Captain Kidd

I must echo the theme of the below reviews which have pretty much hit the nail on the head:

1) The pub itself: Very nice, quaint, lovely views of the river. Great location for a hot day or warm evening.

2) The Staff; More than negate all of the above. Very rude, very inconsiderate, and the landlord seems to think he runs wapping! Service to our table was slow, the staff were clearing drinks away before we'd finished, the food was served cold and we were made to feel like a gross inconvenience when asking for it to be heated it up.

A real shame, as location and setting are great, but the people who work there mean I will not be revisiting the Captain Kidd, and advise others not to waste their time.
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David
2 Overall rating
Food 2 | Service 1 | Atmosphere 3 | Value for money 2
Monday, July 25, 2011

Amazing pub! Once inside, it feels like you are on a ship, floating on the Thames!! the staff are great also!I very good pub!
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aurelia
10 Overall rating
Food 9 | Service 10 | Atmosphere 10 | Value for money 10
Friday, May 27, 2011

We were a group of 30 pp and we had a party in the Upstairs bar on a nice warm evening at the Captain Kidd. The buffet they provided for us was delicious and served on time!! We were very impressed with the service: effective, friendly and professional!!
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nan
10 Overall rating
Food 9 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, May 24, 2011

Nice pub and location but a shame the landlord is rude and offensive to customers at no provocation whatsoever. And a shame about the food - microwaved, and badly at that! Terrible. If you come, come for a beer and check the view. But then move on.
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1 Overall rating
Food 0 | Service 0 | Atmosphere 3 | Value for money 1
Tuesday, May 24, 2011

This pub is great! You'll find everything you want in a pub here!!
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ana - View all reviews by this user
10 Overall rating
Food 8 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, February 22, 2011

Love this pub, have been there many nights this month - great beers at affordable prices, friendly staff...the one thing wrong with this place is the rude landlord; his attitude is just awful.
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7 Overall rating
Food 5 | Service 6 | Atmosphere 7 | Value for money 8
Sunday, February 20, 2011

this pub is fantastic in my opinion!!! just a traditional English pub!! not many left in London!!! well done
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Tom
10 Overall rating
Food 8 | Service 10 | Atmosphere 10 | Value for money 10
Sunday, February 13, 2011

Fantastic pub blighted by the rudest landlord we'd ever met, who shouldn't be dealing with the public. His staff are just as miserable. What a shame.
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2 Overall rating
Food 3 | Service 0 | Atmosphere 0 | Value for money 3
Monday, February 07, 2011

This place has gone down hill unfortunately after a change in management. This used to be my favourite pub in London and was a great place to go with a nice friendly atmosphere, and hence we have been going here for years. Not sure that we will be frequently there much (if at all) again after the apparent lack of consideration for the customer recently. A real shame but this explains how quiet the place was when we were there and the next closest pub being unusually busy in contrast.
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3 Overall rating
Food 3 | Service 1 | Atmosphere 3 | Value for money 6
Sunday, December 26, 2010

Why can't this place ever get it right. Afetr months of boycotting the place because it had been so dire we decided to give it a try again. I wished to make a reservation for 5 people so went to the place personally. It was a warm balmy evening so I was keen for a table upstairs by the window. I was told they had a party of 20 coming in at the hour I stipulated so I asked for half an hour later. I was then told that they already had 7 parties coming all of whom had asked for window tables. This is fair enough but this news was delivered in a totally 'could not care less' way with a 'heaven knows why everyone wants a window table'. I pointed out it was a very hot day and would be cooler by a window also our guests would like to look at the river. This was met with a totally blank look and a 'all tables can see the river'. This is nonsense unless one is a giraffe!! What is wrong with the people at this place. Why do they care nothing about service. Another 2 years for me before I try it again
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Peter Morgan
0 Overall rating
Food 1 | Service 0 | Atmosphere 0 | Value for money 0
Saturday, June 26, 2010