Fire & Stone

31/32 Maiden Lane, Covent Garden, London, WC2E 7JS - View on a map
Telephone: 0844 371 2550

Fire & Stone Restaurant In London
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Overall 0.3
Food 0.0
Service 0.0
Atmosphere 1.0
Value 0.0
Based on 1 reviews

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Went here last night for a small birthday celebration for my daughter's 5th birthday last night. This place is awful. It all looks very cool but that's about as good as it gets. We ordered a bottle of wine. The waiter just went ahead and poured without offering a taste first. I hate that. I ordered the "Cape Town" pizza and it was absolutely awful. Was supposed to be a pepperoni pizza with GROUND beef and chilies. It came topped with the most bland pepperoni ever, and BLOBS of what I assume was beef dolloped here and there. It was chewy and tasteless and arrived luke warm. There was no seasoning whats so ever on it. I only ate it as I couldn't bare to ruin my daughther's birthday meal. On that note the waiter brought the wrong meal for my daughter. My wife and I were half way through by the time hers arrived. Her meal was also awful. My daughter is not a fussy eater believe me, I've never seen her leave anything but I didn't blame her in this case. Her meal was basically some dry tubes of pasta with the same chewy, tastless BLOBS of meat I had on my pizza.

As for the service well that stinks. Twice a waiter came over to us with someone else's order. I ordered an ice cream for my daughter and mentioned it was my little girl's birthday and could they please put a candle or sparkler in it. Of course it arrived without either. Then halfway through the waiter came over and plonks a lit candle in the middle of her ice cream. My daugher didn't know what was going on. The waiter walked away, the candle fell into her ice cream and I had to fish out a lit candle from her ice cream.

Then the bill arrives with the "optional" 12.5% tip. I paid by credit card and the "optional" tip was already added to the total when the waiter handed me the credit card machine. And finally to top off a wonderful experience my wife went to the ladies toliet only to find that out of the three cubicles, one didn't have a working light, the other had no toilet tissue and last but not least the 3rd was dirty. That was the final straw and we complained to the front desk. My daugther was given a cheap balloon by way of compensation. Seriously this place should be shut down. Avoid it at all costs!!!
Comment on this reader review

Overall rating 0 stars
Food 0 | Service 0 | Atmosphere 1 | Value for money 0
Monday, October 29, 2012

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