Kwan Thai review by Zaeem Hosany
I shall start by saying the food was excellent but the service was god aweful. Me and my lady friend came up to the lady standing outside as we wanted seats by the river. She didnt look at us even if we were standing right in front of her, until i actually said, EXCUSE ME! I don't think customers should have to ask for a table but should rather be offered one.
When I ask for a table for two, she keeps looking around, there was a nice table by the water with nice chairs close to us but she brought to another one, still by the water so it was ok and it had chairs with arm rests (nice) we followed her to that table and she proceeded in removing the chairs and providing us with 'arm less' chairs without explaining why.
We were a tad put off at that point but hey it was lunch time, finally got an hour away from the office so we weren't going to let anything spoil our mood...or so we thought.
The lady came back with the menus without saying a word and with a screwy face (cant think of a nicer word). We ordered a drink and a main course each, we also asked the waitress how long it would be, she said she doesn't know and proceeded to ask us how long we have?!!!! n what time do we have to leave?!!!! I meant WTF?! I said don't worry, we'll wait.
And to top it all off, we had barely put our forks down (n i mean barely) the waiter comes over with the bill without us even asking for it! yes, he just popped out of nowhere.
Then me and my friend hadn't even had time to look at the amount (we were still savouring our drinks), barely ten seconds after placing the bill on the table, the waiter came back to check if we had paid! I mean, the cheek! un frickin believable!
We paid and left and proceeded to tell our colleagues (who always lunch around that area) not to go there...ever.
The only good thing was the food but I can never enjoy food if its being served to me with disdain..tsk tsk. Im writting to the manager after posting this.
Friday, August 10, 2007
Overall rating 
Food 8 | Service 0 | Atmosphere 6 | Value for money 5
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