Nam An

Please be careful in this place. Went there yesterday with my wife and 2 children. Ordered their chow main which came burnt after 50 minutes waiting. I complained to the waiter who said to me "What do you want me to do about it" in an extremely sarcastic voice, obviously this guy had 0 customer service training. I told him that I would like a freshly made chow main. He took the old chew main and brought me a new one after 20 minutes. I told him that after waiting 70 minutes was not prepared to pay for the chow main as I have already finished my meal which was nothing amazing for the price. He said fine and would remove it off the bill.

More to come… Deserts come, fried bananas with ice cream. The fried bananas were fine however in the middle of the ice cream was a solid lump of ice. I took the waiter about the ice cream and he laughed and said, “do you want me to take it off the bill”. I replied “Forget it”.

My wife ordered a tea when Chinese herbal tea turned up when we wanted normal tea. Again they changed it with a bad attitude.

Finally the bill, they added more drinks then I had and added an alcoholic drink when my family and I don’t drink alcohol. They even left the chow main on the bill. I asked the waiter that he said he would take off the bill and the waiter told me that because I had tried it I had to pay for it even though he said earlier he would take it off the bill??? I asked for the manager and he replied “He is having his dinner and you will have to wait”. By this time I was become very annoyed and said either call the manager now or I am walking out now and paying you nothing. He snatched the bill and within 3 minutes he gave me a new bill and threw it on the table.

These guys are jokers and have nothing special to offer. If you don’t believe me go to the restaurant and you will see for your self…
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kirps
0 Overall rating
Food 0 | Service 0 | Atmosphere 1 | Value for money 0
Sunday, August 30, 2009