Fire & Stone

Worst pizza I have ever eaten! Even their simple margherita tastes awful. Nice restaurant and decor, horrible horrible food!
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3 Overall rating
Food 0 | Service 2 | Atmosphere 7 | Value for money 1
Monday, January 02, 2012

We were at Fire and Stone Covent Garden last night on our staff night out and I have to say the night was amazing...

We booked the table at the very last minute (there was 16 of us) and the lady on the phone was so helpful and really went out of her way to get us a table.

When we arrive the restaurant was bursting with atmosphere. Every table was filled (which says alot about a restaurant of that size). We got a drink at the bar (staff were attentive and friendly) and were seated at our table within minutes. Service was fantastic, our waiter was very attentive (we are not an easy bunch) and was very patient with us.

Food was great. Everyone really enjoyed their meals and there were no complaints from anyone.

All staff were lovely and I can't wait to return. :)
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9 Overall rating
Food 8 | Service 8 | Atmosphere 9 | Value for money 9
Tuesday, December 20, 2011

Just to add what has already been a very bad set of reviews for this resturant.

The food was terrible and the service made this experience one to forget!

The pizzas were poor and the quality of the ingredients were below sub-standard.

One pizza was stone cold. Starters were'nt great; calamari over done and the dips tasted like they were from the supermarket shelves (own brand quality).

Took us over an hour just to pay for our meals and not once were we asked during or after if our meals were ok. Then they had the nerve to add the full 12.5% service charge automatically to the bill....
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1 Overall rating
Food 0 | Service 0 | Atmosphere 4 | Value for money 0
Sunday, December 18, 2011

Went there last night, made the mistake of ordering the Koh Samui pizza, it was the worst pizza I have ever eaten, bone dry, flavorless and chewy. Couldn't finish more than half, waiter didn't react when taking my plate away even though it was obvious that I was disappointed.

The place has potential to be decent but ultimately disappoints. Its a pedestrian restaurant best suited for big groups of teenagers out for the night and tight on cash, for all the grownups, please keep looking..
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6 Overall rating
Food 3 | Service 7 | Atmosphere 7 | Value for money 6
Sunday, September 25, 2011

l was really looking forward to having 1 of the different & exciting looking pizzas on the menu for The Fire & Stone being coined 'the best pizza restaurant in Gunwharf' by my friend. l had quite high expectations. .

However, despite the pizzas looking great (the presentation of them certainly was not at fault) but, the actual taste of them WAS! -Just the sheer quality of the meat on mine & my friends pizzas was not of a very good standard at all... You could tell it was of a low quality & that was why it made the whole pizza taste really not up to the standard you would expect at £10 a head.. Even the base & basic tomato & mozzarella sauce was also lacking in taste & flavour.. did they even season it?! Herb seasoning aswell would of been much desired on it, l mean anything Italian needs herb seasoning..

-Basically they really need to source their meat & choose their ingredients more carefully, in a restaurant -taste really is everything.

If you're looking for a great tasting pizza do not come to The Fire & Stone as you will be disappointed when you taste it! Trust me.. l hope they realise this in time & change. l'll be going back there in a year.
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Kacie Cluely
6 Overall rating
Food 4 | Service 8 | Atmosphere 8 | Value for money 5
Saturday, August 13, 2011

The Covent Graden Fire and Stone is AWFUL!!!

The ladies at the door on reception were terribly rude. The food is horrible.

When it first opened i thought the pizzas were amazing, the quality has gone done and so has the service. My last two visits were a disaster, extremely rude staff and the food was burnt. We complained and no one even apologised. We had to ask 3 times for wine glasses in the end we collected them ourselves behind the bar. This place is terrible!!!
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unhappy customer
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Friday, May 13, 2011

We've been to the Fire and Stone today and we had a fantastic time !! The pizza's were excellent and the staff were exteremly polite and very helpful !!

They made my daughter's birthday week very special !!

Highly recommend this place and WILL go there again and again ! Thank you Fire and Stone !

PS. Very unnecessary comments below and completely disagree !!!
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E Joyce
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Sunday, March 27, 2011

Saturday 19th March. My wife and I took our two grandchildren aged 11 and 13, to the Covent Garden Fire & Stone. The pizzas were awful. Poor quality toppings. Grossly overpriced. As for the drinks, I paid £3.50 for a half pint of lager!!! I cannot go into too much detail as I am trying to find an e-mail address, other than for bookings, for Fire & Stone, to report on my grandaughters state of health following our regrettable visit.
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Grandpa Peter
2 Overall rating
Food 0 | Service 3 | Atmosphere 5 | Value for money 0
Monday, March 21, 2011

We went to this restaurant for a friends birthday having heard a few good reviews but in all honesty, they managed to ruin pizza. The toppings especially the meat ones ruin the pizzas, the pasta were marginally ok at best and the starters were disappointing. Desserts managed to savage a little bit of their reputation but weren't amazing. Overall a pretty horrid meal and not worth the money at all. Service wise no complaints at all.
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Vibi
4 Overall rating
Food 1 | Service 8 | Atmosphere 7 | Value for money 1
Saturday, March 12, 2011

First time visit and very disappointing experience.

I booked a table for me and my dad for luch time with the Taste London card at the Covent Garden branch.

When we turned up, both members of staff at the door were indifferent and rather rude, we were "waved" to follow a speeding ahead seating hostess to our table.

Restaurant seemed messy & disorganised even though it didn't seem very busy.

No follow ups on our food after it was served, my salad was awful - all swimming in oil and only a tiny bit of rocket greens on the bottom of the plate - for £9.45!!!!

When we requested the bill, nearly all staff (including the manager - twice!) turned up at our table to ask us if "we are sure we booked the table under the Taste London card??!!" It was very embarassing and unnecessary!

In the end the bill was slammed on our table and I was so relieved I could finally leave this awful restaurant!

NEVER AGAIN!
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Mrs Macwan
0 Overall rating
Food 0 | Service 1 | Atmosphere 0 | Value for money 0
Tuesday, February 15, 2011