58 High Street, Pinner, London, HA5 5PZ - View on a map
Telephone: 020 8429 8488

L'Orient Restaurant In London
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Overall 10.0
Food 10.0
Service 10.0
Atmosphere 10.0
Value 10.0
Based on 1 reviews

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Comment on this reader review

Overall rating 10 stars
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Monday, May 12, 2014

I have been going to the L'Orient for some time and i have to say up until Saturday the 14/09/2013 the food and service has been excellent. My visit to the restaurant Saturday night 28/09/2013 was an absolute shambles. The food was absolutely disgraceful not to mention the presentation when served.

we had to wait over an hour for our starters which the waitress service was despicable.

Our main took over hour and half when served half our order was missing and our food was cold.

when we complained about our service we did not get any response from staff. Since new ownership have taken over this Restaurant the standards have gone down.

sorry to say we are not going there again ....
Comment on this reader review

Overall rating 1 stars
Food 1 | Service 1 | Atmosphere 1 | Value for money 1
Tuesday, October 01, 2013

Up until last night this was a restaurant we visited many times and really looked forward to going to as the food is fab.

Last night something went seriously wrong.

- We tried to order duck at 7:30pm - was told sold out.

- The service was disgraceful.

- We waited 2 hours for our starters!

- We waited a further hour for our main courses!

- A main course dish was missed completely.

- No apologies - staff didnt seem to care

- Waitresses cleared table and dropped food all over us and were not friendly at all.

- No attempt to put right what went wrong without us pushing them for it.

Comment on this reader review

D. S
Overall rating 4 stars
Food 8 | Service 0 | Atmosphere 2 | Value for money 4
Sunday, September 29, 2013

I"m reading these reviews after another incredible night at L"Orient after coming here on Saturday 20th July for my Mums birthday in a party of 13. The table was set impeccably and the attention of the staff was second to none as usual. We first came here in 2004 for our 1st wedding anniversary and will probably return on 30th August for our 10th anninerary.

I honestly think these terrible reviews are for another resturant. I had been so impressed by the food, service and attention to detail that it became a favourite haunt for lots of family birthdays, nights out with friends and even hosting work events there as I can always guarantee 100% perfection.

Don't let these negative reviews stop you visiting such a lovely place with great staff that have been there since the first day we visited because the owner is a really genuine kind man that would not allow shabby food or service on his premises.

Been there for valentines days, Christmas, taken the odd etc and I can honestly say I have never had a bad mouthful of food.

Ignore the below and go and have one of th best nights possible in Pinner village.
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Sheila and Richard Evans
Overall rating 10 stars
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Saturday, August 03, 2013

I've lived in Pinner for many years and when L'Orient first opened it quickly became my favourite restaurant around and has remained that way to this day. The staff are always welcoming & friendly and the food is very good and is without all the extras that regular oriental restaurants seem to add, so sometimes the food appears to be lacking colour but means all the food is natural and tastes better for it.

Special events like new years eve etc are always great nights and worth a visit! and to top it off the home service is a great new addition although a few dishes don't travel so well but these are indicated on the menu so you have been warned but overall well worth a visit!
Comment on this reader review

Overall rating 9 stars
Food 9 | Service 9 | Atmosphere 9 | Value for money 9
Friday, July 26, 2013

I have been going to this restaurant for years because it is the only place where the service, food and atmosphere are equally excellent. Their menu at first glance seems unusual (choice by day) but you can order anything from any day, it is merely a suggestion. The only disappointment I had was on the last visit the waiter was uncertain how to make the duck roll in pancakes, so the head waitress helped make them and, as usual, they were perfect. Portions can be small but just ask for more (they are not offended), prices can be slightly high but, it is worth it !). The sea bass is to die for, as are the dim sum. If you want perfection on a plate - visit.
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Overall rating 9 stars
Food 8 | Service 9 | Atmosphere 9 | Value for money 8
Wednesday, July 17, 2013

Have always had great food and uninterupted evenings, both business and social.

One of the best run restaurants around, well done Alex.
Comment on this reader review

Suker Shergill
Overall rating 9 stars
Food 9 | Service 9 | Atmosphere 9 | Value for money 9
Sunday, July 14, 2013

Possibly the worst food I have ever eaten at a restaurant. We were recommended this place by somebody who lives in the area and told us it was very popular and always busy and we should book ahead. The restaurant itself is lovely and has a lot of potential but I was worried as soon as I saw the menu - far too much choice! It's impossible to make so many dishes from so many different countries well. And I didn't understand the premise of ordering the food by days rather than by country - very odd. I thought I had chosen reasonably safely but my salmon teriyaki was 2 thin slices of salmon in a pale brown watery sauce, no sticky glaze, and for £10! My husband had to send back his lamb cutlets as they had a thick layer of gristle in the middle that was impossible to chew. Really disgusting. But nobody came to apologise or offer us anything. Our friends had a vegetarian curry which was average - the vegetables were overcooked, the sauce was too watery and there was so much chilli you couldn't taste anything else - perhaps that was the idea, to mask how bad the food is. If we had been alone we would have walked out but we didn't want to make a fuss in front of our guests. Will never set foot in there again and will certainly not be recommending.
Comment on this reader review

Overall rating 1 stars
Food 0 | Service 0 | Atmosphere 5 | Value for money 0
Friday, May 24, 2013

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