MonkeyNuts

The awful experience of yesterdays monkey nuts brunch with friends and their children has meant we will never be spending money in there again! I've had a similarly bad experience in the past but thought I would give it another try but wish I hadn't bothered!

The weekend manager made us feel so unwelcome from the moment we arrived, (on time and with well behaved children I might add). We wanted to order the children their dinners first and then think about ours but that was apparently to much to ask for. Now I would understand if we had descended on an adults only restaurant with our children and expected them to accomodate us but monkey nuts has a huge amount of high chairs, a childrens menu and crayons and often resembles a nursery instead of a restaurant so I would have thought the manager would be accomodating to the majority of the clientele on a Saturday lunchtime - families. Instead he made several comments about us and our children to staff within earshot and made it extremely clear he did not want us there. I would be more understanding if our children had been little horrors but in fact they were very well behaved!

I think the manager may have chosen the wrong job as he definately needs to improve his cutomer service skills.

Along with his appalling attitude the food was average and the whole experience was awful. Wouldn't recommend to anyone.
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3 Overall rating
Food 5 | Service 1 | Atmosphere 2 | Value for money 2
Sunday, February 05, 2012

I recently went to Monkey Nuts in Crouch End with a group of friends and had a great night! The food was delicious and the service was top notch. We felt welcomed and taken care of from the moment we walked in the door. The atmosphere was in the restaurant was great as well.

Thanks for the being a part of a great night out!
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Amy
9 Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 9
Monday, October 31, 2011

I like food, which is why it is such a huge mistake eating in Monkeynuts. I don't eat meat very often, and am very particular about where and what meat I eat. I would NOT eat meat in Monkeynuts, which leaves precious little on the utterly rubbish menu. There are meat free meals, but they are all so ...... rubbish. For some reason they have never seen fit to put a proper vege burger on their menu, chosing instead to sell vegetarian 'burgers' which consist of a slice of halloumi and a slice of beetroot and a lump of hummous, or the more recent offering, a lump of deep fried goats cheese and a slice of red pepper. THIS IS NOT A BURGER! This is a sandwich, and a rubbish one at that.

I have to say that my children love it, but they don't mind rubbish food, on the contrary, the more rubbish the better. I have been dragged in to Monkeynuts more times than I care to remember and have NEVER had a decent meal. My husband, who is far easier to please than me says exactly the same. This evening, which is the last time I shall ever go to Monkeynuts, I ordered a cranberry presse, which tasted of flat lemonade, a portion of chips which had that slightly cheesy rancid taste to them,, and a small house salad which was so so soooooooooooo dull and pathetic I just couldn't be bothered to eat it.

If anyone ever ever sees me go anywhere near this place again, please shoot me or something. RUBBISH RUBBISH RUBBISH!

The staff are quite nice on the other hand.
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Cottee
1 Overall rating
Food 0 | Service 4 | Atmosphere 0 | Value for money 0
Monday, October 10, 2011

After reading the poor reviews we thought give it a try,i wish we did not.

Service ok,not brill,was'nt sure who was our waitress.

The bill was a shocker £87 for 3 adults and one child, what a rip off.

Go to TGI'Fridays,half the price and the grub is up to scratch.
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irene ahmet
5 Overall rating
Food 8 | Service 3 | Atmosphere 8 | Value for money 0
Wednesday, July 13, 2011

Extremely disappointing. Probably the worst service I have ever experienced in a restaurant. Rude staff making faces at customers. When I made a complaint the manager didn't even pretend to listen to me, just told me that she doesn't believe what I'm saying about her staff. Avoid it all cost, unless if you like being treated like a doormat.
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- View all reviews by this user
2 Overall rating
Food 5 | Service 0 | Atmosphere 2 | Value for money 1
Monday, February 28, 2011

I am a massive foody and restaurant lover who has recently been livivng on my friends sofa in North London.... as a repayment for his kind hospitality, I have been repaying him in Burgers from his favourite restaurant ( good job they do a favourable economical burger deal, hence the reason we only go there from 5pm until 7pm!!!!!!)..... Well, what an amazing way to pay rent, burgers are tasty... chicken nacho the best.......nachos in a burger, genius!!!!! A further stroke of genius are the half price cocktails, dont think it matters what time of the year it is, I can always manage to quaff a few margaritas, especilly when they are properly made.....

