Manicomio review by Rebecca, EC2
We had an appalling experience here. I appreciate that on a sunny saturday afternoon, establishments like this are going to be busy, but there can be no justifiable excuse for the bad service that we experienced.
The service was bad because
1) we were allocated a table and then after waiting, told to move
2) the waitress took 15 minutes to take our order
3) the tea/coffee/cake took 25 minutes to bring out
4) it took 20 minutes to get our bill!
5) it took another 15 minutes to pay our bill.
All in all, what was meant to be an express pit-stop to fuel up on a shopping excursion dragged on for the best part of an hour and a half. This was the first time that I have ever, ever asked for a service charge to be removed from my bill.
What was for us an entrapment looked for other diners to be even more excrutiating: one couple on a clear first date had their afternoon ruined by bickering with the waitress about waiting times, an order cancellation and then awkwardly leaving.
All in all, just a waste of time.
Monday, October 22, 2007
Overall rating 
Food 6 | Service 2 | Atmosphere 3 | Value for money 6
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