Bentley's Oyster Bar & Grill

11-15 Swallow Street, Mayfair, London, W1B 4DE - View on a map
Telephone: 020 7734 4756

Bentley's Oyster Bar & Grill Restaurant In London
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Overall 5.5
Food 8.0
Service 2.0
Atmosphere 6.0
Value 6.0
Based on 1 reviews

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Took 10 people there for my wife's big birthday and booked a private room with special requirement for my wife birthday dinner, her favorite meal whole fish on the bone. I booked this a 2 weeks in advance and confirmed with them the day before arrival that all would be sorted to my requirement as promised.

When we arrive the table was only setup for 8 people and I am then informed that they will not be able to fulfill my requirement of my wife's meal as some mix up in the kitchen. Then further more they don't even offer to make that up to my wife or do anything special for her. Making all my effort of planning for nothing and making her evening special feel rubbish.

So if you are planning an event I would not recommend this restaurant as they are obviously not geared for customer service or making your evening special, making appoint not going there again.

Very disappointing experience and no effort be have of the restaurant to try to save your evening in anyway...
Comment on this reader review

Stefan Halldor Stefansson
Overall rating 6 stars
Food 8 | Service 2 | Atmosphere 6 | Value for money 6
Tuesday, March 25, 2014

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