Giraffe (Marylebone) review by Amrican Expat
We went to this restaurant earlier this year with a large group of people - adults and children of all ages.
We had a bit of an issue at first with seating, as they do not take reservations; several of us had rang them prior "warning" them that a large group was arriving at a specific time and that we would all need to be seated together. Some of us arrived early, expecting a wait - but we had much longer wait than expected. That was a bit disappointing. The main hostess/manager seemed very frustrated with our group and was, as I felt, quite rude and upfront about it. At one point even a member of our group told her that if she did not want our business then surely there was a nearly restaurant that would appreciate at it.
When we were finally all seated, the children were given small buckets of crayons and colour pages. They also had these cute little Giraffes that came with the drinks - the kids really enjoyed those!
The menu was good - a decent range of options. Some of us had the pancakes, which looked to die for, and others just ordered off the regular main meal option. I had a mexican dish which was lovely - however I still don't understand why sweet corn was in it -- i don't think that is very traditional at all, but it was still tasty.
Everyone seemed to enjoy their meals and the service from the waitresses was BRILLIANT. They really made the trip across town worth it. They were so polite and over accommodating. It nearly made up for the attitude we got off the hostess/manager.
All in all, I would visit a location closer to me, but I do not think I would trek across town to this location again.
Food was good, but not over the moon. Service was fantastic, but the hostess/manager needs a lesson in politeness. The two things I would change would be: for them to take reservations and NO sweet corn in mexican food!
Thursday, May 10, 2007
Overall rating 
Food 8 | Service 9 | Atmosphere 8 | Value for money 7
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