Cantina Vinopolis

Four of us went on a Saturday night. Although the weather was fine it was not excessively busy.

The head waiter was wearing a nice jacket but his manner was very off-hand and he seemed to have no training or knowledge about wine or how to serve it. When I ordered the wine I asked for "a bottle of the Torrontes". He asked me if I wanted the red or white??? He poured too much wine in the glasses. He leaned across one of us to pour the other's glass. The bottle was not kept at the table and, when both our glasses were empty, I had to call him over to get a refill.

The food was served in good time and was mainly good. However, my "medium" cooked lamb was raw in the middle. We were not asked how the meal was until they were clearing the plates.

My partner told me that the ladies toilets were a mess, and the toilet itself was not clean.
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6 Overall rating
Food 7 | Service 3 | Atmosphere 7 | Value for money 6
Sunday, July 31, 2011

If you are a couple looking to enjoy a meal out, this is not the restaurant for you.. i went for my first wedding anniversary tonight.. service was not up to scratch although we liked and felt sorry for our waiter... city types seem to get all the attention.. ordered meal and drinks..had to wait 25 minutes for my glass of wine and my meal came before my first drink and we were offered bread after meal had arrived although it was obvious everybody else in the restaurant had been given everything in the right order..prices not bad, but food was bland and did not get offered salt and pepper unlike the rest of the restaurant..ordered chocholate fondant and recieved chocholate sponge pudding, could not be bothered to complain.. but wanted to give this review instead...xx go as a couple but don't expect good service as i felt we were not good enough to be there, have spent more money at Cinnamon Club Westminister old library and Rhodes 24 in tower 42 and were treated just like everybody else..this restaurant needs to look at it's customer service as well as serving tasty food not bland food you could get at weatherspoons..
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Chrysella O''Driscoll
4 Overall rating
Food 3 | Service 5 | Atmosphere 5 | Value for money 3
Saturday, September 18, 2010

We went, in a party of 9, to Cantina VInopolis on Friday 16 July 2010. We had ordered our food from the £15.95 two-course set menu the day before because we planned to eat between Henry IV Part 1 and Henry IV Part 2 (at The Globe). We didn't have much time to eat (between 6-7.20) but the chefs apparently needed much more time despite the fact that we'd been told everything would be served on time.

Our first course was not on the table as we expected when we sat down (late, at 6.10, because, we were told by the management, 'There was another party from the Globe ... .') So? They can't manage two parties?

And our main courses didn't arrive until it was almost too late to eat them.

The food and the wine at Cantina Vinopolis are delicious ... but just don't go there if you've got somewhere else to get to that night. It won't work. And by the way, they don't respond to emailed complaints either ... .
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Angela Young
6 Overall rating
Food 8 | Service 0 | Atmosphere 7 | Value for money 7
Tuesday, July 20, 2010