Top of the Town

Ive been eating in chinatown for over 20 years and its the worst experience Ive ever had. Food was below average. Prices above average. Service the worst.

Go to Wong Kei you would find better service than here. They even had the cheek to add 12.5% service charge when the service was in no better words rubbish

The portions very small. One dish had it seems about 3 tablepoons of salt it was inedible. Air con was so cold the food went cold in about 5 minutes. My partner had to put their coat on. When I mentioned this the waiter said ''GOOD!'' in a very sarcastic tone.

Paid 40 quid for 3 dishes, duck, veg, and (very) small fish dish. Not cheap. STAY AWAY you have been warned.

Whoever wrote the first review obviously works for the restauraunt. Google all the reviews on this, and you will see the consensus view on this place.
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alex wong - View all reviews by this user
0 Overall rating
Food 1 | Service 0 | Atmosphere 0 | Value for money 0
Sunday, June 20, 2010

Worst Experience Ever!!!!

The staff have NO people skills, they always looked unappraochable and angry. Their handling of food was appalling, you might as well been a slave begging for food as they would throw the food down. Staff would huff and puff at you if you had a problem. I advise you not to go there at all!! There are better Chinese restaurants. If I had to rate this restaurant, there would be no point as it doesn’t even touch the scale, the staff are a great let down! Don’t let the restaurant appearance fool you!!! As they say looks are deceiving!
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1 Overall rating
Food 0 | Service 0 | Atmosphere 5 | Value for money 0
Tuesday, March 02, 2010

Awful experience, no customer service at all, really impolite staff, and even the manager...and the food is not really good
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Sandra
0 Overall rating
Food 1 | Service 0 | Atmosphere 0 | Value for money 0
Monday, February 22, 2010

The restaurant looked nice from the outside and the friendly lady at the front door was helpful and charming.

Once inside, we felt like cattle. The menu was brought to us very quickly, the meals were thrown onto the table.

Once we completed the main course, we were expecting to order some dessert and tea, but the bill was thrown onto the table without us asking for it, nor ordering any dessert or tea. The staff started to take off the table cloths while we were still sitting at the table finishing off our wine. We got the feeling that they wanted us out!!!

I wrote to the management of the restaurant via email and snail mail, but have not had a reply yet - they do not care.

I will not recommend this restaurant if you are expecting service with your expensive meal!!!

My suggestion is to give it a miss.
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Johan
4 Overall rating
Food 7 | Service 0 | Atmosphere 5 | Value for money 3
Monday, January 04, 2010

this is the worst restaurant I, ve ever been > Food is horrible but the worst is the staff

we coulden t enter into the bathroom becausa it was very dirty

DON, T GO
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tula isasi - View all reviews by this user
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Sunday, December 06, 2009

Super food and service

The attention of the managers and staff made us feel like royalty
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Lawrence of Wanstead
10 Overall rating
Food 9 | Service 10 | Atmosphere 9 | Value for money 10
Tuesday, September 15, 2009

This restaurant is without doubt the worst Chinese restaurant I have ever been to. The staff are unfriendly and unwelcoming and the quality of the food is below middle of the road.

The food was thrown on the table with very little finesse and they tried to clean the table away before we were ready to move.

Whatever you do don't eat at this restaurant as there must be better places on Gerrard Street.
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Hungry Horrace
1 Overall rating
Food 1 | Service 1 | Atmosphere 1 | Value for money 0
Tuesday, April 21, 2009

I would never go again to this restaurant. Seemed nice from the outside and food was of usual level, but the service was worst I've ever seen. The attitude of the staff was unfriendly and pushy. It seemed that they only wanted to rush us out as fast as possible, removed plates from the table before they wore empty etc. Table clothes were removed before we even got the bill, and the bill wasn't itemized properly.
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1 Overall rating
Food 2 | Service 0 | Atmosphere 0 | Value for money 1
Wednesday, March 11, 2009