Samratt Indian Restaurant

This was an awful place to go and I would never intend on going back there again. Main dissapointment was the terrible Service. Staff were very rude in slaming doors and very unhelpful in advising what was in certain dishes. The Menu was basic. The atmosphere was awful and terrible place.

Asked for the manager as we were told we had to pay a service charge, however the manager was unavailable.

Do not feel I could approach the restaurant directly as there seems to be no manager available.

Not recomended whatsoever.
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Kelly
0 Overall rating
Food 1 | Service 0 | Atmosphere 0 | Value for money 0
Thursday, May 16, 2013

This is the worst restaurant that I have been in, the food had no flavour Indian really

thought it was more like a soup kitchen with a few bits of meat floating in the dish.well lets now go to the price of the food and the service, service what service there was no customer service that was shown that evening just rudeness and over priced for soup. Would never ever recommend this place to any human.
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venus
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Tuesday, November 13, 2012

I was the one that booked for the family of 10 people and I used to go to this restaurant a lot and found it very good but it was my sister and my birthday so booked but what a disappointment Staff were very rude and they did not take note when we complained the starter took nearly an hour, then two came along and we had to wait for 7 others - 1 person didn't have a starter the drinks we had to ask for them, they left the bottles on the table and when we asked for them to be taken away the waiter said I have only one pair of hands! Overall the food was tasteless its such a shame this spoilt our evening
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Josephine Thomas
1 Overall rating
Food 2 | Service 0 | Atmosphere 2 | Value for money 0
Sunday, November 11, 2012

one word describes this restaurant

DISGUSTING!!!!

This has got to be the worst restaurant I have ever been in, the waiters are very very rude and the food tastless: Paid our Bill did not pay the service charge and told the stafff how rude they were. NEVER going back.
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Kate Denley - View all reviews by this user
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Sunday, November 04, 2012

Omg what terrible service. Slow rude. Even had ask for cutlery there was 10 of us, the food was tasteless. we refused to pay the 27. Service charge, would we go back never, and very over priced.
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Fairy - View all reviews by this user
1 Overall rating
Food 2 | Service 0 | Atmosphere 0 | Value for money 1
Sunday, November 04, 2012

I have to disagree with everything the person said below. I went to Samratt on a date, the staff were attentive, service was impeccable and the food was sublime.
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foodie - View all reviews by this user
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 8
Tuesday, August 21, 2012

Ordered a take-away from Samratt this evening, I thought I'd give it a go instead of getting one from my usual haunt on upper Richmond Road. I phoned through and was told it would be 30-40 minutes, actually took about 25 and came piping hot so very quick! The food was very good, I ordered lamb saag, pilau rice with some poppadums and a naan. Very nice, the saag was a bit too greasy for my liking but still very good, finished it all! Good sized portion too and reasonably priced (whole meal £15). Will definitely be ordering from there again - might try some new dishes next time.
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B Escat
8 Overall rating
Food 7 | Service 8 | Atmosphere 8 | Value for money 7
Friday, November 12, 2010

I dined here for my 22nd last week with a group of my friends, and I have to say that the service was impeccable. The staff are especially friendly and the cuisine is great especially the chicken jalfreizi and the sheek kebabs. I would recommend this restaurant to anyone and would definitely dine here again soon
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10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 9
Monday, July 05, 2010