food was well above average. I have not had more authentic noodles sine i have been doing business here. Well done Neds keep up the good work. There is no recession going on here thatr's for sure - the place was rocking.
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Sarah Lim
8 Overall rating
Food 8 | Service 9 | Atmosphere 7 | Value for money 9
Monday, December 12, 2011

I have been ordering at Neds for 4 years and twice when I had the manager of the westbourne grove store online was he so unbelievably rude and out of line that I was in shock. The employees are usually ok but the Manager has twice been so awful where I called that I wonder how he can still be in place there - The first time was when I asked a different mini box that the one usually proposed on the menu (which I always do with the team and have done for 4 years) and he refused and said that it was fine for me not to call or order anymore. I waited a whole year and when I passed by saw that the usual team was back so I started ordering again and it's been as professional as usual until tonight when I ordered and then called back to add something else to my order and at first he refused because he had already issued the ticket (honestly, have you ever heard of a restaurant who refuses to add items on a order under the pretext that they have already printed the ticket???) Eventually, after insisting, he added the items but refused to apply the discount I was entitled to and miscalculated the total. When I called him on that too, he said he was just going to cancel the order altogether and I could call later or if I did not want to call at all, it was fine!!! I have never had such an awful service ever... So much for more than 4 years of loyalty with the team members I like! I am still in shock, disbelief at the total rudeness, unprofessionalism, incompetence and inexistant customer service and I am petitioning for the Manager to be fired by the owner! He is a disgrace to this place and does not make justice to the shops on Westbourne Grove... There are a lot of people looking for jobs these days, and those who can't do theirs properly or don't care about their job should leave the space for those who want to work, do a good job and treat their customers as they deserve...
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Saks
2 Overall rating
Food 6 | Service 0 | Atmosphere 0 | Value for money 3
Sunday, October 30, 2011