Yes, I love my food and drink but it would be most unfair to mention the staff, who, after only a few weeks, I have built up a great rapport with.... ( maybe due to my margarita tongue!!!!!) .. No, in all honesty the staff are down to earth, friendly and accommodating and all in all round the place off very nicely....... Good work Monkeynuts and all who work there, I will now be looking for my own flat to live in in North London!!!!!!!
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Katrina Locks
9 Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 9
Tuesday, December 21, 2010

This place seems to be a regular haunt for the cast of Eastenders. Its a must for those of you who enjoy spotting celebs. I was in there last week having a beer when Liam Gallagher (from Oasis) sauntered in... seems like a very popular place with, great music.
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Edward Daigaber - View all reviews by this user
8 Overall rating
Food 6 | Service 9 | Atmosphere 9 | Value for money 8
Tuesday, December 21, 2010

Such a shame L. Drake had such a bad experience there, I've been going most weeks for the past year and the staff are always fantastic with me, and my kids. It has become one of the most popular places in Crouch End, I love it there, especially because of all the fantastic deals they do during the week. I had a hot mug of mulled wine last week and it was one of the best I have tasted. The half a mince pie that came with it was unexpected and delicious, I didn't think to complain. I'm sure its only meant as a garnish, as a whole one would have filled me up and spoilt the rest of my meal. As it was, a saved it until after I'de consumed their famous Kiev (a must have.) I'm looking forward to going on Thursday for Christmas cocktails...Mojito...Mojito...Mojito...
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E James
8 Overall rating
Food 7 | Service 9 | Atmosphere 9 | Value for money 6
Tuesday, December 21, 2010

Such a shame that the staff have such an attitude. I used to go to Monkey Nut's quite regularly with friends who have kids. It was great for an easy eating kind of place. I always thought the staff and food were good and never had any past complaints. So it was such a disappointment tonight. My boyfriend and I decided to meet up with a friend and grab a low key christmas drink.

We opted for the special Mulled wine and mince pie for £6.95. When our order arrived we each had a mug of mulled wine with a sorry looking half a mince pie. We questioned this and got snapped at by the general weekend manager She was so rude to my boyfriend after he simply just questioned why we had half a mince pie. Rolling her eyes she answered 'God well if you're going to get technical, that's how we serve them'. Then stomped off and reluctantly told another member of staff to give us the second half of the mince pie they'd cut off !

After that we were made to feel really unwelcome and even heard her moaning to other staff members right in front of us. We were shocked by how unprofessional the staff were. Being ignored when wanting to get the bill and when paying there was no please or thank you.

So our christmas drink wasn't as pleasant as it could have been. We will not be going back.
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L.Drake
0 Overall rating
Food 1 | Service 0 | Atmosphere 0 | Value for money 0
Sunday, December 19, 2010

I was in Monkey Nuts on Thursday night. I had to wait 20mins for a table and when i was eventually seated it was so cramped that i had to get up twice whilst i was eating. I'm very lucky in that i have been able to eat at some of the best restaurants in the country and in France and Spain. I have also travelled around the US and South America and experienced a 'real' steak house in Argentina. This place simply does not compare.

Speaking of eating...my steak was overcooked and the knife was not very sharp. It was a nightmare. I complained and was offered no apology or discount. The waitress was sweet but her boss, the manager was a buffoon and i felt sorry for her having to work there. I did give her the number of a friend's restaurant in Soho and i hope she calls him.

I will not ever be going back and i would urge everyone to avoid this place. They seem hell bent on squeezing in as many people as possible and then serving up terrible food. I would rather eat at Macdonalds - i never, ever thought i would ever be caught saying that!
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Andrew
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Saturday, October 09, 2010