L'Orient

Absolute JOKE!

Turned up with Sat night booking. Wife's birthday. Photographer on the door for some party that hired out a room was shouting at customers waiting to be seated. Bad start. Poorly trained staff. Little knowledge of etiquette or table waiting skills.

No atmosphere except for a few moody looking patrons who also seemed peeved off.

PLASTIC MENUS. ???

Food split not into countries but days of the week. Plus a 15% discount if you order from that day's sectoion - weird strange and stupid idea that de values the place.

Then, the main crux of it all.

The Manager tried to intimidate me - never going to work. Didn't introduce himself but walked over to our table and asked if he knew me?? VERY ODD.

Ordered the Australian Chardonnay. Waitress (rude girl who enjoyed rolling her eyes at every request - such as asking for the menu).

She brought over the wrong bottle - when I pointed this out, she rolled her eyes again and said they didn't have that one but this was also Australian Chardonnay, my point was that it wasn't the one ordered. When I asked for the menu again and selected another bottle - S.African Chenin Blanc, she brought the same bottle over again.

By that point we walked. Evening ruined..... pretentious pile of rubbish.

We will never go there again. Apparently there was a change in management recently - It will not remain open.
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Danny Cohen
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Monday, March 04, 2013

I have to admit I have never set foot in a L'orient restaurant, so I cannot review what it is like to eat in. However, I have had the takeaway option from L'orient over three times and each time I was delighted with the quality and taste of the food. The delivery could have been a bit speedier but I felt that I enjoyed the food enough to overlook this shortcoming. Overall, from reading other reviews and thinking of my own experience, I would recommend not eating in the restaurant but taking advantage of their takeaway option.
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5 Overall rating
Food 8 | Service 6 | Atmosphere 0 | Value for money 5
Tuesday, October 09, 2012

I agree the quality of the food is poor, especially the meat dishes. The satay chicken was very bad and the lamb curry again was a very poor quality meat.

The staff put someone else's dinner in front of us even though we were clearly still reading the menus. No drinks were offered to us when we sat down.

Such a shame as the restaurant is in a great location and has so much potential. The menu looks amazing but the taste was definitely not!
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5 Overall rating
Food 3 | Service 4 | Atmosphere 6 | Value for money 5
Wednesday, January 18, 2012

I felt compelled to write a review on this place after our disasterous visit last night... we had a table booked for 9pm but didn't actually get one until 9.45pm. No drinks were offered to us during this time and whenever we asked we were told it would be ready 'in a minute'. There was another 2 couples who were in a similar position. When we eventually got seated the waitress took forever to take our food and drink order - our starters then came out before our drinks had even arrived. The waitress did no talking, slammed drinks down on the table and made no eye contact with anyone. The couple who arrived just before us walked out and left halfway through their meal after sitting firstly with some food going cold and no cutlery and then with only half their order....Another couple watched while their food went cold on serving trays before the waitress realised it had been brought in by the chef. The food was good when it arrived but the service was possibly the worst I have ever encountered. We left refusing to pay a penny of the service charge they still had the audacity to charge to the bill and will never return.
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2 Overall rating
Food 7 | Service 0 | Atmosphere 1 | Value for money 0
Sunday, September 25, 2011

We have been 3 times to this resturant. 1. Valentines Day loved everything about it

2. with my parents for the 'banquet' 4 people dinning - no problems good time and food had by all 3. booked for 11 of us to have the banquet for my b.friend's birthday. Thought we would get 3x the amount of food we got for 4 persons (or only just under) but we ONLY got 2x the amount of food. Felt REALLY let down. The resturant had e mailed me prior to the evening and suggested, a discount which of course I had agreed to - but at the end of the meal we were charged full price. the room was too small for all of us to fit into there was a Karaoke machine but we were not allowed to put it on until after the meal - by which time everyone had kinda had enough.
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5 Overall rating
Food 5 | Service 5 | Atmosphere 10 | Value for money 0
Friday, September 23, 2011

I agree with the review. The chicken was absolutely disgusting. My wife and friends seemed reasonably pleased with the veg options which came in a large portion. Nice atmosphere and service.
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5 Overall rating
Food 1 | Service 7 | Atmosphere 8 | Value for money 3
Monday, July 18, 2011

Nice setting, awful food. I have to agree with another review in that the satay chicken tasted like it may have been made 3 days ago and re-heated in the microwave when we ordered it. The lamb coconut curry was more like vintage mutton than lamb. The fillet of sea-bass was well cooked but bland as were the tiger prawn starter.

My daughter chose well - she stuck to jasmine rice alone!

I am amazed by the number of people who have been impressed by this place. Can only assume they haven't been there recently.
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4 Overall rating
Food 1 | Service 7 | Atmosphere 8 | Value for money 1
Monday, May 23, 2011