Cantina Vinopolis

Four of us went on a Saturday night. Although the weather was fine it was not excessively busy.

The head waiter was wearing a nice jacket but his manner was very off-hand and he seemed to have no training or knowledge about wine or how to serve it. When I ordered the wine I asked for "a bottle of the Torrontes". He asked me if I wanted the red or white??? He poured too much wine in the glasses. He leaned across one of us to pour the other's glass. The bottle was not kept at the table and, when both our glasses were empty, I had to call him over to get a refill.

The food was served in good time and was mainly good. However, my "medium" cooked lamb was raw in the middle. We were not asked how the meal was until they were clearing the plates.

My partner told me that the ladies toilets were a mess, and the toilet itself was not clean.
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6 Overall rating
Food 7 | Service 3 | Atmosphere 7 | Value for money 6
Sunday, July 31, 2011

If you are a couple looking to enjoy a meal out, this is not the restaurant for you.. i went for my first wedding anniversary tonight.. service was not up to scratch although we liked and felt sorry for our waiter... city types seem to get all the attention.. ordered meal and drinks..had to wait 25 minutes for my glass of wine and my meal came before my first drink and we were offered bread after meal had arrived although it was obvious everybody else in the restaurant had been given everything in the right order..prices not bad, but food was bland and did not get offered salt and pepper unlike the rest of the restaurant..ordered chocholate fondant and recieved chocholate sponge pudding, could not be bothered to complain.. but wanted to give this review instead...xx go as a couple but don't expect good service as i felt we were not good enough to be there, have spent more money at Cinnamon Club Westminister old library and Rhodes 24 in tower 42 and were treated just like everybody else..this restaurant needs to look at it's customer service as well as serving tasty food not bland food you could get at weatherspoons..
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Chrysella O''Driscoll
4 Overall rating
Food 3 | Service 5 | Atmosphere 5 | Value for money 3
Saturday, September 18, 2010

We went, in a party of 9, to Cantina VInopolis on Friday 16 July 2010. We had ordered our food from the £15.95 two-course set menu the day before because we planned to eat between Henry IV Part 1 and Henry IV Part 2 (at The Globe). We didn't have much time to eat (between 6-7.20) but the chefs apparently needed much more time despite the fact that we'd been told everything would be served on time.

Our first course was not on the table as we expected when we sat down (late, at 6.10, because, we were told by the management, 'There was another party from the Globe ... .') So? They can't manage two parties?

And our main courses didn't arrive until it was almost too late to eat them.

The food and the wine at Cantina Vinopolis are delicious ... but just don't go there if you've got somewhere else to get to that night. It won't work. And by the way, they don't respond to emailed complaints either ... .
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Angela Young
6 Overall rating
Food 8 | Service 0 | Atmosphere 7 | Value for money 7
Tuesday, July 20, 2010

The food and atmosphere at Cantina Vinopolis are just right for relaxing after a hard day at the office, Wonderful food and good choice of wines. I lovely dinner with friends, ambience great, the main room was full of happy dinners. and the menu for the 2 course deal running that will suit all tastes, all round winner. Great Restaurant. I will be back for christmas groop party.
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Scot
9 Overall rating
Food 9 | Service 8 | Atmosphere 9 | Value for money 10
Friday, November 06, 2009

I visted the restaurant on Friday 30th October at 9pm following a pre booked vineyard tour and 3 course meal.

I was bitterly disappointed at my experience in the restaurant. The waiters were very professional however were overstreched to service the number of guests in the restaurant and were unable to come and check if food served was to an acceptable standard - a managment issue rather than a waiter issue.

Our starter courses were to the standard expected however my main course of Fresh parpardelle with wild mushroom sauce and parmesan cheese was absolutely awful and was quite honestly saltier than the sea and way below the standard I expect from a restaurant like Cantina and at the cost of the whole package I booked costing £130. A truly awful unedible dining experience and one which I will not recommend to anyone I know.

I left the restaurant immediatley after my 2nd course without even having my 3rd course having had such a bad dining experience and wishing to leave the establishment as soon as I could.
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1 Overall rating
Food 1 | Service 2 | Atmosphere 2 | Value for money 0
Tuesday, November 03, 2009

visited cantina this evening with my wife and 7 month old son. i have to say, i love this place.

sat in one of the furthest tables from the entrance, and had a great view of the beautiful railway arches. the deep rumble of the very occasional train which went over, added to what was a lovely ambience and atmosphere. it may sound like i'm speaking tongue in cheek, but I'm truly not - it was really lovely.

this place easily has the best wine by the glass list I have ever seen. at least 20 or 30 whites and reds. i'm not sure why you'd buy bottles if there were less than 4 people at your table. I had 4 very different glasses in total and each was pretty exquisite - especially so considering the price.

we went for the offer set menu, available because we booked via this website, even for a set menu, there was quite a choice, with about 6 or 7 choices per course. also, we were far from disappointed by the food. in fact, it's not too much for us to say that the food was a real treat - calamari / beef spring rolls to start, sea bass / calves liver for main, and 2x vanilla parfait for dessert - ok, not excessively adventurous, but certainly spot on.

this is the 4th time I've been here, and my love for this place continues to grow. once or twice the service has been less than perfect, but in all honesty i've never left disappointed.
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Paul Darby
9 Overall rating
Food 9 | Service 8 | Atmosphere 9 | Value for money 10
Friday, October 02, 2009