Bertorelli's Cafe Italian review by Anon
Lovely restuarant, great atmosphere but the food and service is awful. We went there on Saturday night to celebrate a friend's birthday. The waiter brought out our main meal while we were still eating our starter. Despite saying we were still eating, he kept asking for us to accept the dishes. We refused and asked for our food to be kept warm. After a wait of 45 minutes we asked where our food was. After a long delay the waiter informed us that our food had been thrown away and had to be recooked. Unfortunately, as my friend had ordered the last cannelloni, she had to make another selection. When the food finally came it was extremely disappointing. I had spaghetti marinara which had a couple of mussels and some clams shells (minus clams) and very little else. They still had the cheek to add on a huge service charge and a cover charge of £6. I've never written a review before but I really feel as though we were swindled in this place.
Sunday, February 03, 2008
Overall rating 
Food 1 | Service 1 | Atmosphere 3 | Value for money 0
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