Frankies review by Anon
I agree with a previous review. Bad.
We came here for Sunday lunch.
Knightsbridge was very very busy and most pubs and restaurants were packed.
We were worried that we had no reservation, but when we arrived the place was empty. Bar a couple of table with families. I now know why it may be empty.
Service was sloooooooww. Bearing in mind there was enough staff (if you include the manager and magician) to have a dedicated waiter per occupied table.
Sat down, expected to be asked if we wanted a drink. Time past before they asked. And when they did we had no drinks menu. So we couldn't really order. So we ordered a round of cokes to refresh us. these came about 20 minutes after. We were parched. Then we ordered from the drinks menu.
Same with food. If i were a waiter and knew my table had had their menus for over half an hour and had put them down (meaning that they were ready to order)
I would ask them what they would like. We had to prompt them.
Food itself was okay. And not bad prices considering the 20% discount on both food and drink. Roast beef was very good with a nice large yorkshire pudding. Let down by the lack of gravy.(two spoonfulls at most)
Of course we had to ask for sauces. They were never offered.
To top it all, the in-attentive service. The bill came and it was incorrect.
And we had to basically argue with the waiter. He wouldn't budge despite him being wrong. We eventually asked to see the manager who credit due, corrected the mistake and apologised but went no further.
We left with a distinct bad taste in our mouth several hours after we arrived.
No reason for slow, slapdash and rude service obtained here.
Not enjoyable.
Monday, October 22, 2007
Overall rating 
Food 5 | Service 1 | Atmosphere 2 | Value for money 5
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