Smollensky's on the Strand review by Simone
Went to Smollensky's for a Sunday lunch out with a friend - we both took our kids with us. The clowns were great, the party bags diverting, the layout of the restaurant (including DVD player and playstation) lent itself to much larking about by the kids and general entertainment. The food was pretty good (if a little pricey). The BUT here is the attitude of the staff. Having not seen my friend for ages we were having a good old chat, whilst perusing the menus. Twice, three times were were asked for our order. Politely we said we needed more time but ordered drinks for everybody in the meantime. We were then told that we would have to give up our table by 2.30pm (it was a 12 o'clock booking but we had not been told this at the time of booking, otherwise we might not have bothered as we wanted to make an afternoon of it.) When we questioned this with the manageress, she was extremely rude and said, reluctantly she would try to move the 2.30pm booking elsewhere when it arrived. Of course there was no 2.30 booking and, moreover, a third of the tables in the restaurant remained empty whilst we were there. The other staff were also rude, one waitress rolling her eyes when I dared to check iif our vegetables were coming and to which questioned she almost shouted at me: 'I only have one pair of hands you know.' A really great place to take the kids (albeit expensive)n but I have to ask myself if I can bear to be subjected to such rude, and at best indifferent, service again.
Tuesday, March 04, 2008
Overall rating 
Food 5 | Service 1 | Atmosphere 6 | Value for money 5
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