The Pigalle Club with Cabaret

Called them to book, no problems I was told I would receive my confirmation email the next day. A week passed still no email, then I phoned and was told I would receive it within the hour. The next day I called back because I still hadn't received it. I was then shouted at by the woman stating dont worry we have lost your request we have it on file. I was not worried about my reservation, all I wanted was to not be told conflicting information. At this point I wanted to cancel, but didn't as it was an anniversay meal with my and my girlfiend. The day before the even almost two weeks later the confirmation arrived.

From the outside the club looks very plush, there is a doorman and you are greeted at the door. You are then led off by a waitress, who walked very fast and kept looking behind and then waiting with a distaught look on her face that we were taking so long.

We were shown to our table, which was nicely laid out and the interior decor is amazing. Though the club is smalled than I was expecting. While taking my jacket off I was asking the waitress where I could put my umbrella and she just walked off! I asked someone who was helpful enough to tell me where the cloakroom was.

When another waitress came round to ask what drinks she wanted, she was quite pushy and didn't offer any assistance and seemed to be frustrated with us.

The food was good. The steak was delicious and the chips were cooked to perfection. Though portions are tiny, I know posh nosh is all about teh care and flare and taste, but this didn't even touch the sides.

The cocktails were not mixed properly and for the price were definately not worth it. The show was very entertaining though started later than expected.

All throughout the show the waiters kept banging past my chair which was very annoying.

Champagne list is good.

Then we left and noticed they had tried to charge us £16 for service. I refused to pay this and spoke to the manager, who gladly took on the feedback.

The atmosphere was great, people were really enjoying themselves

I think if they rethink the attitude of some of their staff and don't charge such extortionate prices (I understand that the cost of renting the plot on picadilly circus wont be cheap) I would love to come back.

In a nutshell : Too many expectations and too overpriced with rude staff. Give it a miss!
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Alex Dawson
Overall rating
Food 7 | Service 0 | Atmosphere 4 | Value for money 0
Thursday, May 01, 2008

Went here for a hen evening out. The place itself is very unusuall and the music and band where excellent. However I have to say I was very dissappointed by the food. The carpacio was chilled as if it's just come out of the fridge and the cod was far to wattery and the portion was tiny. I have to say most of my talbe had the duck and they really enjoyed it!

So I found overpriced on the food front.
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Kim
Overall rating
Food 2 | Service 7 | Atmosphere 8 | Value for money 3
Monday, February 18, 2008

Not a bad place, the music was very good, food and service were nothing above average and the prices were far too high for what you get, but an appalingly rude bar manager really ruined the whole evening. None of the service staff were over friendly-the warmest reception was from the girls dressed in 50's gear on the way down the stairs! However, this one man, the bar manager (it was a while ago so he may no longer be there) was so unpleasant and antagonistic about a drinks mix up and even came up to us in the cloakroom queue at the end of the night to pass some more snide remarks and all of this was really unprovoked apart from us asking that he calm down when the drinks mix up happened. A place like this in central London should just take more care about who they hire as good staff can make all the difference and rude behaviour is just inexcusable...especially at those prices!
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Overall rating
Food 2 | Service 0 | Atmosphere 1 | Value for money 0
Thursday, June 21, 2007

Went to the Pigalle Club 22nd February as winners of a £120 night out there. It was super - everyone was polite and friendly especially the lady who waited table.

We had a limited menu but the steaks were excellent, perfectly cooked (blue and medium rare)and the rest of the meal was tasty and filling ( excepting the roast potatoes - reheated). Our wine(Argentinian Malbac and a Saumur) was very drinkable - free from sulphur or bitterness.Had a good table overlooking dancefloor and great group. Thoroughly enjoyed it - would go again for a special night out. Great decor.
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Virginia Vivian
Overall rating
Food 8 | Service 10 | Atmosphere 10 | Value for money 10
Friday, March 02, 2007

Went to Pigalle on a Friday night with a group of old friends and enjoyed the most fantastic evening; snappy decor in an intimate setting with 2 great acts. Food yummy too, although the drinks were a little pricey. Would absolutely recommend to grups for a night out which is both fun and relaxed as well as sophisticated.
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Overall rating
Food 9 | Service 9 | Atmosphere 10 | Value for money 9
Saturday, February 03, 2007

Went here on Friday 17th in a group of 4. It's a great setting and looks really slick. All the tables had good views of the stage and the band on Friday were lively and great fun. The food was, across the board, of a very good standard. However the service was shocking - we had the most inexperienced waiter who poured champagne all over the table, dropped a bottle of water over two of us, mixed new and old bottles of wine together and then added a load of items to the bill at the end!!

Despite all of this, it wouldn't put me off going back but I'd run a mile if I ever saw the waiter again!
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Rob Magee - View all reviews by this user
Overall rating
Food 8 | Service 1 | Atmosphere 9 | Value for money 8
Monday, November 20, 2006

Unusual really.....

The food was OK - but believe me - well done steak means well done!

The service was apalling.......first, they put our table next to the smoky bar. Then, they forgot about us and it looked like we didn't have a table. Then, they pushed two together which kind of worked. But, an angry customer said - "thats our table" - but we'd luckily sat down by then.

The band were very good and the ambiance EXCELLENT.

You won't have a good meal and the service will be apalling, but its good fun. Nice to go - albeit once!
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Overall rating
Food 2 | Service 0 | Atmosphere 10 | Value for money 4
Sunday, November 19, 2006

Went here in a group of 6 on 2nd September and had a great evening. Service was very good as we had a waitress who couldn't have been more helpful. The food was really excellent - everyone felt they'd ordered well and all found it delicious. The only thing that irked a bit was that the music was so loud when the band was playing that conversation was really tricky.
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Claire
Overall rating
Food 9 | Service 10 | Atmosphere 7 | Value for money 8
Friday, September 22, 2006

One of the worst meal I've ever had. Such a disapointment! The meals we had were almost not for human consumption, the service rude and disorganised and all that came at a ludicrous high price. I would recommend you pass your way.
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Overall rating
Food 0 | Service 3 | Atmosphere 4 | Value for money 0
Tuesday, September 19, 2006

Was a little circumspect before going, but was pleasantly surprised, decor was charming and the band and later dancers on the floor were terrific.

One bad point was a table in the aisle, and had to badger a member of the technical staff not to stand near us and smoke.

Food was of a good standard ( not amazing but wasnt expecting that ) wines were the usual price one might expect. Staff were pleasant and not overbearing

Overall a thoroughly enjoyable evening and would recommend
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stefan basiuk
Overall rating
Food 7 | Service 7 | Atmosphere 8 | Value for money 7
Tuesday, September 05, 2006