Ikkyusan

Food was passable but not great. But the worst was service. Didn't get any dim sum (ordered 4) because they forgot to bring it! So only managed 3 out of 7 items ordered, then they added it to the bill! Getting the attention of a waitress was also difficult, they seem to stand around doing nothing. Not coming back. Not worth the price either at £30+ for a katsu don, some sushi and drinks.
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Overall rating
Food 3 | Service 3 | Atmosphere 5 | Value for money 5
Thursday, December 03, 2009

A flash overview: Prime location - at the heart of China town, a menu with a mixture of standard Thai, Chinese and Japanese food (an an equally mixed decor). Over priced. Reasonably fast service but with unfriendly(?) attitude (more details below).

We spent around 95 pounds for three (service included voluntarily), set menu.

Food: A lot of effort was spent on presentation. The sushis were moist and reasonably tasty. Sashimi was standard and so was the chicken in teriyaki sauce. The tapioca bubble was slightly lumpy (ie the core was still hard).

I am inclined to reserve my suspicion against those places offering more than one cuisines on their menu. But I haven't tried their Thai or Chinese food so...

Service: One of the reasons for us to choose that menu was the green tea ice-cream which reminded my little friend of her trip to Japan. We were puzzled when each was served two scoups of pink-coloured ice-cream with some-berry flavour. Had we not double-checked (excuse me, is this green tea ice-cream?), we would have never known that the green ice-cream was sold-out. No apology was deemed necessary either (!).

The staff on the floor seemed to be all Chinese speaking females. While one can't fail to appreciate their efficiency, i.e., you got what you ask for in reasonable time, their attitude was that of those who doesn't love their (working) life too much. Having said that, this is nothing new compared to that in half of zillion Chinese restaurants around town. I later started wondering if it's just a cultural difference, not an working “attitude” per se.

As a round up, the price should be halved to put the restaurant to its correct position in the market.
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Charlotte
Overall rating
Food 6 | Service 5 | Atmosphere 5 | Value for money 3
Sunday, August 09, 2009

I have been here soooooooooo many times, but admittedly have not been here for a few years ago because I thought it had gone downhill.

They have changed the decor which is very smart (although a bit cramped).

We had the jumbo spicy prawns - yummy! BUT was very disappointed with their Pad Thai (which I always have when I go there), it was tasteless and overcooked. The waitresses were sour and unhelpful but the waiter was charming and very helpful.

I have mixed feelings about this place and not sure if I will go again because it used to be a super place.
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Overall rating
Food 8 | Service 4 | Atmosphere 7 | Value for money 5
Monday, July 27, 2009

Food and service are terrible. Never go back again.
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Overall rating
Food 0 | Service 0 | Atmosphere 6 | Value for money 0
Wednesday, June 03, 2009

I love this place, the bento boxes are very tasty and great value for money. However I would go somewehere else for the dessert.
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Rebecca
Overall rating
Food 9 | Service 6 | Atmosphere 9 | Value for money 10
Wednesday, May 06, 2009

I definately recommend this restaurant especially the sushi, its tasty!!

The service was good. No complaints from me!!
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Jo
Overall rating
Food 8 | Service 6 | Atmosphere 6 | Value for money 5
Friday, May 01, 2009

Ate here last night and have to say I was a bit dissapointed. Although the food was nice, did not take too long to arrive and was reasonably priced, the service was atrocious. My friend and I were placed at a table right next to the only other two people in the restaurant (why?!) and the waitress was very rude. She dumped the menus on the table without acknowledging us, got annoyed at us when we could not understand her strong accent and gave us very short answers to our questions about the food. There was no smiles from the waitress or any sign that she knew how to provide good customer service. No one came to check out food was ok and the soft drinks we ordered were warm.

On a positive note, the broccoli in oyster sauce my friend had was very nice, as was my ginger chicken. The egg fried rice was a bit of a let down, with not much egg in it and they do not serve any vegetarian friendly noodles and refused to cook just plain noodles for us.

I wouldn't go here again and I would not recommend anyone else goes here.
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kim
Overall rating
Food 8 | Service 3 | Atmosphere 4 | Value for money 7
Monday, April 06, 2009

I also agree that it's a great place. I've taken numerous friends and business types along who vow to return with their friends etc... the recommendations continue.

I've had to singapore noodles about 40 times and the spring rolls too. Plus their Thai curries are v nice too and the atmosphere/service/prices are excellent.

I work abroad quite a bit and as soon as I return, I go to Ikkyusan. Simply because I can never match the good grub and prices. Negative reviews are silly and misrepresent the place. It's great.
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Overall rating
Food 10 | Service 9 | Atmosphere 9 | Value for money 9
Sunday, February 22, 2009

I couldnt agree more Ikkyusan is my favourite restaurant in all of London, my wife thought i had written the positive review below as I have been saying this for ages.

I have taken friends and family from both Asia and North America and all have agreed that the food is excellent. The Sushi and Dim Sum is excellent as are the various Thai dishes, and my daughter loves the bento boxes. The food and service is prompt and the place is nearly always packed.

I will agree the receipt is slightly confusing however this takes nothing away from the food quality and the comfortable feel of the place plus they do provide an additional break down receipt if required.

I dont understand the negative comments below I have visited the restaurant well over 100 times without a problem and would strongly recommend this restaurant to anyone.
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Overall rating
Food 9 | Service 8 | Atmosphere 9 | Value for money 9
Thursday, December 25, 2008

I couldn't disagree more with the review below. I have lived in London for 3 years now and have eaten all over the capital, but Ikkyusan remains my favourite restaurant. I've tried loads of things from their menu and have never been disappointed. Their bento boxes are great value, the tempura is always fresh and tasty, and the sushi is always good quality. I have come back to Ikkyusan time and time again and brought friends and family, and we've always had a great meal and a great time.
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Liz
Overall rating
Food 8 | Service 8 | Atmosphere 8 | Value for money 9
Friday, October 31, 2008