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I was part of a group of 5 people but were sat on a table for 4 with a chair added to the end of the table which was in the way, when we complained, the waitress dismissed us by saying this is how they always sit groups of 5. When we ordered drinks and starters, we asked for cokes and glasses of water with slices of lemon, the waitress brought us cokes and lemonade and expected us to pay for them as well, The food tasted average, it wasn't terrible, but the portions were quite inconsistent, we all ordered the same main course but some of us received double the potion of others, When we queried this with the main waitress/owner or whatever she was, she was quite rude and dismissive then finally snatched 2 of our plates away. When she brought them back (looking exactly the same as they were when she took them) she simply dropped the plates on the table and walked away without a word. When it was time to pay the bill, there was a 10% service charge added so we informed her that we did not want to pay it because we were not happy with the service, At this point, instead of apologising or even acknowledging that we weren't happy, the main waitress/owner/whatever became extremely rude and said "fine don't come back" to which we responded "we don't intend to". She was extremely rude and hostile from start to finish and I wouldn't recommend stepping foot in this place. She showed no respect to customers whatsoever.
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Food 2 | Service 0 | Atmosphere 4 | Value for money 3
Wednesday, December 11, 2013