The Ritz review by T. Lam
I had high expectation, as one would from The Ritz and I was disappointed. So, if you don’t go with any expectation, you will probably think it is fantastic. I have recently had some really great meals at hotel restaurants – The Grill at Dorchester and Theo Randall at Inter-continental. When you compare the prices you have to pay at The Ritz and what you get, you are better off going elsewhere. I went for Sunday lunch. Don’t get me wrong, the dining room is breathtaking. You feel like you walked into the dining room of some grand mansion. It was lovely, bright and very ornate. The best part was the pianist with soft flowing music in the background. Where The Ritz fell short was in the lack of warmth of its service staff and the lack of flair in its food. From the moment that I was told that I could check my coat in at the cloakroom (this is something that the reception staff should do), to being ignored twice when I requested something, to having to flag down waiters for seconds of the bread, there was just something missing on the service front. Even though there was ample service staff, they weren’t attentive and seemed more interested in doing other things than paying attention to the customer’s needs. The sauté scalloped that I had as an appetiser tasted slightly overcooked. Compared to The Grill at the Dorchester, the roast beef was not nearly as nice. All during lunch, I felt rushed. Before the bottle of wine was even finished, dessert was already delivered to the table. Overall, if you want a beautiful meal, there are a lot more other choices in London. Give this one a miss unless you are desperate to see the dining room and to say that you’ve been to The Ritz!
Monday, February 18, 2008
Overall rating ![]()
Food 6 | Service 6 | Atmosphere 10 | Value for money 6
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