The King and I

The food is good however, do not order from this place. We ordered a takeway but were warned by the Receptionist that it would take at least an hour to be delivered as they had 2 other customers to deliver to before us (!). We were very surprised by the lack of service, but as we really like their food (and it was late on a Sunday) we accepted such a long wait. An hour and 15 minutes later, we received a call from the Restaurant asking us to go outside our flat (!) to wait for the delivery man. As it happened, the driver did not have a phone with him. We waited outside for 20 minutes only to be called and told that the driver had not found us and had returned to the restaurant!! They came back to deliver but the food was soggy, cold and inedible.

We'd recommend the King and I for a quiet evening out (the restaurant is always empty) but not for a delivery.
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Overall rating
Food 5 | Service 0 | Atmosphere 5 | Value for money 5
Sunday, July 20, 2008

This restaurant is great. Fantastic food, great service and reasonable prices. It is a shame locals don't seem to know it is there and it is always so quiet. We are fussy eaters but would definitely recommend The King and I. They also have a take away and delivery services so you can enjoy from home!
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James
Overall rating
Food 10 | Service 10 | Atmosphere 6 | Value for money 8
Sunday, July 20, 2008

Excellent food, Good service, strange it is not busy (so disappointing atmosphere). Definitely recommend checking it out.
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Paul G
Overall rating
Food 9 | Service 7 | Atmosphere 4 | Value for money 8
Saturday, April 19, 2008

This is definately one of the best Thai Restaurants in Town. The food is superb and the price reasonable. I would definately recommend it to any fan of Eastern cuisine.
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Zoë
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Sunday, December 30, 2007

On business trips to London I never miss to visit my favorite Thai restaurant in the Greater London area. It has delicious and authentic Thai food, a lovely decor, and very good service!!! I can only recommend it to other people, it's one of these little things that I was happy to discover through a friend and therefore want to share with all other fans of Thai cuisine... My personal favorite is their Pad Thai!
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Hans
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Sunday, November 04, 2007

I have been to this restaurant many times and I do not have a bad word to say. I love this place...Staff are always very friendly, the food is always lovely and the prices are reasonable for the quality of food. This place also delivers which is great if you fancy a night in with some great food.
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Joanna from Bromley - View all reviews by this user
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Thursday, January 25, 2007

Four of us eat at this restaurant on a Monday evening (31 July 2006). The starters were undercooked and stale. We then had to wait for over an hour for our main courses and when the food arrived the portions were small and the quality unbelievably appalling (just like the first course). It was as if the chef was having a night off and unqualified staff were doing their best to cobble together some food. Our experience at this restaurant was a big disappointment as the hotel we were staying at (the lovely Hotel Du Vin next door) had recommended the restaurant to us.

We attempted to politely complain to a man who appeared to be in charge but he refused to talk to us. His rudeness and arrogance took us all by surprise and just added to our disappointment. We left almost speechless at how the management of this restaurant can behave in such a way.

It is appreciated that all restaurants occasionally make the odd mistake, but what distinguishes other quality restaurants from the King and I is the way they deal with the occasional dissatisfied customer. What distinguishes this restaurant from the rest is not just the poor quality of the food they are capable of producing, but the management itself. There can be no absolutely NO excuse for such arrogance, so my advice is to give this restaurant a wide berth as it’s hit and miss on food quality, and a complete no-no when it comes to customer care should you dare to complain!
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James Power
Overall rating
Food 1 | Service 1 | Atmosphere 5 | Value for money 1
Tuesday, August 01, 2006