Sumosan review by Ana Fernandez de Cordoba

Sumosan has been one of the worst dining experiences that my partner and I have ever had.

Last Friday, we booked a table for 2 at 10.00 pm. We arrived at 9.55pm and we were told to wait in front of the coat room for our table to be ready. We waited for more than half hour. When requested our table, we were told that they were extremely busy (!) and we should continue waiting. We finally got seated; the table was missing a leg and kept on dancing. We asked for it to be fixed (10.45pm). The waitress came to take the order and we asked for the tasting menu, she couldn’t answer what was in it, and she went to the kitchen to ask. When she finally came back (10.55pm), she said that the kitchen was closed for the tasting menu, as they close at 10.30.

Given the treatment received and the fact that we could not have the food we wanted due to the restaurant’s negligence, we spoke to the manager and he was not helpful, he seemed not to know what was going on in his restaurant and didn’t provide any solution to the situation not any interest in taking care of his clients.

We use to go out dining very often and we enjoy a good restaurant. It has been the first time that we walked away from one without having had dinner.

Monday, February 04, 2008

Overall rating 2 stars
Food 0 | Service 0 | Atmosphere 6 | Value for money 0

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