Boulevard Brasserie review by Anon
Having dined at BB before and enjoyed the experience, I suggested it for a pre-theatre meal with the girls. Rang to book and the lady told me that as it was November she wasn't sure she could take the booking if we weren't having the Christmas menu (which is a bit odd as they were still advertising the normal menu to off-the-street diners when we got there!). She said she'd check and get back to me. Didn't hear anythng so a week later I called again and got a much more helpful response - booked the table and the pre-theatre menu.
Were seated in the upstairs room which was a bit more spacious. Given one basket of bread for a table of 7, and when we asked for another basket - twice - it never materialised. Our meals took a while to appear, but were lovely when they did arrive. However, the problem started with the desserts. At 7pm we made the waiter aware that we needed to leave shortly to get to the theatre. He promised the desserts were almost ready. reminded him again at 10 past and he went to check. At 20 past we decided to cancel the puddings and just get the bill. After a bit of negotiation, that was agreed, but then he charged us the full price for the mains rather than the set menu! While we were discussing this, the desserts arrived!!
It's such a shame that the service lets this place down, as the food is lovely. Having one waiter for a large room of people, most of whom seemed to want to get to the theatre, is a bit mad. Can't really see why it would take so long to serve things that are on a fixed menu . It was a bit embarrassing too as I'd recommended the place. I would recommend BB if you don't have any time constraints and don't mind having to chase your waiting staff a bit when you want something.
Friday, November 30, 2007
Overall rating 
Food 7 | Service 4 | Atmosphere 6 | Value for money 6
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